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“Excellent Hotel, great Service” 5 of 5 stars
Review of Artemis Hotel Amsterdam

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Artemis Hotel Amsterdam
4.0 of 5 Hotel   |   John M Keynesplein 2, 1066 EP Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #138 of 346 Hotels in Amsterdam
Vienna Region, Austria
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Excellent Hotel, great Service”
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Artemis in middle of April 2015, for a business trip. Due to my job, I come to Amsterdam several times a year, and this is one of the best hotels I have stayed in to this point.
Rooms are very spacious, breakfast is very good and offers a vast selection. Wifi works hassle-free and without problems.
The service was excellent. Special thanks go to Mohammed from the front office, who helped me very efficiently when I had problems with my company´s credit card and was quick to find an alternative solution suitable for me. Also, when I came back 2 days later with another issue, he quickly remembered me, my name and room number, which I found really nice and special, in a hotel with 200+ rooms!
The only negative thing I noticed was that the water in the shower had a really low pressure - makes it difficult to get the shampoo out of your hair!
Regarding the location of the hotel: yes, it is a bit outside of the city center, but tram or bus (tram leaves about 800 m from hotel, bus is right around the corner) takes you to the middle of the center in about 30min, and the airport is really close, thought you don´t have any noise. I would choose this location over the city center any day, because it is way more relaxed and less noisy than a hotel in the center, and the rooms are way more spacious than in the central hotels!

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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724 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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  • Danish first
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  • English first
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English first
Antwerp, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Good property. Nice clean well maintained rooms and facilities. Friendly staff. Has the feel of a business hotel. If you plan to visit Amsterdam city then chose this hotel if you have a car. Else, one way taxi fare from Damrak is approx. 25-30 euros.
Nice full breakfast with usual breads together with warm preparations.

Stayed April 2015, traveled with family
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Leicester, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited here with my friend for our trip to Amsterdam. We went for something a little more out of town. Found this hotel to not only be clean but also safe and very helpful. Never eaten in the hotel but staff are helpful and transport is avaliable.
There is a bus stop just around the corner which drops you off I the centre near rikjsmuseum or further if needed. We tended to get dropped off her and picked up. Bus is €2.50 one way pp.

Stayed April 2015, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

It was much cheaper than other hotels in Amsterdam and it is not to far from the center (tram 2 takes you there in 25 minutes).
Its quit new and workers are nice. The bed could be a bit better and the shower too

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vennesla Municipality, Norway
1 review
3 of 5 stars Reviewed 2 weeks ago

The staff spoke very good english, but seemed very busy.
The hotel looked tidy and clean, if you didn't look under the bed (dust bunnies). The hotel maid that cleaned the rooms was effective, but one day she had left the room without finishing it, and didn't return later either.
The staff down at the restaurant were very different. One woman vere rude, and said "she could only see our noses when we came in, not that we didn't speek Dutch". This woman didn't have the ability to smile either, so she probably had a bad day. Other staff members smiled and vere polite.
The Hotel itself is quite a bit away from the city center. At the reception, they only sold day pass tickets to the buses and "trams" at the GVB-line, that had the closest stop about 15 minutes walk away. One of the other lines, Conexxion, stops at the IBM building, only 2-3 minutes away.
I didn't manage to see the hotel as "luxury", as they claimed in their brochures. Most of the socalled artworks hanging in the restaurant could have ben made by a five year-old.

Stayed April 2015, traveled as a couple
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Modling, Austria
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

When you enter the hotel, it looks somehow like an art gallery. Expensive exhibits all over the place. The rooms are not too spacious but sufficient. The bed felt somehow like a hammock.
The service was not really satisfactory. The bed linen showed some smaller holes. They offer an eletric water jug so you can prepare coffee and tea. However, the can where the instant coffee and tea bags were stored, was dirty and rusty. The spoons were dirty and gross. So were the mugs.
They offered free WiFi. However, it was slow and the connection was very unstable. I don't choose hotels by the quality of their WiFi, anyway, nowadays it is rather embarrassing if the WiFi quality gives you the impression that the modem was installed in the previous millennium.
The staff changed the towels after our first night though we did not place them on the floor. Why do you advertize for sustainability and still change the towels on a daily basis?
To sum it up, Amsterdam hotels seem to be rather expensive compared to other necessities such as restaurants, cafes, public transport. We paid 67 EUR per person per night without breakfast. I'd not call that a fair rate.

  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Although this hotel isn't in the centre, I would definitely stay here again.
The 72 hour tram ticket (€16.40) was very worth it as this hotel is about half an hour from the centre.
Room was comfortable and very quiet.
Free Wifi in the room was great.
Staff were friendly and helpful.
Only negative points would be there were some things that were lazily cleaned (the drain hole in the sink was very dirty)
There was also no milk for the coffee and tea provided in the room.
That being said, these were not enough to put me off staying again!

Stayed April 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Artemis Hotel Amsterdam

Address: John M Keynesplein 2, 1066 EP Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#19 Best Value Hotel in Amsterdam
#72 Luxury Hotel in Amsterdam
#105 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Artemis Hotel Amsterdam 4*
Number of rooms: 256
Official Description (provided by the hotel):
Modern Dutch design hotel ideally located between Amsterdam Schiphol airport and Amsterdam city center. With Dutch architecture and changing inspiring art and design collections. ... more   less 
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Also Known As:
Amsterdam Artemis Hotel

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