Great location - situation on one of the prettiest canals in Amsterdam. You can walk anywhere in central Amsterdam from here - so definitely five stars for location.
Lobby and bar - very cool, spacious, with a bar area and a seating area. Very comfortable chairs and sofas - again facing the canal with masses of light through floor to ceiling windows. Service excellent
Rooms - I think you either like them or hate them. No showers, a bit of a bummer if you like baths - which I do, the basin is in the room next to the bed which after the shock of the new had worn off - rather started to annoy me mainly because it was impossible to avoid water dripping all over the floor. And the location of the basin and the dressing table was just plain annoying. But the bed was comfortable.
The canal rooms are really the only ones worth getting - there is masses of natural light, a huge chair in which you can sip and watch the world go by. The mini bar is free apart from the booze which you have to pay for and there is a great coffee machine. More inter connectively than you could ever wish for.
Front desk and service - it's all very efficient, and slick. IPads to check you , done in an instant and without fuss.
There is no question it all works but somehow there is just a little something missing - I think it might be the personal touch -
If you don't care for that and you just want something that works well - then this is for you. I didn't not like it but there was something about the stay that didn't make me go wow gotta get back here. It's that elusive something that makes a really great hotel one that you want to come back to.
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