I have booked a room in Aitana when it wasn't open yet. I was a bit worried that I would find a construction site upon arrival... But no, there is an impressive modern building towering over new marina. As a boater I liked the place straightaway. The location is great, just few minutes walk from Central Station and Metro, bit farther away from Old Town but still in walking distance. The lobby is impressive yet warm. The staff is absolutely great! So friendly, enthusiastic and willing to help? No question not answered, no request not dealt with. And all these with smile and kindness. The rooms are big and very airy with windows from the floor to the ceiling. Sadly mine was facing a building not an Amsterdam panorama. But, I have been promised, that next time I will get a room with a view! Beds are comfortable, bathroom with very spacey shower cubicle. Coffee and tea facilities in the room is always a bonus for me. The mini bar was ok and moderately priced. The breakfast was really good and choice of food satisfactory. There is a lobby bar with huge chairs, very comfortable and modern. There is no restaurant though (yet). Not a problem as the staff can order a food for you from nearby restaurant. I will stay there again and I hope to see the same smiling faces which I value more then a view from my room.
Ask for a room with a view on upper floors.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Zibby K,
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What a delight to read your review! We are so happy to know that your stay with us has been to your complete satisfaction. Your compliments regarding our smiling and helpful staff are especially appreciated, and I will be sure to place your review on a special place on our noticeboard for everyone to read!
You will be happy to know that restaurant I-Dock will be in full service in a matter of weeks, inlcuding a lovely terrace at the Marina!
Please feel free to contact us for a room overlooking both the Marina and Amsterdam. I am sure as a boater you will appreciate this view!
It was a pleasure having you as our guest, and we would love to welcome you back soon!
Room Mate Aitana
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.