Our room was large and spacious in the new extension next door. The glass bathroom wall was a bit awkward as we were two friends sharing but there was a large loud TV to drown out any embarrassments! The room was on the road which wasn't a problem with the windows shut, but it did get very warm. So ask for a room on the canal side.
The staff were very welcoming and helpful. Nothing was too much trouble. The breakfast was excellent for a continental version, lots of fresh fruit, and delicious croissants. Its also in a great location near to the museums, and the centre.