We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasant and friendly staff” 4 of 5 stars
Review of Room Mate Aitana

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Room Mate Aitana to your Saves list
Room Mate Aitana
4.0 of 5 Hotel   |   IJDok 6, 1013 MM Amsterdam, The Netherlands (Centrum)   |  
Hotel amenities
Ranked #35 of 355 Hotels in Amsterdam
Certificate of Excellence
London, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Pleasant and friendly staff”
4 of 5 stars Reviewed December 18, 2013 via mobile

Comfortable rooms and decent showers. 12.50 for breakfast if it's not included so be careful there. I was perfectly comfortable here, although it was not booked or paid for personally so I have no idea how much they stumped up for it. But that's what it seems to be, to be honest. A corporate hotel.

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merijn V, Manager at Room Mate Aitana, responded to this review, January 22, 2014
Dear Alhimself,

thank you for choosing Room Mate Aitana for your visit to Amsterdam. As a new hotel we are striving to be an excellent base for both business and Leisure guests. I am therefore happy to read you had such a comfortable stay with us.

I would like to thank you for sharing your experience, and hope we may welcome you back on your next visit to Amsterdam!

Kindest regards,

Merijn Veken
Accomodation Manager
Room Mate Aitana
m.veken@room-matehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,293 reviews from our community

Traveler rating
    746
    426
    88
    24
    9
See reviews for
132
670
42
137
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Tenerife, Spain
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2013

Modern new hotel a little bit from city centre but lovely view of river. A short walk takes you to central station and city centre locations. You can get trams but it's just as easy walking. Try viola Italian for lunch

  • Stayed November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merijn V, Manager at Room Mate Aitana, responded to this review, January 21, 2014
Dear Terry C,

thank you for sharing your comments! I am happy to read you enjoyed the indeed wonderful views from the hotel of the city centre and IJ river. We will see to include Viola in our recommendations, thank you for that tip!

Thank you for staying with us, and we hope we may welcome you back on your next visit to Amsterdam!

Kindest regards,

Merijn Veken
Accomodation Manager
Room Mate Aitana
m.veken@room-matehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
1 review
5 of 5 stars Reviewed December 14, 2013

We loved the design and the view. Be sure to stay there if you visit Amsterdam, it is very close to the canals and in a quite area.
Reception and housekeeping staff was really welcoming and helpful, staff does their utmost to make sure your stay is perfect.
Micaela and Adriana were great help, they helped us with a lot of tip. Massimo, on site director, took very well care of us and he told us a lot about Room Mate, he made us so enthousiastic about the concept, next time i will go to a city where there is a room mate i will book there

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merijn V, Manager at Room Mate Aitana, responded to this review, January 21, 2014
Dear Franck D.

How wonderful that you consider Room Mate Aitana to be a Top Hotel. Our design is quite unique and it is great to know it is appreciated so much. I will pass your compliments on to Micaela and Adriana, who I will be sure will be proud to read this just as much as the housekeeping and front office departments!

It was a pleasure having you as our guest, we look forward to welcome you back to Room Mate!

Kindest regards,

Merijn Veken
Accomodation Manager
Room Mate Aitana
m.veken@room-matehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberystwyth, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 10, 2013

Room Mate Aitana's Amsterdam branch makes for a truly comfortable stay. Rooms have comfortable beds, with a T.V. containing English, Dutch and other international channels. The shower is large too, with soaps that are satisfying to use. The hotel has a pier that it overlooks that sets up a very nice water view from the lobby and rooms. Inside the design is minimalist, with wide space that is created through high ceilings and tall glass windows.

The staff were key to this stay being successful also, as all were helpful and friendly. Room service assisted us with a UK-European adapter as well as towels, soap and taxi requests. The receptionist Marta put good effort into helping us out with such things. When we visited the bar some drinks were unavailable, but the bartender Leslie explained the ones that were in great detail and ended up mixing a tasty cocktail that wasn't on the menu to begin with.

Our only gripe was the hotel being 10 minutes walk from central station, which for the majority of people won't be any difficulty at all. There is a bus stop nearby that goes to and from central station which is quite easy to use, and the hotel will always order you a taxi if you ask them. There was some music being played in the lobby in the morning one day that was a little too upbeat for our ears, but these are clearly minor annoyances I am looking for in what was an wonderfully pleasant stay.

Room Tip: Rooms with a view of the pier are worth asking for.
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merijn V, Manager at Room Mate Aitana, responded to this review, January 8, 2014
Dear Rami A,

Thank you very much for your stay with us and for writing such a positive review, truly a pleasure to read! At Room Mate we understand the importance of a comfortable hotel where you can rest and have a great night sleep, which is why we have our beds are specifically designed for our chain! I am happy to read that you enjoyed it as such!
Your comments about our helpful and friendly staff, specifically Marta and Leslie are very much appreciated, I will be sure to share your comments with the entire team who I am sure will read it with pride!

It was our pleasure to have you as our guest, and we look forward to welcome you back on your next visit to Amsterdam!

Kindest regards,

Merijn Veken
Accomodation Manager
Room Mate Aitana
m.veken@room-matehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 10, 2013

Had a great weekend stay at this hotel. Paid for a Junior Suite room (which was worth it). Whilst the nearest station is Centraal - be prepared for a brisk walk to get to the hotel. By the last night we were too bored of the walk and found a nearby restaurant for dinner instead. It's a shame that the restaurant is still not completed. Little things missing were slippers for the room (we asked at reception and were giving some). Bathrobes! Really a must for the Junior Suite with so much glass exposure to the neighbouring buildings. Shame they didn't have any! Staff are amazing - they can't seem to do enough to help you (except for the bathrobes)! I hope the hotel is a success and I hope that a tram line will extend to this part of the town as not a nice walk back late at night

Room Tip: Ask for a room on a high floor and splurge for the biggest room you can afford.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merijn V, Manager at Room Mate Aitana, responded to this review, January 8, 2014
Dear Shazfern,

what a pleasure to read your review! I am pleased to read that you had such an excellent stay with us. I fully agree, the upper level Junior Suites are fantastic, I myself am amazed with the view each time I see it, and am thrilled to read you enjoyed it so much as well. Your comments about our amazing staff make me proud, and I will be sure to share your comments with the entire Room Mate team!
Your ideas to improve are very much valued, as me are continually working on improving our product and services.

It was a pleasure having you as our guest, and we look forward to welcome you back!

Kindest regards,

Merijn Veken
Accomodation Manager
Room Mate Aitana
m.veken@room-matehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 9, 2013

Stayed one night in December - it's ok in terms of decor, but nothing special and lacks atmosphere. Fairly bland masquerading as designer. Booked one night but the receptionist insisted it was 2, and would only accept that on proof of my email print-out - however the receptionist the next morning kept talking about me 'amending my booking', like I had caused an inconvenience, not that they had made a mistake! Far too expensive for what it is. Kettle didn't work - a pathetic 2 tea bags and coffee portions. The heating was all over the place - hot and cold all through the night, and the shower was lukewarm. Although the guy who came to replace the kettle and look at the heating (all he could do was bring us another duvet) was very pleasant, and the bar man was nice, I didn't think much of the others. Better places in Amsterdam for half the price.

  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merijn V, Manager at Room Mate Aitana, responded to this review, January 8, 2014
Dear minnowpea,

thank you very much for taking the time and share your opinion of your stay in our hotel. We strive to offer a unique hospitality experience, and I am sorry to read that in your case your expectations were not met. I do very much appreciate the comments you shared, as we can only improve by receiving such valuable feedback.
I would like to assure you that we are constantly evaluating and improving the services we offer, and I will make sure your comments will be taken to heart!

We would very much like a chance to welcome you back to show you our hotel as we intend it to be. Perhaps you can contact me directly to discuss your experience and possible future stay?

Kindest regards,

Merijn Veken
Accomodation Manager
Room Mate Aitana
m.veken@room-matehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Amsterdam hotels
Hotel De Hallen
#30 of 355 in Amsterdam
4.5 of 5 stars 291 reviews
Eastern Docklands (Oostelijk Havengebied)
Moevenpick Hotel Amsterdam City Center
Stadsdeel Zuid
Hotel Notting Hill
Hotel Notting Hill
#56 of 355 in Amsterdam
4.5 of 5 stars 582 reviews
Show Prices
Show Prices
Show Prices
Museum Quarter (Museumkwartier)
Hotel JL No76
Hotel JL No76
#41 of 355 in Amsterdam
4.5 of 5 stars 517 reviews
De Pijp
Hotel Okura Amsterdam
Hotel Okura Amsterdam
#22 of 355 in Amsterdam
4.5 of 5 stars 1,490 reviews
Centrum
DoubleTree by Hilton Hotel Amsterdam Centraal Station
Show Prices
Show Prices
Show Prices

Been to Room Mate Aitana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Room Mate Aitana

Address: IJDok 6, 1013 MM Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #35 of 355 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Room Mate Aitana 4*
Number of rooms: 284
Official Description (provided by the hotel):
Room Mate Aitana is a modern designer hotel built in 2013 on the new artificial island in the IJ river 500 meters from the Central Station and 19 min. walking from Dam's Square, the heart of Amsterdam. It is equipped with free Wi-Fi and a 37'' flat TV in all rooms, 7 meeting rooms, restaurant, lounge bar, breakfast buffet until 12:00, business area, fitness center and a marina with 60 moorings for recreation boats. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Cheap Tickets, EasyToBook, BookIt.com, HotelTravel.com, Odigeo, Agoda, getaroom.com, Priceline, Venere and TripOnline SA so you can book your Room Mate Aitana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Room Mate Aitana, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.