First off, the staff at checkin/out, restaurant and other areas were superb. Professional but not perfunctory in attitude, beautifully attired in enviably fashionable 'uniforms', and genuinely warm and receptive to all inquiries. The room was spacious for European standards, although not the biggest. The high ceiling and carefully appointed interiors made the space feel bigger than it is and the layout was well thought-out so as not to impede flow. The garden view room we had on the 3rd floor was quiet and looked down on a beautifully tended inner courtyard garden. Except for the inconsiderate guests next door who decided partying at 3 and 4am was perfectly acceptable two nights in a row, the stay was truly a tranquil and pleasant experience. The bed was very comfortable, except the lack of a flat sheet under the duvet made for a somewhat too warm sleep. The feather pillows were a little too soft as a single, but when doubled up it did the trick. The single-serve coffee maker, kettle, minibar with complimentary snacks, soft drinks and water were a welcome treat. There was a list of complimentary toiletries that can be had if needed, just call the desk. There was suppose to be a complimentary use of bikes as well, but we did not avail ourselves of it. The WiFi connection was at times a bit slow for my mini iPad, but worked fine for my hubby's iPad (go figure). Connections throughout the hotel were a bit spotty at times on the iPhone/iPad, but nothing too irritating that would've required assistance. The reception staff will take care of tickets for museums and attractions if requested, making it much easier to get past long queues. One more slight annoyance to note: there was no luggage rack in the room. I understand the unsightly luggage rack would have spoiled the aesthetics of the room, especially if the luggage was left open on the rack; but it would have came in handy when unpacking the cases initially.
Overall, we really enjoyed the decor/facilities of the hotel/room/restaurant, and the service was wonderful. The location of the hotel cannot be beat, and was within walking distance to most major tourist attractions. We would definitely try more Andaz properties in the future if they will match up to the stay we had in the Andaz, Amersterdam. Compared to our stay at the W Hotel Opera, Paris, supposedly a comparable hotel if not higher, Andaz rose far above in just about all aspects. Skip over to my W Opera Paris review to see the difference.
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