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“Good location and staff” 4 of 5 stars
Review of The College Hotel

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The College Hotel
4.0 of 5 Hotel   |   Roelof Hartstraat 1, 1071 VE Amsterdam, The Netherlands (Museum Quarter (Museumkwartier))   |  
Hotel amenities
Ranked #132 of 356 Hotels in Amsterdam
Montreal, Canada
Level Contributor
96 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Good location and staff”
4 of 5 stars Reviewed December 3, 2013

The hotel is near Museum Square. Out of the city centre, but close enough that you can walk to many places and take public transport if you like. The staff is really excellent, and they try to answer all your questions and make your that you enjoy your stay. However, the design/configuration of the hotel makes it a bit somber, too dark to our liking. I would say a bit better than average.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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402 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • English first
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English first
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 27, 2013

Stayed here recently on a weekend trip. the hotel is in a lovely part of town, walking distance to Museum platz and central.
the building is impressive but the decor is looking a bit tired and faded. It could do with a refurb in parts.
The heating in the room is quite hot and dry. Woke up in the morning with very dry skin and it was an uncomfortable sleep. Beds comfy, however.
No bath, cheap products

What really lets it down is the service. Although the hotel is staffed with trainees, they make very little effort to engage you. Breakfast service was a disaster, and the food was a bit dull to make matters worse.

Not really worhty of 4 stars in my opinion, more of a 3 star.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Brussels, Belgium
Level Contributor
5 reviews
3 of 5 stars Reviewed November 14, 2013

The College hotel is a tastefully restored building a little way out of the centre of the city but worth the short walk. Having visited in the winter, it felt cosy to see open fires burning in the lounge and bar rooms. The guest room we stayed in was comfortable and clean but very dimly lit. It was dark on the day of our arrival and we had to wait until the light of the morning to be able to acquaint ourselves with the details of the room, for example, the electrical sockets for phone chargers and that there was actually a minibar.
Our disappointments were the service and the quality of the food. Considering the price of a night's stay and that the College is a 4* hotel, I was expecting more in both areas. There was no welcome from the lady at Reception when we arrived. Indeed, she gave the impression we were inconveniencing her by wanting to check in. We ordered room service on the first night and the food was tasteless and expensive. We did not make the same mistake again for the rest of our stay.
As a 4*, this hotel should be doing much more to ensure they have happy customers which is worrying considering they are a training hotel for aspiring hoteliers.
I don't like to make a review public without giving the hotel the feedback first, so I wrote direct to the management of the hotel about our disappointments. I received no response from them.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 13, 2013 via mobile

I was recommended by a Dutch friend who lives in Amsterdam, so I reserved this hotel without a doubt.
Since this hotel is located in the middle of town, it was a bit hard to find a parking spot and forgot to reserve a parking in their facility.
A receptionist at the front desk was helpful and friendly, when my hubby left to park the car, she was so lovely to carry one of my suitcases.
I have asked regarding the restaurants and she was most helpful.
In the end, we have decided to dine in their restaurant which showed that was a good decision.
Juan is the name of our waiter of the night and he was so lovely, polite and served us with a big smile and the best service that anyone dream of.
We were so amazed by the quality of each dish and the effort that they have put.
It was 4 courses with 3 amuse bouches which was too much for me but my hubby was very happy:)
For the price that you pay, you will get much more that, it was a haute cuisine and experimental dish decorated beautifully!
I do recommend this hotel and the restaurant to everyone who is going to visit Amsterdam.
I certainly will go back to this charming hotel!!!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 7, 2013

Great location near all the museums . Very stylish hotel with very pleasant and helpful staff .
Unfortunately the restaurant lets it down , pretentious [ waiters in white gloves ] trying too hard to serve Haute Cuisine , which it was far from it . All too complicated and the result very bland .
But I would stay there again

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 31, 2013

This is a great hotel and the service was outstanding. Loved my little sitting room, gave the room a (very) mini suite feel to it. I was in Amsterdam for work however and the hotel and it's amenities were great for that but I wouldn't stay here if you are looking for something a bit more romantic.

Food in the restaurant was outstanding and the drinks in the busy bar were great too.

The only downside was the noise every night from the new tram line being put down between 6pm and 8am! The hotel put a complimentary set of earplugs in the room to deal with this and they were indeed very essential!!

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Carlos, California
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed October 27, 2013

It appears the College Hotel has become too chic and now does not have to pay attention to details. The location is great. The lobby is very well done. The staff is very polite. The bar has a special upscale feel to it. (We did not eat at the restaurant.) But things changed when we entered our room #202. The carpet was dirty. The area around the sink had not been cleaned. There was a very low power bulb over the sink and mirror making it impossible to use to put on makeup. The drain on the sink was not working. There was hair in the shower. The shower door was broken. The cold water knob in the shower could be turned 360 degrees around. Since we were staying two nights we informed the front desk staff of these issues as we departed for a day of sightseeing. Upon our return the only item repaired was the non-working sink drain. There was no indication or note from the Hotel that the other items would take longer to repair and that they apologize for the disappointment.
It was one thing to have problems, it is far worst not to address them.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The College Hotel

Address: Roelof Hartstraat 1, 1071 VE Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Museum Quarter (Museumkwartier) , Museumplein , Stadsdeel Zuid
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #132 of 356 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The College Hotel 4*
Number of rooms: 40
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