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“Avoid- this place is dangerous” 1 of 5 stars
Review of Waterloo Apartments

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Waterloo Apartments
2.5 of 5 Condominium   |   Rapenburgerstraat 155 - 157, 1011 VM Amsterdam, The Netherlands (Plantage & the East)   |  
Hotel amenities
Ranked #166 of 201 Specialty Lodging in Amsterdam
Dublin, Ireland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Avoid- this place is dangerous”
1 of 5 stars Reviewed July 10, 2013

Do not book this place, please avoid for your own safety. I travelled to Amsterdam with 7 friends, so we booked two apartments through booking.com. When we arrived we went to the reception as noted on our booking (I say reception but i was similar to a hostel reception) , we were told we had to go directly to the apartments, as the reception no longer dealt with this company. We went to apartments (it is in a bad area of Amsterdam) and we were told they only had one apartment booked or us not two. They said they would look into it, so we sat around for about 2 hours waiting on news. They relocated half of the group to the other side of the city for the night and said they would sort it out in the morning. So the following morning we had to check out of both rooms and we were going to be given one apartment for all of us, the room looked like a drug den!

So i would avoid this place, not just because they messed us around, the rooms do not look anything like the pictures, they are tiny. the second bedroom is in an attic that you cant even stand up in. the apartments are miles out of the city and in a dangerous area.

  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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3 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • English first
  • Any
English first
Thessaloniki, Greece
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 16, 2013

I reserved one of these apartments for my vacations via booking .com
Booking com confirmed my reservation , the next day i try to contact via e-mail and telephone with the owner but he doesn't answer me
When booking . com FINALLY succeed to contact with the owner Mr. Robert to confirm our reservation before my arrival in Amsterdam , he said everything are ok and we are waiting you .
When we arrived to the apartment the owner wasn't there and he never pick up the phone .
I called in booking. com to learn what happen because they are partners and also they couldn't contact with the owner.
As result we haven't apartment to stay and our discomfort was long for to find another apartment .He is irresponsible and unprofessional person

Stayed May 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Waterloo Apartments

Address: Rapenburgerstraat 155 - 157, 1011 VM Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Plantage & the East , Binnenstad
Hotel Style:
Ranked #166 of 201 Specialty Lodging in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Waterloo Apartments 2.5*
Number of rooms: 6
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