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“Amazing Hotel!” 4 of 5 stars
Review of Room Mate Aitana

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Room Mate Aitana
4.0 of 5 Hotel   |   IJDok 6, 1013 MM Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #34 of 346 Hotels in Amsterdam
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Amazing Hotel!”
4 of 5 stars Reviewed June 13, 2014

Pros:
1) The hotel is very modern, clean and the staff in reception and lobby are so polite and helpful.
2) The room is big, clean, beautiful and awesome credit to its EXTREMELY COMFY bed and pillows.
3) Easy to find
4) Great environment

Cons:
1) The location is slightly far away to Dam Square and those areas in city centre (approximately takes 25-30 mins by walking), although it is really close to central station (10-15 mins)
2) The breakfast is pricey EUR18.5/person which is a buffet breakfast contains of variety selection of breads, bacon, ham, cheese, scramble egg, sausage, baked beans, boiled egg, yoghurts, and omelette but lacks of fresh fruits, or any fresh fruit juice. In my opinion, the breakfast is not worth for EUR18.5.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merijn V, Manager at Room Mate Aitana, responded to this review, June 14, 2014
Dear Christie T,

thank you for taking the time to write about your experience in our hotel. To be called an 'amazing hotel' is something that gives us great pride and fulfilment! I certainly appreciate the few points of improvement you mention. As we constantly evaluate our product and services, we will take your remarks into consideration.

Thank you for having stayed with us, and we hope we may welcome you back at Room Mate Hotels!

Kindest regards,

Merijn Veken
Accomodation Manager
Room Mate Aitana
m.veken@room-matehotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,094 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2014

Hotel was overall very good besides the fact that our perfume was accidentally broken by a cleaner. After being told we would be contacted the day after our check out about the issue we still have yet to be contacted with a solution about the issue 2 weeks later.
Overall Great rooms, very modern and unique.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merijn V, Manager at Room Mate Aitana, responded to this review, June 14, 2014
Dear Pholmesy.

thank you for taking the time to share your review here on Tripadvisor! We love getting feedback as it helps us in improving our product and standards.
I am pleased to read that you enjoyed your stay with us! As you mention there was indeed a hiccup in the communications after your stay, my apologies for that. We have been in touch with you, and I hope the matter has been dealt with to your satisfaction.

It was a pleasure to have you stay with us, and we hope we may welcome you back to Room Mate Hotels!

Kindest regards on behalf of the entire team,

Merijn Veken
Accomodation Manager
Room Mate Aitana
m.veken@room-matehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 13, 2014

A very new, modern, clean and convenient hotel, on the Marina. 2 stops from the central station (Bus #48) and about 7 minutes walking by foot. Our standart room was just PERFECT (number 402 , thank you Adriana !!!) with walls of glass and a great view over the Marina.
Right across the street there is a "Bagels and Beans" cafe that is PERFECT for breakfast - a very trendy place with a beautiful view and tasty bagels. We definitely recommand !!! Don't think twice - BOOK IT TODAY !

Room Tip: rooms at the end of the floor have a great view (our was #402)
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merijn V, Manager at Room Mate Aitana, responded to this review, June 14, 2014
Dear Sivan R,

What a pleasure to read your 5 star review of your stay with us! It gives us great satisfaction to read that you had such a great time in Amsterdam staying with us. I will definitely let Adriana know you loved your room so much!

Thank you for your stay with us, and we hope we may welcome you back soon!

On behalf of the entire team, kind regards,

Merijn Veken
Accomodation Manager
Room Mate Aitana
m.veken@room-matehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Telford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 12, 2014

Love, love, love this hotel. My partner and i have stayed here twice, and will return again when visiting Amsterdam. The location was perfect, not too far from the hustle and bustle of the city, but far enough to relax and enjoy the laid back atmosphere of Amsterdam.
The rooms on both occasions have been stunning, minimal, contemporary design and comfortable. Phenomenal views with floor to ceiling glass windows.
The staff are lovely, nothing is ever too much from front of house through to housekeeping.
Only ate at the restaurant once which was for breakfast, which was utterly divine and available in plentiful.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merijn V, Manager at Room Mate Aitana, responded to this review, June 14, 2014
Dear 2wentysomething,

'Bullseye', what a great way to start your review. We love getting feedback, especially when we hear how our guests enjoyed themselves staying with us in Amsterdam! I am especially proud to read that you appreciated our staff so much, I will make sure your review will be passed on to our team!

It was a pleasure having you as our guest, and we look forward to welcome you back!

Best regards from all the team,

Merijn Veken
Accomodation Manager
Room Mate Aitana
m.veken@room-matehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Sebastian de los Reyes, Spain
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 11, 2014

Close to the train station, and only a short stroll into town, this hotel was in the perfect location to explore the city, without being stuck in the core of it and still being able to relax. We were on the top floor of the hotel, and had an amazing view of the city.
The staff were helpful and attentive; rooms clean and very modern. The restaurant downstairs served the perfect breakfast! Everything you need to get your day started.
The dinner was ok, more of a tapas style which didn't really suit us, but was nice nonetheless.
The only real negative was the cleaning staff took a while to clean our room each day, coming around late in the afternoon once we had returned from exploring the city and were getting ready for the evening, which was a bit annoying. Other than that, superb!

Room Tip: The higher the better!
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 10, 2014

The hotel is clean, pretty and overall just amazing. Everyone is happy to serve you. The restaurant is great we ate breakfast, lunch and dinner during our stay and everything was delicious. Our room was beautiful and we got the standard room. there was a great quirckyness to in everything they had. Location was prime, 5 mins walk to the station and close to everything you want to see and do.

:the only complaint was that the aircon would make a weird noise from 7:30 - 10:00 every morning...something to look into

but truly impressed, and THANK YOU for getting our camera bag to airport after we left it behind...life savers i tell you :)

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 9, 2014

Located on the waterfront just behind the Amsterdam's train station, the Room Mate Aitana sets a striking presence. Modern and contemporary styling sets this hotel apart from any other in Amsterdam. Our room was very spacious and had dramatic views of the city and harbor from floor to ceiling windows (upper floors). Having stayed in Amsterdam many times prior, this hotel's location was convenient to city center activities, and yet just far enough removed, to be out of the nose and craziness of the major tourist area.

The staff was very accommodating and professional, although I gave the hotel my afternoon E.T.A. , however, it did take over two hours to get my room. The bar and restaurant was a little "pricy", and I would suggest off property dinning. All in all, a very stylish hotel.

Room Tip: very convenient to the rail station (for airport transfer) a third of the price of taking a cab to t...
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Room Mate Aitana

Address: IJDok 6, 1013 MM Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #34 of 346 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Room Mate Aitana 4*
Number of rooms: 284
Official Description (provided by the hotel):
Room Mate Aitana is a modern designer hotel built in 2013 on the new artificial island in the IJ river 500 meters from the Central Station and 19 min. walking from Dam's Square, the heart of Amsterdam. It is equipped with free Wi-Fi and a 37'' flat TV in all rooms, 7 meeting rooms, restaurant, lounge bar, breakfast buffet until 12:00, business area, fitness center and a marina with 60 moorings for recreation boats. ... more   less 
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