Amsterdam was a wonderful city and the location and convenience of this hotel was excellent.
I am writing the review because my husband forgot a pair of slacks in the closet before we continued to Copenhagen and a 9 day cruise. When we got back to the states, I contacted the hotel and they were kind enough to correspond with me and send the abandoned pants back to us, at their expense. The experience of dealing with human beings who were kind, sensitive, and had a sense of humor enhanced our trip and will make for a lovely footnote to the vacation. A great place to stay -- you are treated as a personal guest.