I can only write good things about this great 4-star hotel. Originally our travel agent placed us in a hotel in in the centre of Amsterdam where we were overwhelmed by the crowds, scruffy streets and equally scruffy looking coffee shop patrons. We didn't feel comfortable and being over 50 out of our comfort zone. In desperation and having had a great experience at an NH Hotel in Leon, Spain I called the NH in the Museum Quarter, after noticing while on the hop-on-hop-off bus that the area looked clean and enticing with an abundance of shops, cafes and beautiful traditional buildings. We were not disappointed and received 5-star service from the moment we set foot in the door.
We were offered an upgrade to a larger room with free breakfast for 15 euro inclusive, which we promptly accepted. Our room was much bigger than standard hotel rooms, with a view over the canal outside and had every feature we could possibly need including free Wi-Fi. The hotel is spotlessly clean and the staff are amazing in their helpfulness and dedicated service to the guests. And it has a guest laundry which was such a bonus after travelling around Europe for some weeks. Breakfast was a choice of hot English or continental and the lounge areas were cosy and comfortable. The World Cup was on and we happened to be in Amsterdam on the night The Netherlands played Brazil - the place was rocking with orange shirts, shirts and onesies everywhere!!! Great fun.
When I arrived home I realised I left a small article of clothing behind in the guest room. However, no problems at all - the staff were on to it immediately and it is now winging its way to Australia. I can't write highly enough of the attention we received from the staff at this hotel. I will definitely seek out NH Hotels wherever I travel.