From our (slightly early) arrival, Rachel and Pepijn couldn't have been more welcoming and helpful.
We had the first floor 'Design' room, facing out over the canal, which was clean, light, spacious, and very comfortable (a huuuge bed!) There was an expresso machine and a mini fridge stuffed full of entirely gratis drinks and snacks (juices, water, soda, chocolate, crisps). To my amazement, this was topped up during our stay!
There was also a white noise machine, something I've not encountered before and perhaps it might be useful for some guests, but we never found the street/canal noise disturbing and didn't use it. I'd have preferred something to plug my ipod into to play music, but maybe that's just me!
The hotel location is perfect for exploring central Amsterdam on foot, with many attractions only a short walk away. And Rachel and Pepijn were a constant source of useful local information and ideas if we were struggling.
Breakfast was freshly prepared, delicious and plentiful, and its certainly a big plus that they serve it until midday. We took full advantage of this, not by having long lie-ins (there's too much to do!) but by browsing the local flea markets and then returning for breakfast at around 11.
Rachel and Pepijn were fabulous hosts, and nothing was too much trouble. Our occasional problems with the key card became a running joke, and they both demonstrated their humour and patience with us in this regard!
This is a great, friendly, informal, comfortable and well designed modern hotel, and I hope to return there again one day.