Upon checking in before 14h one immediately told us that no rooms were available, the receptionist was not very helpful giving little and inaccurate information. We had booked a room and specified that we wanted a king-sized bed and a non smoking room... And we were given a twin-bedded room with an awfully strong cigarette smell! No alternative was given to us apart from opening the window... As for the bed... Had to be a twin! There were loads of cigarette butts and ashes on the tiny "balcony" of sorts. As for the check-out, we were told the luggage room was full and had to leave them in the lobby, when we came back the receptionist didn't even know our luggage were there... Very reassuring! What a terrible stay it was and not that cheap either.
- Official Description (provided by the hotel):
- Welcome at Hotel Alexander, a small family-run hotel in the middle of the center of Amsterdam. The Museum-Square, the Leidse-Square (nightlife) and several shopping-streets are within 5 minutes walking distance from the hotel. The rest of the touristical activities can all be reached by a maximum 30-minute walk.All our comfortable hotel-rooms offer private shower/toilet/television/telephone and we have free WIFI-internet available in our whole hotel.We hope we will have the honour to welcome you in our hotel soon! ... more less
- Reservation Options:
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- Also Known As:
- Alexander Hotel Amsterdam