Hyatt left no stone unturned in transforming the building into a architectural gem and providing guests with luxurious spaces and amenities. Upon entering the hotel you can't help but look up at the vaulted ceilings and around at all the gorgeous details and woodwork. There was a small line when we arrived, but we were soon greeted by a gentleman with an iPad. It was a nice change of pace to be checked in sitting down in the lounge over coffee and water, not at a front desk. The staff continued to be very friendly and helpful throughout our stay.
We were in rooms 119 and 120, King rooms overlooking a courtyard behind the hotel. While not the coveted canal view, it was lovely and very quiet. I appreciated the ability to crack open the windows, allowing for fresh air rather than the typical stale, recirculated air found in most hotels. The room is very modern, which many may find off-putting. The decor is bold, the sink and vanity are in the middle of the room, and the shower walks right out into the room (which may be a bit odd for those sharing a room with those not used to seeing them in various stages of undress. However, the shower is nothing short of magical. It is large, especially for European standards, with incredible water pressure. I could have lived in the shower.
The rooms are packed with plenty of amenities; powerful hairdryer, iron with ironing board, robes, safe, slippers, shampoo, conditioner (very rare in European hotels!), cotton pads, and cotton swabs. The Nepresso coffee machine makes a delicious cup, however, took me a try or two to figure out how to operate it.
Wi-Fi : free, powerful, and can be used with multiple devices.
Location: In my previous trips to Amsterdam I stayed closer to the center of town on the Singel canal, and was concerned at increasing our travel time by moving our home base to the Prinsengracht canal. What a happy find the Prinsengracht was! The Andaz is on a quiet part of the canal, but central to everything. 15 minute walk to the train station, 15 minutes to the Heineken Experience, 10 minutes to the city center, 10 minutes (or less) to the museums, and only a 40 to 50 euro cab ride to the airport. It is a lovely part of town and I highly recommend spending time exploring the cafes and shops.
Why only a 4? One is for the price of the room. There are many equally matched hotels in the city with lower rates. Additionally, I am a long time Platinum/Diamond Hyatt member and the staff didn't acknowledge that status nor inform me of breakfast/snacks/coffee available. I am not sure if they were just for elite members, or open to the whole hotel, but another guest let me know about the lounge where we were able to congregate with other guests and enjoy a glass of wine in the evening, and coffee and pastries in the morning. One more thing of note, there is some art throughout the building, some a little creepy, some a tad salacious (it is Amsterdam after all!). If you are traveling with easily frightened children, or are sensitive to profanity/body image, you may want to stay at a different hotel.
I will definitely return to the Andaz Amsterdam Prinsengracht in the future, especially if using Hyatt points or finding a good deal.
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