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“Nice” 4 of 5 stars
Review of Room Mate Aitana

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Room Mate Aitana
4.0 of 5 Hotel   |   IJDok 6, 1013 MM Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #31 of 345 hotels in Amsterdam
2 reviews
“Nice”
4 of 5 stars Reviewed October 10, 2013 via mobile

Stayed here for 3 nights for my girlfriends birthday the hotel in a whole is very modern and nice not far from Central station not a far walk from most tourists attractions,they could improve on few small thinks like the bar,breakfast isn't great for the price of it but all in all fabulous hotel and would def stay again

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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590 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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  • English first
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English first
McAllen, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2013

We chose Room Mate Aitana because it seemed to be very good value for the location. We stayed when we first arrived to Amsterdam, and again a week later. We were visiting family as well as enjoying some Amsterdam sights. Overall we were very pleased with the location, service and quality. The staff was very friendly and accommodating. We had no problem getting my elderly father a room near the elevator each time he stayed there.

It is a new hotel, but most of the kinks seemed to be worked out when we got there, as we only experienced one 7:30am brief fire alarm due to construction. No full restaurant yet, but that was starting to be installed when we left.

The hotel is about a 15 min walk from the Central Train Station, and it is possible to walk pulling your luggage with no problem if you are so inclined - just keep an eye out for the bicycles along a few narrow sections of sidewalk. It's about a 10 minute easy walk to Haarlemmerstraat in the Jordaan district where you find plenty of eateries, groceries and shopping. Our family scheduled a private canal boat tour, and the boat picked us up right at the hotel dock which was super convenient.

The rooms were super clean and comfortable, large with nice city views. The rooms were very quiet too - we liked being a little removed from the bustle and noise of downtown Amsterdam. The staff were very good about calling for taxis when we needed, and storing bags after we checked out or before check-in. The hotel breakfast was very good. We would have stayed a third time if the hotel had not been completely booked the night we needed.

Room Tip: The higher floors have better views.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 1, 2013

The hotel is new but not much things around. It is quite far from the central station with no tram connecting. You have to walk at least 15-20mins from the stations. This is too much when you are tired and carrying your luggage. The hotel needs 50 euro deposit for the minibar food,which is an usual practice.

Room is large but I was given a disabled toilet. Didn't ask the staff to change.

Good point: facing sea and it's quiet....away from city center.

Overall, may not be good for tourist.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2013

Fresh decor, nice place, helpful staff. The lounge is the best. I recommend and would stay again for sure. Room was nice and confortable, verynclean and offered a lot of space. Vry nice locatin as well, waljimg distance from the Central Station and just fews blocks from de channel area.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2013

I recently stayed in this hotel during my visit to Amsterdam,
I must say that this has been one of the best hotels that i had the pleasure of staying in. It was a pleasant surprise from the moment i stepped into the lobby, exquisite and modern interior with a creative twist. The Rooms were big with stunning river views. Great location, close to everything. Definitely staying there next time.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Top Contributor
77 reviews 77 reviews
19 hotel reviews
Reviews in 38 cities Reviews in 38 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 15, 2013

We stayed in the hotel several weeks after it opens, the hotel was not ready and the staff was confused and unpleasant. Initially they did not find our reservation, finally we received our room, the furniture in the room are very minimalistic, (not sure if this is their style). The food in breakfast was low level and boring, they did not have cappuccino and the coffee probably from the cheapest brand. When we asked for more bags of instant coffee to our room we were told that they ran out of coffee. I am not a big guy, but when I sat on the chair in the room, it broke bringing me down to the ground; they could not replace the chair since they said they ran out of chairs.
Overall, very bad experience and you should avoid this place until you get some more positive review

Room Tip: choose a different hotel.
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  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
m_principe, General Manager at Room Mate Aitana, responded to this review, September 25, 2013
Dear Guest,

We are sorry to read about your experience in our hotel. We would like to reinsure you that training measures have been taken to improve our service at reception desk and the quality of our breakfast.

The room furniture which you refer to with the term “minimalistic” is indeed a design choice which reflects the expression of our architect.

I would like to thank you for your comments which are extremely helpful to improve our services and hope to welcome you again in our hotel very soon.

Kind regards,

Massimo Del Principe
Director Room Mate Aitana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
amsterdam
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 14, 2013

We had a wonderful stay at the Aitiana. The room on the 12th floor is amazing; very light, spacious, fantastic mattress (!) and beautiful view! Location is quite good as well, just behind the central station, this means the canal belt area is a 10 minute walk. But if you would like to take a tram, it's a 5 minute walk to the central station. The hotel staff is very helpful and friendly. Good wifi connection all over the hotel and I have been told by the hotel staff, in the near future they will work with a big Dutch provider to allow hotel guests to have wifi/internet all over the city! A great service! I would definitely recommend this hotel to my friends and family.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Room Mate Aitana

Address: IJDok 6, 1013 MM Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #31 of 345 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Room Mate Aitana 4*
Official Description (provided by the hotel):
Room Mate Aitana is a modern designer hotel built in 2013 on the new artificial island in the IJ river 500 meters from the Central Station and 19 min. walking from Dam's Square, the heart of Amsterdam. It is equipped with free Wi-Fi and a 37'' flat TV in all rooms, 7 meeting rooms, restaurant, lounge bar, breakfast buffet until 12:00, business area, fitness center and a marina with 60 moorings for recreation boats. ... more   less 
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