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“Very nice but not as nice as on the Internet” 4 of 5 stars
Review of Room Mate Aitana

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Room Mate Aitana
4.0 of 5 Hotel   |   IJDok 6, 1013 MM Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #29 of 343 hotels in Amsterdam
Wien, Österreich
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Very nice but not as nice as on the Internet”
4 of 5 stars Reviewed May 2, 2014

I was here on business and the Hotel was recommended by the organizers
booking was via special form from the organizers was 109 for the room + 20 for breakfast
after the arrival i was asked if i wanted a room with a view for 15€ extra (i declined) and 5€ extra tax were charged to my account and they charged me 200 euro in deposit ????? (never had to do that before)
The room was big clean and very nice but not as nice as in the pictures and the only thing you could see through the giant windows was the buildings next door and there was no view protection curtain only 2 layers of very dark and very very dark room
the bathroom was decent but lacked a sealing under the shower so the whole room was flooded after the shower (same with all other rooms of colleagues)
one evening we had dinner at the hotel (was paid for by company) the dinner was very nice but service was not up to the task (bread arrived after everyone was finished, food got mixed up ...)

breakfast was ok but nothing out of the ordinary

the hotel is close to the train station but it is still quite a walk to get there

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
Top Contributor
89 reviews 89 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed May 1, 2014

Booked this hotel through Expedia for a city break, and to say it exceeded all expectations is an understatement!
Staff are friendly, knowledgeable and helpful re local area.
The hotel itself is swanky! Really modern throughout and a total contrast to many others in Amsterdam. We ate in the restaurant one evening and afterwards we were sorry we hadn't done so sooner - its incredible! Ask for a table overlooking the kitchen if you'd like to see chefs in action and meals being plated up.
One suggestion is re balcony area in bedroom. There's what I can only describe as a faux balcony, between the bedroom windows and the fully glassed over building exterior. It would have been nice to sit out when weather was lovely, or even fully open the window/door from bedroom. Maybe its a safety restriction though.
All in all a terrific stay.
Next time I'm in Amsterdam there's only one hotel I'll be looking at booking!

Stayed April 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wistow, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 29, 2014

Newly opened last year the Hotel Aitana offers very comfortable accommodation in a great waterside location, convenient for the sights of Amsterdam. We stayed 4 nights in a spacious Queen Room - extremely comfortable and well- serviced. The front staff were very helpful and welcoming. Some reservations over the Restaurant (see separate review) but the hotel itself is deserving its 5 stars.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philly
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 28, 2014

Fresh, clean, modern, well-designed, sexy! The Room Mate Aitana was a great choice for our four-day jaunt in Amsterdam. I was in a rock star grade room/suite, #1226. It had an amazing view! The hotel is a short walk to the Centraal Station and downtown. Having spent lots of time downtown, I'd much rather shack-up at the Aitana! The restaurant was unexpectedly awesome, try the chef's pick with the wine service, it'll put a smile on your face!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 27, 2014

There were 12 of us celebrating my 40th birthday, we arrived in Amsterdam at 9:30am. The hotel allowed us all to check in very early. The staff here could not have been friendlier. After enjoying an excellent day and night in Amsterdam's busy center we returned to the hotel to discover a truly excellent atmosphere in the hotels bar. Not only did they play the latest club music, they also stayed open late and welcomed our party to carry on into the early hours of the morning, truly amazing staff.
The hotel accommodation is unique, we had a suite and this was delightful, the views were amazing. All of our friends had booked standard rooms, they were also of a very high standard. The hotel was clean and very modern. I cannot recommend this hotel highly enough. The location is great (remember to leave via the back, and across the bridge) Our trip to Amsterdam was made extra special by the fact we stayed here. This was my 7th trip to Amsterdam and this has, by far, been my favorite hotel. I will be staying here again :)

Room Tip: In my opinion all the rooms are good :)
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Top Contributor
72 reviews 72 reviews
56 hotel reviews
Reviews in 49 cities Reviews in 49 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed April 27, 2014

This is a property that follows the moto "jung and fresh", the ideal of the hotel brand room mate which represents good service from jung staff in a relaxed trendy ambience. In terms of what people shoud consider when going to Amsterdam: 1) Location: very good in a new part of the city 10 minutes walk from the main train station, and 5 minutes walk to jordaan neighborhood, one of the most nice areas in the city with lots of restaurants to choose. And what's best is that is not around the dam square where is really loudy and crowdy day and night. 2) Rooms: very hip with all you need from a 4 stars hotel, good dimensions and comfy beds. 3) Staff: jung and eager to welcome you and help you. 4) Breakfast: if you get a good price for the stay plus breakfast, is a good choice that you shouldn't doubt, otherwise don't pay for the breakfast at the hotel.
I definitely recommend this hotel when visiting Amsterdam!

Room Tip: Rooms in upper levels with city view are the best!
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  • Stayed March 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saltburn-by-the-Sea, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 27, 2014

Amsterdam is renowned for accommodation with tiny rooms and steep, narrow staircases, so this is a great new alternative. It is a modern, spacious hotel, built only last year on a jetty constructed into the River Ij. We stayed for 4 nights in a room on the ninth floor, with views across to the city through a full wall window. The room and bathroom were immaculate and stocked with everything we needed, with plenty of storage space and a large, comfortable bed.
We visited on a Voyage Prive deal that didn't include breakfast. In fact, we didn't eat in the hotel, as we preferred alternatives in the centre. We did have a drink in the bar, though it seemed very expensive. Staff were efficient and helpful and we appreciated being able to leave our luggage for a few hours after checking out.
The location suited us perfectly. You just need to follow the walkway, cross the main road, cross a small bridge and walk under a rail bridge and you are at one end of Prinzengracht ready to explore the leafy canals, browse the village type shops or stroll up to the Museum Quarter. There is lots to see and do, depending on your interests.
Our Dutch friends came to the hotel to meet us from out of town. They hadn't seen the developments and felt that it had been transformed from one of the seediest areas into one of the most upmarket!
Through Voyage Prive, we felt that we had a good value deal. I don't know what the usual tariff is, but we will certainly aim to choose this hotel next time we visit Amsterdam.

Room Tip: Ask for a room with a view, the higher the better. The lifts are very efficient.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Room Mate Aitana

Address: IJDok 6, 1013 MM Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #29 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Room Mate Aitana 4*
Official Description (provided by the hotel):
Room Mate Aitana is a modern designer hotel built in 2013 on the new artificial island in the IJ river 500 meters from the Central Station and 19 min. walking from Dam's Square, the heart of Amsterdam. It is equipped with free Wi-Fi and a 37'' flat TV in all rooms, 7 meeting rooms, restaurant, lounge bar, breakfast buffet until 12:00, business area, fitness center and a marina with 60 moorings for recreation boats. ... more   less 
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