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“Nice hotel but the answer to most questions is 'no'” 3 of 5 stars
Review of Fletcher Hotel Amsterdam

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Fletcher Hotel Amsterdam
4.0 of 5 Hotel   |   Schepenbergweg 50, 1105 AT Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #162 of 343 hotels in Amsterdam
Dublin, Ireland
Top Contributor
60 reviews 60 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
“Nice hotel but the answer to most questions is 'no'”
3 of 5 stars Reviewed September 3, 2013 via mobile

I travelled for business recently and stayed 3 nights at the hotel. The hotel has a contemporary design, is very clean and obviously new.

This is a business hotel, it's far from the city centre, a good 15 min walk to the train station and I would not like to be walking back from the train alone at night.

The staff and the service were for the most part unfriendly and unhelpful. The default answer was no. I asked for an iron in my room I was told 'no'. I asked why 'because we have none'. So I had to ask again in the morning. It's not hard to say 'we don't have at the moment can you phone again in the morning'. Just one example I could go on.

In downstairs bar I waited for 20 mins to get served and eventually went inside to order it myself. Apparently it's not usually busy at that time so they weren't expecting so many guests. Strange!!

However at breakfast a friendly gentleman welcomed me each morning. The night porter was also very friendly.

BTW the breakfast is extra and fairly pricey.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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194 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Italian first
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English first
Irvine, Scotland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 26, 2013

We had a five night stay at this hotel - it looks spectacular and the rooms are very clean and modern. The staff were a bit deadpan - we turned up to find the booking company had cancelled our reservation unknown to us but luckily after flashing the cash they had it renewed. So - on to the room - it was great until I realised the double bed was actually two singles stuck together!? That would have been fine but it was actually adorned with 2 single mattresses, single duvets and the cushion like pillows - puzzled!! So as a romantic break for a couple (although we didn't let it get to us) that's not the most romantic thing to be faced with!! Then there is the lovely feature of the glass covered shower in the middle of the room - very cool but a 4* hotel with no dressing gowns or slippers upon exiting said shower....a bit of a let down! The toilet in the corner of the room was nice although the toilet paper was cheap and rough - I must be too spoiled as I buy Andrex at home and would expect a decent toilet tissue in a four star hotel. Every room is adorned with a Senseo coffee machine (I presume) which was great (although my partner would have like some tea - they don't really cater for the British it seems!) then after the second day they never bothered replenishing the coffee pods! These were the silly things that let the Fletcher Hotel down - but apart from that it was a lovely hotel with a great rail connection to the rest of Amsterdam.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 24, 2013

We came for our honeymoon (not your typical honeymoon) as we were on a budget. The staff when we arrived seemed like they just couldn't be bothered with another tourist couple. After we told them we were paying in cash on arrival the lady on the front desk decided to try and charge our card 708 euros. The stay was only meant to be £380!! When the card didn't work she then accepted the cash. This was the start of how the hotel meant to go on. The rooms are absolutely beautiful big bed very clean tea/coffee, nice lay out. We had made a note on booking that this was our honeymoon and had asked for champagne to be in the room on arrival (willing to pay obv) but nothing, not even a smile off the reception. After being here for a few days they took our card details and charged our room 300 euros just for asking if we could go upstairs for a meal. So I spent over 2 hours worth of phone calls to the bank at an international rate to be fair the staff were brilliant and I finally had someone who wanted to help and she faxed the bank for me to try and clear the matter up for us. So we went up to the restaurant for a meal on the day all our money had gone from the bank we had no choice as we had been left with nothing, so had to charge it to the room. The bill for 1 course 1 bottle of wine and 3 drinks.....142 euros. My husband complained today to the hotel manager who was lovely to him and understood the fact this had put a stress on our week, she sent up a bottle of wine and gave us a voucher for 2 free drinks at the bar...we came back down to our room and they had put some petals on the bed which was lovely. On another note....it is a crap journey into the city center takes about an hour total but your just with the locals and it felt like everyone was always staring at us on every train and bus as were out in the sticks they must not get many tourists here and I didn't feel safe coming home to late and getting the train and the 10 min walk back in the dark after a few drinks so we didn't, if your here to party here is not the place.Plus there is nothing about other than a kfc and a burger king which was okay for about 3 days, after that theres nothing about just a motorway that you have to cross to get to the fast food and a load of offices there is no shop about even to get a coke etc. if you make the mistake about walking the other side of the train station you will end up in the ghetto. If you want to see the fun side of Amsterdam get a hotel a in the center it is honestly honestly worth it even if the hotel standards are not as high as here.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2013

The hotel was very good but the people of the reception were not friendly. It seemed if they did not like their jobs.
The pillows on the room were terrible, they have to be replaced. The room was very nice and clean. The view was fantasic. The personell of the restaurant were very friendly.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thatcham, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 21, 2013

Just returned from my weekend away! Really had such a great time. The hotel was amazing, very clean and modern. The hotel staff were not that friendly but wasn't a huge problem! Bedrooms were a bit different to the norm but made it fun! The bar was great upstairs with nice tables and a good view. Would defiantly go back to Amsterdam! Only real problem was the location as it was a bit out of the main center of Amsterdam. We normally made use of the Metro which is fine but you have to get a taxi to the metro station which was the biggest inconvenience. But all in all was a great hotel and well worth the money!

Room Tip: Make use of the local metro station to get into Amsterdam Central which is called Bijlmer ArenA, its...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
4 of 5 stars Reviewed August 14, 2013

Very nice hotel ! Beautiful room great shower in het middle of the room, large comfortable bed ! Internet available ! Great view ! Close to the city close to ajax ! Breakfast was super. 1 disadvantage: you have to pay to park your car

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 13, 2013

Very modern funky hotel. Great concept and great views. I had the same problem as previous contributors with leaking shower door but a towel at the sliding door stopped that. Its a pity the coffee maker had two used bags still in it, this really put me off making coffee as i had no idea how long they had been there.

Now to put right differing views on distance from Amsterdam Centre. A fifteen minute walk up a completely straight road takes you to Holendrecht train station. From here it costs 4 euros and takes 21 minutes to Amsterdam central station. For me this is too far as my wife has knee problems so this should be remembered when planning a stay. It is nowhere near the city centre. Public transport is terrific though.

Hotel had a great rooftop smoking area and wide range of wines at the beautiful bar. Good all round budget hotel of which i would highly recommend but be aware of the distance away from the centre.

On settling my account the hotel had added 10 Euros for shuttle bus for two from hotel to Holendrect which we never used,??.

Lastly Amsterdam is so very expensive, take plenty money. eg. 9 euros a pint, 11 euros a meal etc.

I preferred our day trip to Rotterdam, well worth it.

Room Tip: High level rooms have terrific views
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fletcher Hotel Amsterdam

Address: Schepenbergweg 50, 1105 AT Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #162 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fletcher Hotel Amsterdam 4*
Official Description (provided by the hotel):
This futuristic shaped Fletcher hotel is located within a 2-minutes' drive from the A2 and A9 highways. It offers free Wi-Fi and modern rooms with a flat-screen TV. Train Station Bijlmer is 4 km away. Each room has a view over the direct surroundings and offers a work desk. The shower is in a glass cylinder column in the middle of the room. Fletcher hotel provides breakfast, lunch and dinner in its Skyrestaurant Pi restaurant which has a panoramic view over Amsterdam. Drinks can be enjoyed in the Skylounge Pi. Guests can make use of the fitness centre or relax on the terrace if permitted by weather. The 24-hour front desk offers service when needed. Amsterdam Schiphol International Airport, Amsterdam Arena and Amsterdam South Axis are all within a 10-minute drive away from Fletcher Hotel Amsterdam. The city centre is 15 minutes' drive away by car and the hotel offers a shuttle service to station Holendrecht at a surcharge. ... more   less 
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