It was my first trip to Amsterdam with a group of 3 girlfriends and we decided to book a hotel that would allow us all to stay in one room. Upon arrival our room wasn't ready but we were informed they had upgraded us from a 4* to 5* room which sounded great. After heading out for some sightseeing, my friend and I returned to discover the room which was huge but honestly a little odd - a mezzanine balcony with chairs stacked behind a curtain, wood paneled decor, 2 further doors leading to other parts of the hotel, huge high ceilings, a tiny tv and our beds set up dormitory style. We felt it wasn't necessarily up to the 5* rating, so we asked to see some alternative rooms. Whilst the reception desk were accommodating, we decided to stay in the room as the other options we were shown were a lot smaller for 4 people.
After returning to the hotel after dinner, the room seemed very sinister at night, however, the hotel was fully booked, so there was possibility of moving rooms. We settled down to sleep and basically we were all kept awake for most of the night due to the ridiculous amount of noise on the street outside (the room was on the ground floor level). It was awful and two of my friends were pregnant, so even more reason they needed to have a good night sleep! The next morning we raised the issue with the reception desk who admitted they had received several complaints and offered to move us to another room if we packed our suitcases. Bearing in mind we were only staying for two nights and the next room wouldn't be ready until later in the day, we went out into the city. Transport is very easy from the hotel with a tram spot just outside.
The next room was in my opinion of a better standard and much quieter (on the 2nd/3rd floor). However, there was a steep staircase (not ideal for pregnant girls getting up during the night) and the bed (said to be for 7) was actually made up of one single and 2 double mattresses joined together!
It's a quirky hotel with interesting design details but I felt that we had over paid for the standard of our rooms. The restaurant seems nice and we enjoyed some snacks and drinks on the terrace area outside when we arrived.
Following our stay, the hotel sent an email (as I had made the booking) requesting any feedback. I forwarded this on to the girls for them to share their thoughts and unsurprisingly when they clicked through to the hotel website both or our rooms were advertised as conference facilities!
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- Also Known As:
- Lloyd Hotel Amsterdam