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“do not stay there!!!” 1 of 5 stars
Review of Hotel Impala

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Hotel Impala
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Leidsekade 77, 1017 PM Amsterdam, The Netherlands (Stadsdeel Zuid)   |  
Hotel amenities
Ranked #320 of 344 Hotels in Amsterdam
Athens, Greece
1 review
1 helpful vote 1 helpful vote
“do not stay there!!!”
1 of 5 stars Reviewed September 14, 2010

We went there a year ago and the only thing i can say is (do not stay there)
The triple room was big but under my bed i found a chocolate of hundred years,the smell of the bathroom was terrible,the heating did not work (and after one night that we stayed in this room with no heat they moved us in another room).In this 'wonderful' room we show a mouse!!!!!!
DO NOT GO

  • Stayed October 2009, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
chicago
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 7, 2008

We stayed 4 nts, rate was 70 euros for a double however, we moved from our closet sized room to a triple next door when the bath drain clogged up.

the triple was GREAT! about 3x the size of the double, i highly r recommend a triple, we had a small balcony and it was very bright with the big windows.

breakfast was good, yes, stairs are very steep by typical.

i'd recommend this place but caution that it's great for budget travellers. the triple was only 80 euro and plenty big.

water pressure was good and the room was clean.

i occasionally smelled cigarette smoke but it wasn't offensive or constant.

do not get a double since they are tiny. staff was nice, especially the cleaning lady.

oh and we had a problem with the door lock, it locked, we just had trouble getting in the room!

good location.

  • Liked — location
  • Disliked — very small double rooms
  • Stayed October 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London
1 review
2 of 5 stars Reviewed March 31, 2008

I stayed at the Hotel Impala from 2 nights Fri 28th and Sat 29th March with two friends all of us female.

The only good point about this hotel is that the bed covers were clean.

We stayed in a quad room on the top floor. Yes the stairs are pretty steep but that is standard in Amsterdam.

Apart from that everything else was pretty filthy. The walls had stuff splashed all over them, red stains on the skirtin boards, carpets were filthy. The bathroom was reasonably clean but with a shower worse than a tap and a bin that was not emptied after the last people that stayed there. The main light in the room didn't work and there was only one mirror and that was in the bathroom so you couldnt all get ready at the same time.

Most of the rooms I would say are smoking rooms and the hotel constantly smelled of smoke the gaps under our door really meant you felt like someone in your room was smoking.

The breakfast room looked "ok" but needless to say my friends and I really did not want to eat there.

The location is fine lots of bars and restaurants nearby and easily walkable to Centraal Station and Dam Sqaure within about 15-20 minutes. Which is a nice walk through lots of shops etc

I would not recommend this hotel unless you really don't care where you stay. We paid 220 Euro for two nights for 3 people.
I would have preferred to have spent just that lilttle bit more and stayed somewhere else.

  • Stayed March 2008, traveled with friends
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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UK
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 25, 2008

I booked Hotel Impala for me and three friends over easter weekend.
The cheap rate and great location seemed perfect. THEN I saw the reviews.... and foolishly decided to ignore them as we knew we were staying in a cheap, in effect - backbacker's hotel and wasn't expecting the Ritz.
We arrived at about 09:30... we had to ring the doorbell 5 times before anyone opened it.... who turned out to be a guest because there were NO staff in the building.
After 10 minutes of waiting around like idiots, a man appeared from his room..... explained that he doesn't work there - but could tell us that they are fully booked and had accepted anyone that had been to the hotel asking for a room - regardless of previous bookings.
He tried phoning round other hotels - which were all fully booked.
EVERYTHING you read is true, the carpet is filthy etc etc. And as the guy who helped us out said.....''everyone wants to stay here because it's cheap, so they come, more come and now the [--] place is just falling apart''
I strongly reccomend 'The Owl Hotel' - we ended up staying here, and it was lovely - comapred to the squalor we would have been staying in!!!!

  • Liked — nothing
  • Stayed March 2008, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
treviso
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 17, 2008

Everything in this Hotel was extremely mucky: the floor cover, the key of the room didn't work, the windows were dirty and broken, the bed sheets had strange stains like the towels in the bathroom and the room walls!!!
Moreover, when we had breakfast in the morning no one were there to help us and nothing was ready to be used: finally we had to clean dishes and cups!!
The last day, when we had to pay, even the credit card machine didn't work (it was broken since the first day we arrived there)...hence my friendly suggestion is: DON'T GO TO IMPALA HOTEL!!!
Now you are worned...

  • Stayed November 2007, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brighton
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 17, 2008

after booking to stay in the king hotel we arrived to find they had doubled booked us but they told us not worry they had put us in a much better quality hotel for the inconvience. however when she took us round we were greated by friendly staff and two ankle bitting dogs. our room was not ready so we asked if we could wait as he only had to hoover it we were shown into this room which had a great big no smoking sign on the door yet we found our selves sitting next to a full ashtray. 1 hour later of sitting in this filthy dirty room which we can only describe as the lounge and breakfast area.watching cnn and thinking shall we offer to help hoover the room. in the end we asked what was going on with the room. we were placed on the third floor up the steepest stairs known to man. once we got in the room we found that we had a bed, tv, cabinet and 2 dining room chairs. so as we started to get settled we found the tv only one channel and that was in black and white and not tuned in, the tv cabinet had empty beercans, crisp packets and just pure filth in there. remember this is after he had been in room for an hour supposedly hoovering. after a hard days walking around amsterdam we were ready to chill and settle for the night. the shower had no curtain and as for the lights in bedroom we would of had more light from candles. how romantic. after laying on the bed watching our one channel in black and white, my husband moves everso slightly and i then turn round to find him practically on the floor as the bed had collasped. its a good thing he is good at diy as he had to dismantled and rebuild this bed. after a painful nights sleep we were woken to the smell of sewage coming from our leaky toilet. We didnt even attempt breakfast as we thought we might get dog hair in it. we left and got half our money back and booked into this fantastic 3 star hotel round the corner from the marriott for 89euros with breakfast.

  • Liked — the exit
  • Disliked — you name it we didnt like it
  • Stayed February 2008, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whidbey Island
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 14, 2007

Several rooms have nice views. Most do not. The small rooms were dark and dirty when we got there and stayed dirty during our stay. It is an old small dirty 1 star hotel with some potential to maybe be more.

There were days without maid service because the maids had been fired for stealing. The rooms were not cleaned every day... The tub/shower in our bathroom had no curtain to keep the water in nor a drain on the floor.... so if anyone took a shower, you walked in stagnant deeply pooled water on the floor to use the bathroom or used your bath towels to dry and wring it. There were boards missing from the floor over filthy carpet. The furniture was falling apart. The bed collapsed when I raised the mattress to look under it!! It was gross.

No phone. No elevator and very steep narrow flights of stairs... no bellboys so you carry your own luggage yourself.

Breakfast was supposed to be included and was prepaid for, but there were times the food was not fresh, and non-exsistent!... It was gone when we got to breakfast althogh it was well within the posted breakfast hours!

The manager insisted on prepayment and cash only- no credit cards, and kept wanting to raise the prices. He still charged us full amount and wouldn't refund money even when breakfast or maid service was not available.. and still wanted to charge us even more!!!!

Beware of what you are getting into with this place.

  • Liked — location
  • Disliked — very dirty, cash only, no refunds tho prepaid and prepaid breakfast was not provided
  • Stayed March 2007, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Impala

Address: Leidsekade 77, 1017 PM Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Stadsdeel Zuid
Amenities:
Bar / Lounge
Hotel Style:
Ranked #320 of 344 Hotels in Amsterdam
Number of rooms: 12
Also Known As:
Impala Hotel Amsterdam
Hotel Impala Amsterdam

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