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“excellent hotel” 5 of 5 stars
Review of Art'otel Amsterdam

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Art'otel Amsterdam
5.0 of 5 Hotel   |   Prins Hendrikkade 33, 1012 TM Amsterdam, The Netherlands (Dam Square)   |  
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Ranked #27 of 345 Hotels in Amsterdam
Giovinazzo, Italy
1 review
“excellent hotel”
5 of 5 stars Reviewed August 17, 2014

An excellent location, very good rooms and breakfast and restaurant of very high quality. The hotel is near the station and is central to go everywhere in Amsterdam. The restaurant is very good and the breakfast is served with fresh dishes cooked when served. The rooms are modern and very well equipped.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teamartotelamsterdam, Manager at Art'otel Amsterdam, responded to this review, 4 weeks ago
Dear Giacomo B,

Thank you for your review. Great to hear that you loved our location, restaurant and rooms so much.

If ever you are back in Amsterdam, come and visit us.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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275 reviews from our community

Traveler rating
    185
    68
    14
    6
    2
See reviews for
31
150
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
5 of 5 stars Reviewed August 16, 2014

We stayed here for Gay Pride 2014, and it has to be the best hotel we have used in Amsterdam. Very nice, genuine and helpful staff, very modern and clean rooms. The king size bed is amazing and good linens

Breakfast – Hot is cooked to order which we felt was brilliant as it offers much less waste but also you get hot food, unlike a buffet which is often cold. If busy service can seem slow, but when you remember that its being cooked to order it is in fact very quick.

We had a small problem with housekeeping one day (we stayed 4 nights) which was promptly rectified and a very nice bottle of red was in the room afterwards (30+ euro on the bar menu).

Turn down service in the evening and Elemis products in bathroom and on your pillow at night, also a fabulous coffee machine in the room. Good size safe too.

Would recommend the Art’otel without hesitation. Great location, directly opposite Central Station, great rooms and modern, and then you have the art installations!

Room Tip: Room at the back, hotel is on main road so you could get noise - Amsterdam is a 24 hour city.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teamartotelamsterdam, Manager at Art'otel Amsterdam, responded to this review, 4 weeks ago
Dear Steven F,

Thank you for your review. Great to hear that you loved your stay with us while being in Amsterdam for Gay Pride 2014. What a blast!

Unfortunately not everything was to your satisfaction especially in terms of the Housekeeping service. Good to hear that you were happy with the follow up.

If ever you are back in Amsterdam, come and visit us again.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 14, 2014

We came back Aug 12 from this hotel. The breakfast was amazing the egg white omelets were the best. The restaurant staff was very friendly and helpful every morning. The front desk staff were very helpful with telling us about tours. They told us to go to Ann Frank's house before 9 - very helpful as the line up was so long after we got there. Everything was good except our room was not cleaned at all the day before we were leaving- we left at 11:00 and at 7:00 we had to complain to the front desk to get towels and get our bathroom cleaned. The house keeping work was worst that I have ever seen-- glasses were never washed. We did not get bottled water as it was advertised, we only got it for one day. The manager did apologize to us about this as we checked out.

Room Tip: We were on third floor at back by the house keeping supply room, it was a little noisy. The decora...
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  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teamartotelamsterdam, Manager at Art'otel Amsterdam, responded to this review, 4 weeks ago
Dear Rani K,

Thank you for your review. Great to hear that you thought our egg white omelets were to die for!

Unfortunately not everything was to your satisfaction especially in terms of the Housekeeping service. Please accept our apologies for that.

If ever you are back in Amsterdam, come and visit us again.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CHA, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 14, 2014

After arriving by train from Paris, I was pleased to find the hotel directly across the road from the station. The staff at check in were very professional, and accommodating. My room was ready, and I had no problem checking in early. The room was well laid out, and had all the comforts you come to expect at better properties. After a day of wandering the city, I left my order for the complimentary breakfast on the door for 9:00 a.m. room service, and it arrived promptly at the time I requested. The breakfast was great, and started my second day off right! You could not ask for a better location from which to base your exploration of Amsterdam. Just start walking in any direction! A great hotel is ultimately great because of its staff, and this location has an outstanding group of people. I would be remiss if I didn't say a special thank you to Zanda for her kind service. I regret that my stay was only for two nights. They go by too quickly. Stay here if you get the chance, and you will not regret it.

  • Stayed August 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teamartotelamsterdam, Manager at Art'otel Amsterdam, responded to this review, 4 weeks ago
Dear Curtis T,

Thank you for your review. Great to hear that you could check in early and enjoy your stay to the max. We will pass on the compliment to Zanda and thank her for the job well done!

If ever you are back in Amsterdam, come and visit us.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tamines, Belgium
1 review
5 of 5 stars Reviewed August 14, 2014

Very nice stay at the art hotel in Amsterdam. The bed was very comfortable and huge! The air conditioner was too cold when we arrived but all the explainations were avaible too deal with it. The bathroom lacked of privacy (the toilet can be heard in the room) but the peekaboo button is fun! We enjoyed the art's books in the room, the reading spot and the coffee machine.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teamartotelamsterdam, Manager at Art'otel Amsterdam, responded to this review, 4 weeks ago
Dear Marie N,

Thank you for your review. Great to hear that you loved our hotel, beds, Peekaboo button, the art's books in the room and the coffee machine so much!

If ever you are back in Amsterdam, come and visit us.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex, United Kingdom
1 review
5 of 5 stars Reviewed August 14, 2014

lovely, funky hotel in fantastic central location. Staff are so helpful too, nothing was too much trouble. Very happy with the hotel. would highly recommend...one of the best i've stayed in. I went with my girlfriend for a 3 night stay and she also was very impressed with every aspect of the hotel.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Park Plaza Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teamartotelamsterdam, Manager at Art'otel Amsterdam, responded to this review, 4 weeks ago
Dear George B,

Thank you for your review. Great to hear that you enjoyed your stay with us and that you could impress your girlfriend with selecting our hotel!

If ever you are back in Amsterdam, come and visit us.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 10, 2014

Just got back from our europe trip.
stayed in this hotel for 2 nights and booked for 3 rooms.

We were very pleased that we made booking for this hotel.
eventhough there are a slight inconvenience when we check-in as the rooms were not all ready. we had to go back to the receptionist 3 times to check-in each room at a different times.

Location: just opposite the central station. however, quite far from the city centre
Room: room size very good for europe standard. very clean.
Food: good
Staff: good

overall, very pleased!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teamartotelamsterdam, Manager at Art'otel Amsterdam, responded to this review, August 14, 2014
Dear Drixniesta,

Thank you for your review. Great to hear that you loved our hotel staff, food and room so much!

We appreciate your feedback very much. I regret to hear that you had to wait for your room longer than expected.

Please come back and visit us whenever you are in Amsterdam again!

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Art'otel Amsterdam

Address: Prins Hendrikkade 33, 1012 TM Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 345 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Art'otel Amsterdam 5*
Official Description (provided by the hotel):
Visit art’otel amsterdam, a Unique Design Art Hotel in Amsterdam City CentreOffering an innovative blend of design, art and upscale hospitality, art’otel amsterdam stands as one of the premier destination hotels in Amsterdam. Our city centre hotel is located just across from Amsterdam Central Station and within walking distance of the Royal Palace, canals, Jordaan district, Dam square and other popular attractions. art’otel amsterdam features high-speed, wireless Internet access, an on-site restaurant, access to a Fitness Centre with pool, 300m2 of multipurpose event and exhibition space, as well as a beautiful collection of original works by our hotel’s signature artist. Immerse yourself in the distinctive atmosphere of this art’otel and experience the fusion of life and art.This design hotel is the first of a new generation of art’otels, offering enhanced services and amenities. Providing a seamless fusion of art and life, art’otel amsterdam creates an inspirational setting in which to share ideas, enhance your knowledge of art and immerse yourself in a culturally rich environment. The work of Atelier Van Lieshout permeates every corner, a spectacular 12-metre art curtain displays emotive footage and a 300-square-metre art gallery hosts a varied programme of exhibitions from emerging and established artistsChoose from an art room, an enhanced art room iconic view or a spectacular masterpiece suite. Each of the 107 guestrooms features a unique piece of art, ultra-comfortable beds with a choice of pillows, mood lighting and a generous selection of Elemis guest amenities. The bathrooms boast rain showers and luxurious bathrobes and slippers, while an illy espresso machine, stocked minibar, bottle of water and breakfast on us all add to the welcome. ... more   less 
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