As we booked the Center Hotel over the internet, we were unprepared for what awaited us. The steep stairs to the first floor reception area were dirty and the tiny reception area had ceiling tiles missing, with electric cables hanging through the gaps. The manager insisted we pay for all 4 nights we had booked up front. When we saw our room, which was up another precipitous flight of stairs, we could understand why. When we entered, the room smelt strongly of damp. The room was tiny and there was barely room to walk around the beds. One of the beds seemed about to collapse, as when one sat down on it, the side of the bed touched the floor. The walls and curtains were filthy. The "bathroom" was a tiny cubicle without ventilation and there was a towel stuffed into a gap between ceiling tiles, presumably to stop something leaking from the floor above. There was no plug in the washbasin, and when I approached the manager about this, he told us that a plug wasn't necessary and that we should just keep the taps running and splash our faces. The TV was held on to the wall bracket with a knotted strap. The tiny wardrobe contained 2 hangers, 1 shelf and 2 dirty pillows. There was no other storage space. The room in which breakfast was served was about 3 metres by 3 metres, with a narrow chipboard shelf running around the walls, 2 small tables and about 6 upright chairs with filthy covers. As we didn't arrive until 8.30pm, we stayed there for 1 night and found an alternative for the rest of our stay. The manager did not seem surprised at our expressions of dissatisfaction and readily agreed to refund our money - which, somewhat to our surprise, he did.

We booked the Center Hotel on the internet and were swayed by picture of a friendly reception area. When we arrived at the hotel nothing could be further from the truth. The hotel was up steep stairs and as one of our party was disabled this hotel was not ideal. There was no mention of this on the internet. When we got to the reception the hotel was dirty the carpets threadbare and the smell well I couldn't describe it. We decided that we could not stay there and although we got our money back on one room they would not re imburse the credit card bookings. They did say they would credit for one night but as yet we have not received that. The room allocated for breakfast had no tables or chairs just a small work top with stools. The floor was covered in dirty linen and the dishes were dirty.
We eventually booked into another hotel called the Cordial and what a difference. This hotel was clean and the management were very friendly and made our first visit to Amsterdam worthwhile. I can't thank them enough and I will recommend this hotel to anybody who is looking for a clean comfortable hotel in the middle of Amsterdam close to all the amenities. At 78Euros a night B&B it is good value for money and the staff are brilliant.
Please be aware if you are thinking of booking the Center Hotel as hotel is not a word I would like to use.

(hello all, first - this is a critique of the hotel one stayed at, not the critique of other reviewers... ty)

i stayed at the NH Amsterdam Center, Holland. what a great place to stay at - friendly, helpful staff. the doorman, marcel, was wonderful - truly a sweet and helpful gent. this holds true for all the staff at the NH. the hotel was clean, tranquil, a nice restaurant., and located in a great spot in amsterdam.

a wonderful trip!!! i would definitely stay again at the NH Hotel.

if one would like a great experience in amsterdam, the netherlands - and need an enjoyable place to stay, i'd rec. the NH Amsterdam Center.