We were very much looking forward to staying on this houseboat. We booked all rooms on the boat (for our group) six months in advance and confirmed our booking one month before arrival in Amsterdam. Upon arrival we phoned the owner on the recommended contact number but were unable to make contact. We knocked on the door, waited patiently at the boat for an hour or so but still no luck. A little while later two ladies turned up and went inside . . . our houseboat was booked to someone else!!!
Luckily we were able to arrange alternate accommodation at the second local hotel we tried. We were told by the first hotel that this had happened quite a few times before. Good for other local business, but not for tired customers a long way from home. Naturally we were upset and sent an email to the owner. His email responses consisted of many excuses, then blatant lies about why there were people staying on the boat we had boked (at one stage they were tourists then in the next email they suddenly changed to being workers who were painting).
If you book make sure you are ready to change plans at very short notice!
- Official Description (provided by the hotel):
- Phildutch Bed and Breakfast is a luxurious modern houseboat in the real center of Amsterdam ( Singelgracht ). 1 minute walk to Heineken Brouwerij and Amsterdam Canal Cruises, 5 minutes walk to Museum plein such as Rijks museum, Van Gogh museum and more... ... more less
- Reservation Options:
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- Also Known As:
- Phildutch Houseboat Hotel Amsterdam
- Phildutch Houseboat b&b