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“Good hotel!” 4 of 5 stars
Review of NH Amsterdam Museum Quarter

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NH Amsterdam Museum Quarter
4.0 of 5 Hotel   |   Hobbemakade, 50 | Old South, Museumplein, 1071XL Amsterdam, The Netherlands (Formerly NH Museum Quarter) (Museumplein)   |  
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Ranked #83 of 344 Hotels in Amsterdam
Nashville tn
2 reviews
“Good hotel!”
4 of 5 stars Reviewed June 21, 2014

Well situated hotel, close in without being so overwhelmed by the Amsterdam Street Life.
Excellent morning best, good gym, nice staff. Rooms were very spacious and quiet.
Very close to 14&26 Tram Lines and all the good museums.

Room Tip: seventh floor has huge windows with great views...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MQ1071XL, General Manager at NH Amsterdam Museum Quarter, responded to this review, July 15, 2014
Good afternoon,

Thank you for tour review. We are happy te read you enjoyed your stay in NH Museum Quarter and Amsterdam! We hope to welcoming you again in the future.

Kind regards,
Natasja Heintz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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745 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Gangelt, Nordrhein-Westfalen, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 14, 2014

My husband & I stayed here using Travelocity's "secret deal" which doesn't tell you which hotel you get until after you book it. I was looking at this hotel anyways-at 160€ per night however when I did the secret deal, I got it for $153 per night, so about a 50€ savings. The location is amazing-less than 1/2 mile from Rijks museum, close to lots of places to eat & shop, full bar & restaurant in hotel, staff was great, room was excellent.
Only thing that sucked is I looked up to see if the hotel had parking prior to coming because parking in Amsterdam is notorious-yes we found parking (hotel doesn't have it-you need to park on the street), it was 36€ for 24 hours!!! Ouch! That sucked. So make sure you include the price of parking in your budget. Other than that, hotel rocked. Would totally stay there again.
C

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MQ1071XL, General Manager at NH Amsterdam Museum Quarter, responded to this review, July 15, 2014
Good afternoon,

Thank you very much for your nice review about the hotel. It is an absolute pleasure to read you were surprised about our location. Indeed, parking in Amsterdam is expensive. We usually advise our guests to use the Park and Ride (P+R) facilities in Amsterdam. Usually, that is the cheapest option if you travel by car.

Kind regards,
Natasja Heintz
Hotel Manager NH Museum Quarter
NH Hotel Group
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 8, 2014

Had two nights here recently and as most reviews its good location and amenities make it worth a stay.We had a room on 5th floor overlooking canal and was very well presented except that the carpet could do with replacing,due to wear and tear and dirt and stains.The rest of the room was excellant,spacious, clean and very quiet.The bed was also very comfortable.The hotel was very handy to the trams and the museums and other attractions in the general area.We had breakfast on two occasions and it was good.If in Amsterdam we would happily return to this hotel.

Room Tip: Rooms facing canal have nicer views.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MQ1071XL, General Manager at NH Amsterdam Museum Quarter, responded to this review, July 4, 2014
Good afternoon,

Thank you very much for your review. Unfortunately, we are aware in some rooms the carpet needs to be replaced. There are some staines which cannot be removed, how hard we have tried. We have plans to renew the carpet in the hotel, although we don't have a definite date yet.

We are looking forward to welcoming you again!

Kind regards,
Natasja Heintz
Hotel Manager NH Museum Quarter
NH Hotel Group
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
1 review
5 of 5 stars Reviewed June 8, 2014

A wonderful experience for our first trip to Amsterdam. Would definitely go back to the same hotel. Food excellent - beds very comfortable - cleanliness excellent. Very quiet location - easy access to Dam Square.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MQ1071XL, General Manager at NH Amsterdam Museum Quarter, responded to this review, July 4, 2014
Good afternoon,

Thank you very much for your nice words about NH Museum Quarter. It is wonderful to read you had a great time in our hotel and Amsterdam. Thank you again!

Will you come and visit us again?

Kind regards,
Natasja Heintz
Hotel Manager NH Museum Quarter
NH Hotel Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 4, 2014

Great hotel and friendly staff.Breakfast catered for everyone.Location for touring was superb with easy access to all attractions via trams.The people in general are very nice,would certainly return there at some point.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MQ1071XL, General Manager at NH Amsterdam Museum Quarter, responded to this review, July 4, 2014
Thank you very much for your review about NH Muiseum Quarter. We are happy to read you had a great time in Amsterdam. We will be more than happy to welcoming you again.

Kind regards,
Natasja Heintz
Hotel Manager NH Museum Quarter
NH Hotel Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 30, 2014

We stayed in Oct 2013 with this being our first trip away with our 6 month old baby.

The location is perfect for museum hopping and it is an easy walk in to the canal area if you wish to explore. Our room was on the top floor and really airy and spacious with floor to ceiling windows and the cot with baby blanket and baby toiletries was a nice touch on arrival.

We would have had a perfect stay but for a couple of issues-1) the reception staff were pretty unfriendly on check in and throughout our stay 2) the wifi code was not automatically provided at check in and changed on a daily basis requiring numerous trips back down to reception to get the code 3) strangely the mini fridge was locked on arrival and again this required me to go back down again to the reception to get a key - why could this not have been provided at check in?! 4) on our last day the room had not been cleaned or beds made up and when we asked about this we were told we had put the 'do not disturb' sign on the door-of course we would not have as we were complaining! and finally 5) one of our baby towels was taken away by the cleaner and when we enquired about it they staff were not very apologetic although eventually they sent a replacement towel to our home.
This could be a great hotel for a weekend break but it was let down by things which could easily be fixed-it is the little details like this that you would expect as standard from a 4* hotel.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MQ1071XL, General Manager at NH Amsterdam Museum Quarter, responded to this review, July 4, 2014
Good afternoon,

Thank you for your review and sharing your issues with me.

After more remarks about the locked minibars, we decided to open the door so you will not have to use a key anymore. I am also happy to say that it is much easier to log in on wifi, after an update done by the provider. Please believe me if I will tell you that your remarks about the satff and the fact your room has not been cleaned one day will be discussed with the Housekeeping and Front office manager. Last but not least, I hope your baby likes the towel we picked for her.

Although this will not change your experience in our hotel, I do hope you will consider us again for a stay in Amsterdam.

Kind regards,
Natasja Heintz
Hotel Manager NH Museum Quarter
NH Hotel Group
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geraardsbergen, Belgium
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 30, 2014 via mobile

Staff very friendly.
Room ok but dated,dust under the bed and on top of the air co.
As for food room service, I asked for chicken soup, no way just tomatoe soup which arrived cold,then salmon not available, I asked for tortellini,spinach and Italian veg,also lukewarm, the cheese was also missing.
Breakfast ok

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MQ1071XL, General Manager at NH Amsterdam Museum Quarter, responded to this review, July 4, 2014
Good afternoon,

Thank you very much for sharing your experiences in our hotel. I am very dissapointed to read your remarks about the dust in your rooms and our roomservice. Please accept my sincere apologies, and believe me if I say this is absolutely NOT the standard we try to maintain in the hotel. This will be discussed with the head of departments involved.

Although I understand this will not change your experience in our hotel, I hope you will give us a second change someday, so we can show you a different side. Please, do not hesitate to contact me.

Kind regards,
Natasja Heintz
Hotel Manager NH Museum Quarter
NH Hotel Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Amsterdam Museum Quarter

Address: Hobbemakade, 50 | Old South, Museumplein, 1071XL Amsterdam, The Netherlands (Formerly NH Museum Quarter)
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Museumplein
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#49 Luxury Hotel in Amsterdam
#68 Family Hotel in Amsterdam
#77 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — NH Amsterdam Museum Quarter 4*
Number of rooms: 163
Official Description (provided by the hotel):
Guests of the 4-star NH Amsterdam Museum Quarter are surrounded by the art and culture of beautiful Amsterdam from our central location between a picturesque canal and the famous Museum Square. ... more   less 
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Also Known As:
Nh Museum Quarter Amsterdam
Nh Hotels Amsterdam

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