My sister and I stayed in the canal view room for two nights and it was everything we needed. Richard was welcoming and helpful. We weren't leaving till late on the Monday night and he let us keep our things in the room so we could freshen up before flying. Our toilet was across from our room but this did not cause any problems. The room was bright, clean and within a 10 min walk to cafes and places to eat. Trams and buses stopped right around the corner. Definitely staying here again.