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“Excellent service - nice location” 5 of 5 stars
Review of NH Amsterdam Museum Quarter

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NH Amsterdam Museum Quarter
4.0 of 5 Hotel   |   Hobbemakade, 50 | Old South, Museumplein, 1071XL Amsterdam, The Netherlands (Formerly NH Museum Quarter) (Museumplein)   |  
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Ranked #89 of 344 Hotels in Amsterdam
Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Excellent service - nice location”
5 of 5 stars Reviewed June 29, 2010

I stayed here 3 nights for my destination wedding in Amsterdam. The hotel provided us with a complimentary upgrade to a nice suite when they found out about our wedding. Their attention and service has been great - all the staff was very helpful.

Having lived in Amsterdam for 6 years before, I would definately recommend this hotel to any visitors looking for a fairly new hotel, close by the city and next to the museum area.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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769 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edinburgh
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 9, 2010

I'd booked this hotel as a last stage of a European trip and worried a) about the distance from the station b) the impersonal nature of big hotels.
a) A tram takes you close to the hotel and it is really well situated for so many of Amsterdams sights.
b) The staff were fantastic and couldn't do enough for us.
The room was massive with a great view.
The bar was well stocked
Would definitely go back

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Glasgow
Top Contributor
246 reviews 246 reviews
60 hotel reviews
Reviews in 131 cities Reviews in 131 cities
280 helpful votes 280 helpful votes
5 of 5 stars Reviewed June 6, 2010

My friend and I stayed here for 3 nights. The rooms were very comfortable and spacious (with a kettle, tea and coffee - unusual for mainland Europe) and all the staff were very friendly and helpful. I had asked for a quiet room overlooking the canal. Although the road runs alongside the canal, the windows are well glazed and there is little noise. They gave my friend the room opposite for our convenience. Breakfast is a buffet with lots of choice and freshly baked bread. The hotel is within a few minutes walk of the Rijksmuseum, the Canal Bus and the Van Gogh Museum. There are also plenty of restaurants close by.

  • Stayed May 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arizona
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 16, 2010

We had to stay here for 5 nights, waiting for our flight back to the U.S. while the volcanic ash cloud cleared up. Amsterdam is a nice city, but doesn't always take credit cards. Good thing we had extra Euros along. The hotel staff was very pleasant and helped us as much as possible, including free internet access in the lobby. Thank goodness for that! But I have nothing good to say about Avalon Waterways or United Airlines, both of whom did not help us at all. The best option, for future travel, is carry a cell phone with an international calling card.

  • Stayed April 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed April 21, 2010

I am very disappointed with NH Museum Quarter. When we first arrived we were very impressed with the hotel. It was clean, service was standard. It was a bit pricey for what you get but we were there around easter. Location is ok, but would've prefered to be staying around dam square as it is about a 20 minute walk.
On the last day, when i was packing i noticed that money was missing from my handbag, which never left the hotel. I went down to reception to tell them and the duty manager and we were messed around for several hours. A report was produced base off the electronic room cards - that showed only the house keeping had been in hte room. This was considered to be conclusive proof that no theft had occured. We were left to our own devices to make a police complaint and the hotel has subsequently failed to respond to our follow up communication. Their levels of customer care fall well short of the expected standard - i would expect better treatment at a hostel.

  • Stayed April 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed March 21, 2010

Firstly we would like to convey our utmost thanks to Raymond on reception who helped as so much in helping us resolve a booking issue caused by the booking agent. Noticing how upset we were with this problem, he upgraded us as a goodwill gesture to one of their superior rooms on the top floor which had a canal view, without this view it’s difficult to say how the other standard rooms were as the decor and facilities were still quite basic. We were still very grateful for his help with this and appreciated his friendly helpful manner.

The Hotel is in a good location being close to tram number 16 and 24 towards Central Station. There is also an underground supermarket opposite the Concert Gebouw, which is handy for food and other provisions. The hotel is very clean and modern; however we would say this particular hotel is furnished like a good UK Travelodge which by the way would not deter us from returning.

We were however, surprised about the breakfast, which had been recommended as being really good in a number of previous reviews. We would disagree as we found it fairly standard with the usual low quality powdered scrambled eggs, and generally average quality bacon sausages and mushrooms. Also as part of the breakfast service they have a coffee/tea machine where you serve yourself – again something that you’d expect in a low budget hotel as opposed higher standard hotel. Again this would not deter us from returning however for travellers planning to go at least you will have abetter expectation of the breakfast.

The overall stay was very enjoyable with little disruption following the problem with our initial booking. If you’re looking for a hotel offering good value for money this is one to go for.

  • Stayed March 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Scotland
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 16, 2010

We stayed at the nh museum quarter in November 2009. We arrived late and didn't have a swipe card to get in to the hotel, however the reception staff soon let us in.

The room was excellent, of a large size and in great condition. The food (breakfast) in the hotel was also good, although we thought the restaurant staff could have been a little bit more friendly, however they were professional.

The location of the hotel is somewhat away from the city centre, however there is a tram line nearby that takes you into the city centre, therefore making the distance not a problem at all.

I would recommend this hotel and would come back here in the future.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Museum Quarter

Address: Hobbemakade, 50 | Old South, Museumplein, 1071XL Amsterdam, The Netherlands (Formerly NH Museum Quarter)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Museumplein
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#52 Luxury Hotel in Amsterdam
#66 Family Hotel in Amsterdam
#75 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Amsterdam Museum Quarter 4*
Number of rooms: 163
Official Description (provided by the hotel):
Guests of the 4-star NH Amsterdam Museum Quarter are surrounded by the art and culture of beautiful Amsterdam from our central location between a picturesque canal and the famous Museum Square. ... more   less 
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Also Known As:
Nh Museum Quarter Amsterdam
Nh Hotels Amsterdam

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