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“Fashionable, fancy and well located.” 5 of 5 stars
Review of Andaz Amsterdam Prinsengracht

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Andaz Amsterdam Prinsengracht
5.0 of 5 Hotel   |   Prinsengracht 587, 1016 HT Amsterdam, The Netherlands (Jordaan)   |  
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Ranked #5 of 344 Hotels in Amsterdam
Panama City, Panama
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Fashionable, fancy and well located.”
5 of 5 stars Reviewed October 8, 2013

Great hotel from the Hyatt family. Nice concept.

First of all your are very close from the center. However, you are not in the middle of the red light district. Youll be a few blocks away from the crazy part of amsterdam.

Rooms are really sophisticated in style, you ll like them. They are average rooms but the design will make you feel that you are in a very trendy place.

Very nice staff, nice lounge area in the lobby.

They even have happy hours from 5-8pm for free.

recommended.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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650 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Lancashire
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 8, 2013

This is an absolutely gorgeous hotel, I can't wait to go back.
I travelled with a friend and we got a really good deal (About £400 each including flights for 3 nights).
The room décor is a bit strange but I liked it, the shower is a walk in style hidden behind two mirrored doors.
It's not far to walk from the main part of town.
Breakfast was lovely.
I can't wait to return.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 7, 2013

The entire hotel experience is delightful from reception to checkout. Staff is warm and experienced. Even the coffee and cookies are great. You'll feel very indulged. Beds are comfy. Rooms are quiet. The dressing area in the room takes a little getting used-to.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 6, 2013

Perfect location with excellent service. My husband and I very much enjoyed our stay here. We love the location and the service! Everything is within walking distance and very close to the tram. It's in a quieter part of the city center which made it very relaxing after a full day of touring. A few blocks from the Jordaan area which has very nice shops and great restaurants.

Service is outstanding! Everybody made sure we are comfortable and happy - whether it's direction, recommendation, carrying luggages, umbrellas, and 24-hour self-serve good coffee and tea! (RE: coffee and tea - much needed to quickly adjust to time zone and to carry on with a packed itinerary.)

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Little Rock, Arkansas
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 6, 2013

From the moment we walked into the hotel, the staff was attentive and extremely helpful. They cheerfully greet each guest as they walk in the front door and and willing to accommodate every request. From simple directions to points around Amsterdam, to helping us purchase tickets at the last minute for the Symphony. Each and every time with a cheerful smile.

The hotel is less than one year old and is located in an old Amsterdam library - the decor is filled with old books which serves the look tastefully. In the "library room", they server complimentary wine each afternoon which is a relaxing way to wind down after a full day of site seeing. Hard to believe this hotel is part of the Hyatt family because it is more like a luxury boutique hotel.

The location of the Andaz is perfect. Located right on the canal, from our room we were able to watch the boats and people mingle down the canal and sidewalk. Easy walking distance to excellent restaurants (a Michlein restaurant just down the street), shopping and the museums only a short 10 - 15 minute walk.

The rooms are a nice size, well decorated and clean. A nice walk in closet was large enough to keep our luggage out of the way. Wifi is fast and worked perfectly.

On the first evening we arrived, we met the general manager and his lovely family. His wife was kind enough to take the time and write down recommendations (restaurants, sites to see, etc.) without us asking and had the notes delivered to our room.

On the day we were to leave, i received notification that our flight had been canceled. I went down to the front desk (not really a desk, more like a very cool greeting station) and Manuel was more than helpful. He personally called the airline for me and assisted me in getting booked on another airline. Manuel was fantastic! In fact, the whole staff is fantastic - very helpful, not over bearing.

If you want a perfect place to stay while in Amsterdam, look no further and choose the Andaz.

Room Tip: If you want to splurge a little, pay extra for a canal view room.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 2, 2013

didnt realize when booking it was a Subsidiary of Hyatt, I was expecting a canal house, boutique hotel, it's quite large but , the amenities are top notch, the price is steep and no breakfast included, the staff was impeccable and helpful. The décor is funky and modern, and it has a nice lobby lounge, its in a nice area of town. We had a garden view, it was nice and quiet, canal view would have been preferable. Good wi-fi and coffee in the room, but no tub if that's a priority,

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 2, 2013

First off, the staff at checkin/out, restaurant and other areas were superb. Professional but not perfunctory in attitude, beautifully attired in enviably fashionable 'uniforms', and genuinely warm and receptive to all inquiries. The room was spacious for European standards, although not the biggest. The high ceiling and carefully appointed interiors made the space feel bigger than it is and the layout was well thought-out so as not to impede flow. The garden view room we had on the 3rd floor was quiet and looked down on a beautifully tended inner courtyard garden. Except for the inconsiderate guests next door who decided partying at 3 and 4am was perfectly acceptable two nights in a row, the stay was truly a tranquil and pleasant experience. The bed was very comfortable, except the lack of a flat sheet under the duvet made for a somewhat too warm sleep. The feather pillows were a little too soft as a single, but when doubled up it did the trick. The single-serve coffee maker, kettle, minibar with complimentary snacks, soft drinks and water were a welcome treat. There was a list of complimentary toiletries that can be had if needed, just call the desk. There was suppose to be a complimentary use of bikes as well, but we did not avail ourselves of it. The WiFi connection was at times a bit slow for my mini iPad, but worked fine for my hubby's iPad (go figure). Connections throughout the hotel were a bit spotty at times on the iPhone/iPad, but nothing too irritating that would've required assistance. The reception staff will take care of tickets for museums and attractions if requested, making it much easier to get past long queues. One more slight annoyance to note: there was no luggage rack in the room. I understand the unsightly luggage rack would have spoiled the aesthetics of the room, especially if the luggage was left open on the rack; but it would have came in handy when unpacking the cases initially.

Overall, we really enjoyed the decor/facilities of the hotel/room/restaurant, and the service was wonderful. The location of the hotel cannot be beat, and was within walking distance to most major tourist attractions. We would definitely try more Andaz properties in the future if they will match up to the stay we had in the Andaz, Amersterdam. Compared to our stay at the W Hotel Opera, Paris, supposedly a comparable hotel if not higher, Andaz rose far above in just about all aspects. Skip over to my W Opera Paris review to see the difference.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz Amsterdam Prinsengracht

Address: Prinsengracht 587, 1016 HT Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Jordaan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #5 of 344 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Andaz Amsterdam Prinsengracht 5*
Number of rooms: 122
Reservation Options:
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