I recently stayed at the Sir Albert with my wife for a long weekend. In light of the high price, I was expecting nothing short of excellent - yet this stay turned out to become a lesson that unfortunately price (and even reviews) are no guarantee for quality, at all!
Upon our arrival we had to wait for the service personell for what turned out to be half an hour. The person behind the reception, sitting there the whole time, seemed to be little bothered by our presence and made no attempt to help us out whatseover. Instead, she preferred talking to her Dutch friends. Next we did not get the room that we had booked (the "Sir Albert Suite"), but instead were moved into a much smaller room (the "Sir Boutique"). The room was rather small for the price category we had paid - but, whilst they charged us the appropriate rate after all - they did not make any attempt to put us on an equivalent room to our booking, nor explain to us the reason why our initially booked room was now not available.
The rest of the weekend was only lightened up by our trips through sunny Amsterdam. Service remained the main issue, the person at the reception continued to ignore us or was rude (also hardly spoke English! which was surprising given that the rest of the people we met in Amsterdam were very fluent).
Overall, I can only recommend not to choose the Sir Albert! There are plenty of nice "boutique" and bigger hotels.
- Official Description (provided by the hotel):
- Located in central Amsterdam, Sir Albert is a luxury boutique hotel embodying the modern aristocratic attitude. That means: living like the upper crust but having an approach that’s distinctly down to earth. In this luxury boutique hotel in Amsterdam you get: the finest design and boutique accommodation within walking distance of Amsterdam’s art-packed Museumplein and the vibrant Leidseplein, plus attentive, friendly and faultless service at all times.Sir Albert lives in De Pijp, the Quartier Latin of Amsterdam. Home to literati, artists, fashion designers, entrepreneurs and the city’s most famous market, the Albert Cuyp. De Pijp is also close to the Royal Concertgebouw, for lovers of classical music. And for lovers of shopping, you’re a leisurely stroll from Van Baerlestraat and the legendary P.C. Hooftstraat.Sample Sir Albert firsthand by staying in one of his 90 guest rooms and suites, all created by international award-winning designers BK Architecture. This makes Sir Albert a unique luxury boutique hotel in Amsterdam. ... more less
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