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“Be warned!” 1 of 5 stars
Review of Center Hotel Amsterdam

Center Hotel Amsterdam
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Center Hotel Amsterdam
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Damrak 58, 1012 LL Amsterdam, The Netherlands (Dam Square)   |  
Hotel amenities
Ranked #340 of 354 Hotels in Amsterdam
Cardiff, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Be warned!”
1 of 5 stars Reviewed June 2, 2005

As we booked the Center Hotel over the internet, we were unprepared for what awaited us. The steep stairs to the first floor reception area were dirty and the tiny reception area had ceiling tiles missing, with electric cables hanging through the gaps. The manager insisted we pay for all 4 nights we had booked up front. When we saw our room, which was up another precipitous flight of stairs, we could understand why. When we entered, the room smelt strongly of damp. The room was tiny and there was barely room to walk around the beds. One of the beds seemed about to collapse, as when one sat down on it, the side of the bed touched the floor. The walls and curtains were filthy. The "bathroom" was a tiny cubicle without ventilation and there was a towel stuffed into a gap between ceiling tiles, presumably to stop something leaking from the floor above. There was no plug in the washbasin, and when I approached the manager about this, he told us that a plug wasn't necessary and that we should just keep the taps running and splash our faces. The TV was held on to the wall bracket with a knotted strap. The tiny wardrobe contained 2 hangers, 1 shelf and 2 dirty pillows. There was no other storage space. The room in which breakfast was served was about 3 metres by 3 metres, with a narrow chipboard shelf running around the walls, 2 small tables and about 6 upright chairs with filthy covers. As we didn't arrive until 8.30pm, we stayed there for 1 night and found an alternative for the rest of our stay. The manager did not seem surprised at our expressions of dissatisfaction and readily agreed to refund our money - which, somewhat to our surprise, he did.

  • Stayed May 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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11 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • English first
  • Any
English first
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed May 3, 2005

We booked the Center Hotel on the internet and were swayed by picture of a friendly reception area. When we arrived at the hotel nothing could be further from the truth. The hotel was up steep stairs and as one of our party was disabled this hotel was not ideal. There was no mention of this on the internet. When we got to the reception the hotel was dirty the carpets threadbare and the smell well I couldn't describe it. We decided that we could not stay there and although we got our money back on one room they would not re imburse the credit card bookings. They did say they would credit for one night but as yet we have not received that. The room allocated for breakfast had no tables or chairs just a small work top with stools. The floor was covered in dirty linen and the dishes were dirty.
We eventually booked into another hotel called the Cordial and what a difference. This hotel was clean and the management were very friendly and made our first visit to Amsterdam worthwhile. I can't thank them enough and I will recommend this hotel to anybody who is looking for a clean comfortable hotel in the middle of Amsterdam close to all the amenities. At 78Euros a night B&B it is good value for money and the staff are brilliant.
Please be aware if you are thinking of booking the Center Hotel as hotel is not a word I would like to use.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Center Hotel Amsterdam

Address: Damrak 58, 1012 LL Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Hotel Style:
Ranked #340 of 354 Hotels in Amsterdam
Number of rooms: 43
Also Known As:
Amsterdam Center Hotel

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