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“A Great Hotel on a Business Expense Account ONLY” 4 of 5 stars
Review of Artemis Hotel Amsterdam

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Artemis Hotel Amsterdam
4.0 of 5 Hotel   |   John M Keynesplein 2, 1066 EP Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #164 of 356 Hotels in Amsterdam
Atlanta, Georgia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“A Great Hotel on a Business Expense Account ONLY”
4 of 5 stars Reviewed June 18, 2011

I've just returned from a 4-night stay at the Artemis -- chosen purely because of it's proximity to the company I was visiting on business.

The hotel is VERY nice -- the design is contemporary, high-style Dutch interior design -- the staff was friendly and my guest room was well appointed,

Like others have said, the hotel is on the outskirts of Amsterdam. To get into the heart of the city requires a 10-minute walk to the #2 tram stop, then a 30-minute ride to Leideseplein (the main tourist entertainment area). The trams are clean, safe, cheap and reliable. So while it's not an ideal location for a pure tourist, it's not an unbearable journey for those visiting on business -- and that's a good thing, because there is NOTHING -- absolutely NOTHING — close to the hotel ... no shops, restaurants, coffeeshops, cafes ... NOTHING. So, if you want to have dinner, have a drink or catch a buzz (you ARE in Amsterdam after all) you will have to travel.

It's true that the hotel has a restaurant -- but the food is rather mediocre and EXHORBITANTLY expensive. A hamburger and potato chips were 21 Euro and breakfast was 19.50 Euro. At the current exchange rate, that's just under $30 for breakfast or a burger. Truly ABSURD -- but you're captive and they know it!

A few rather odd things about the hotel:

1) There is no clock in the room. Yes, the telephone display shows the time and so does the TV if you turn it on, but lying in bed there's no way to know what time it is.

2) If you want a wake up call, you can set your tv to come on at the appointed time BUT it just turns on and shows a screen that says it's time to get up -- but there's NO SOUND element, so how it's supposed to wake you up is baffling. Call the front desk and they will wake you up.

3) There's an ice machine on each floor BUT there's no ice bucket in your room, so you have to take your little water glass to the ice machine every time you need a few more cubes.

A few rather nice things about the hotel:

1) The bathroom floor is heated -- unexpected to say the least.

2) Free internet that was fast and had great signal strength.

3) A beautiful terrace overlooking a reflecting pool filled with lily pads right next to a canal.

4) A lovely, serene park less than a 5 minutes walk from the hotel.

Bottom line, when I'm there on business working with a client in the vicinity, I'll stay there -- but if you're there to visit Amsterdam and enjoy all that it has to offer, the Artemis should NOT be on your list of suitable hotels.

Room Tip: Ask for a room overlooking the terrace pool.
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  • Stayed June 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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829 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Nijmegen, The Netherlands
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2011

I arranged with the hotel restaurant to provide brunch on Sunday May 29, 2011 for 10 friends, my wife and myself as a surprise party for my wife's birthday.

The staff at the restaurant were extremely helpful with suggestions for food and drink (all done via email) and provided a splendid buffet which included both hot and cold savories, a large selection of breads and bread rolls, croissants as well as fresh fruit plates, a cold soup made of mellon and cuccumber, meusli, jugs of freshly squeezed exotic juices (mango was my favorite), light dessert choices and a birthday cake made exactly to my specifications. The whole brunch was rounded off with an excellent "pro seco" to go with the cake.

Service was exceptionally efficient, pleasant and very much in the background. The restaurant is well laid out so that we had a long table at one end which gave us the feeling we had the whole place to ourselves. There are floor to ceiling windows all along one wall which, in fine weather, can open and one can sit out on the terrace and eat if one wishes. With so much light coming through these windows gives the restaurant a sense of even more space.

So if you want an address for brunch, lunch or an excellent evening meal, this is a place to note. We've stayed in the hotel a lot this winter. My only suggestion for improvement would be that the menue change more frequently but they do offer daily specials which give one a choice away from the a la carte. There is underground parking, the A4 motorway is a 5 minute drive away so it's very easy to get to.

All in all, I'd give the restaurant 5 stars for the kitchen. The rooms are nicely laid out and quiet, beds comfortable, a kettle is provided and some rooms have a bath while others have a shower.

Price for the brunch was more than reasonable at about €30 per person including taxes.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level Contributor
64 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
5 of 5 stars Reviewed June 3, 2011

This is a really excellent hotel – it is modern, the rooms are kept spotlessly clean and the staff are extremely helpful and courteous. As others have commented the reception staff go to great lengths to assist in any way. Breakfast is well worth having - with hot and cold food available at the buffet. We were offered a discount if we booked it for each day we were staying and paid €14 each per day.

We travelled to the hotel from the airport on 195 bus (€2.60 unless you buy a chip-card at the airport – see below) to the IBM stop – you can’t miss the big white IBM building. Cross the road and walk a few meters to the right take the road left between the Atradius and a second IBM building. At the first junction you will see the hotel on the right. It is a very short walk.

The hotel website makes it clear that it is out of town between Schiphol and the city centre - so I do not understand why some people have complained about that. It is in a very pleasant business area. If you don’t mind a 20 minute walk you can reach several places to eat and find two large supermarkets. We ate at one of the two Chinese Restaurants but there was Thai and a European well as some pizza places and cafes.

We found the beds comfortable and spent five peaceful nights. TV has BBC 1, 2 and World as well as several european station. The TV has clear reception.

Dutch public transport is very good and the best value is got by buying a GVB ticket. There are 24-hour (€7), 48 (€11.50), 72 (€15.50), 96 (€19.50), 120 (€24), 144 (€27.50) and 168 (€30) OV-chipcards which they allow unlimited travel on all trams, GVB buses, metros and night buses. Remember to swipe our chip-card in and out. We found that the number 2 tram was the best bet to get into the city - even though it takes about 10 minutes to get to the stop (Louwesweg) because it runs very frequently and goes all the way to Centraal Station. You can also use all of the trams in the City. The nearest bus stop is for the 145 bus - just at the rear of the hotel but it served by the rival company Connexxion and it does not accept the GVB card.

We really enjoyed our stay, couldn’t fault the hotel and would recommend it if you do not want to stay in the centre of Amsterdam.

Room Tip: Request a quiet location on a high floor
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  • Stayed June 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed May 24, 2011

We stayed at the Artemis for 3 nights but definitely won't stay again. It's very far from anywhere and tucked away between a business estate and a housing estate. The rooms are nice enough but it would really be nice if whoever allocates them would remember that a married couple would prefer a double bed rather than 2 single beds. It's becoming the oldest trick in the book to get more revenue from room 'upgrades' so stop doing it. Also...wooden panelling in the rooms and a purple plastic childs chair??

We only had one drink at the bar in all the time we were in Amsterdam because there is simply no choice but Heineken and some drink i had never heard of and the hotel has a very 'cold' feeling to it. There is no place to sit and relax inside the hotel at all and for some strange reason they have let someone loose with a few planks of wood and a hand saw!!....I mean, what the hell was the person thinking when they decided to build a wooden wall around a single chair in the middle of the lobby?....Planks of wood had also been sawn up and nailed together to make what i can only describe as 'jengo gone wrong' and the seating area inside looks like a school canteen.

You're a hotel and not an art gallery so sack the person who commisioned the mad chippy, stop trying to be all artistic, and concentrate on giving your customers a comfortable stay.

We won't be going back to the Artemis for 2 main reasons; It's too far from anywhere - unless you work at IBM, and the boarding area at the airport has more charm.

  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 9, 2011

Excellent hotel which has everything you need, clean and tidy. With reguards to coming from the airport buy a gvb ticket in the airport their prices are really cheap and can be used on all buses or trams. Catch the 195 bus and this will take you to the bus stop around the corner of the hotel, its the one opposite the ibm building. For a 3 day pass it was 19.50 euros and this is unlimited use. There is a bustop around the trams are a ten minute walk away, catch the number 2 tram into town and back its soon easy. I would recommend this hotel its fab for the price and around about 15 minutes from town. Make sure you dont pull anything out of the minibar as they have sensors on them and will charge you for them and there are extra pillows there in the cupboards if you look. All i can say it was fab free hairdryer, trousers press, ironing board, iron and free tea and coffee. Like i say if you read the book thats left for you you will know everything. You can also purchase gvb tickets from reception.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Midlands, UK
Level Contributor
124 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed May 6, 2011

We recently stayed at The Artemis as part of a post-wedding celebratory holiday in Amsterdam, after it was recommended by some of the party who had stayed there before.

I'll start with the positives:

The hotel looks lovely, is clean and well furbished and the desk staff did what they could to help. There is free wireless internet also.

The negatives:

The hotel is so far out from the activity centres of Amsterdam (Leidseplein and Dam Square) that it takes a 10-15 minute walk followed by a 25-30 minute tram ride to get there. It is very close to the airport though.

Equally the hotel had clearly over booked. Even though we had booked two months in advance, when we arrived we were told to wait while they found us rooms (and the desk staff told us that some people would have to be sent to another hotel as we were having their rooms). People who ordered twins got doubles, people who ordered doubles got singles, the whole thing was a nightmare. One person then had a member of staff cancel his room key and walk into his room after 24 hours as she thought he had been moved. A poor show really.

Finally the rooms looked great, but the beds were uncomfortably soft, and only came with one pillow each which was tiny and thin so sleep wasn't really possible

I really wanted to love The Artemis, and had heard good things, but I won't be staying there again.

Room Tip: Double check your booking!
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  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 29, 2011

A great hotel with great service,but far from the centre of the town(15-20min)<especially at night when the night-bus services are so rare and the only way to get back is either cycling or getting a taxi (about 30 euros).A smart option if you are on a business trip-a great value of money.Prefer:the breakfast-it costs 19euros per day,per person,not really cheaper than in town.Prefer not:to rent a bike from there-though it sounds cheaper for a day rental(15 instead of 17.5),you have to be back at 11.And buy water and snacks before getting there;really expensive and nothing close.

Room Tip: on the 8th floor with a terrace view
See more room tips
  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Artemis Hotel Amsterdam

Address: John M Keynesplein 2, 1066 EP Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#20 Best Value Hotel in Amsterdam
#83 Luxury Hotel in Amsterdam
#112 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Artemis Hotel Amsterdam 4*
Number of rooms: 256
Official Description (provided by the hotel):
Modern Dutch design hotel ideally located between Amsterdam Schiphol airport and Amsterdam city center. With Dutch architecture and changing inspiring art and design collections. ... more   less 
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Also Known As:
Amsterdam Artemis Hotel

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