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“Personal touch” 5 of 5 stars
Review of Andaz Amsterdam Prinsengracht

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Andaz Amsterdam Prinsengracht
5.0 of 5 Hotel   |   Prinsengracht 587, Amsterdam 1016 HT, The Netherlands (Jordaan)   |  
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Good Morning Sunshine
Ranked #13 of 340 hotels in Amsterdam
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
“Personal touch”
5 of 5 stars Reviewed April 29, 2013

Looking rather trendy from the outside, I had reservations that it was a party and cool hotel eg not set up for the business user. But I couldn't have been wrong, the hotel was great. The design of both the reception and bar area, and the rooms was outstanding. The staff provided a real one on one customer service and when a lot of us descended on them to check in and get Wi-Fi they couldn't have been more helpful.

Be prepared that the sink is in the room, and that the toilet and shower are behind doors. Nice touches like the free Wi-Fi, free soft drinks and snacks in the room & a range of books (plus BBC and ITV on the TV!), really made it a very pleasant stay.

I didn't eat there so cannot comment on it. But overall a great hotel, and would definitely recommend it.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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340 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
Prague
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 26, 2013 via mobile

The entire hotel is nicely designed, the rooms especially so. Lovely serene environment, plenty of space, very comfortable bed. All this comes at a price, and while I didn't have breakfast, colleagues who did said it was expensive. But some nice touches are free, such as wi fi and soft drinks in the mini bar. If this hotel is within your budget, it will not disappoint.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maryland
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 23, 2013

This is a very sleek hotel comprised of several connected row homes. The lobby has nice seating area and bar. There is a very nice buffet area on the back side of the lobby. We had a 5th floor canal view room, and it was fantastic. This is the first time we have stayed in one of these types of rooms where there is no separation between the bathroom and sleeping area. The design works, and makes the room feel more spacious. The bed was firm and had high quality linens. The rain shower was very nice, with upper end toiletries. Room was very silent; there's good insulation here.
Hotel location can't be beat, one block from the trams. Staff were very friendly and helpful.

Room Tip: The canal view rooms are a scream.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 22, 2013

Great position, lovely service - including a drink on arrival and drinks served in the library btwn 5-8pm. Its an arty hotel that is trying to attract this clientele. It used to be a public library so a bit of a book theme about the place too.
Room lovely,with interesting - and informative- wallpaper! Strange arrangement of the room though - shower was a bit of a cupboard and the wash basin is in the room. But fabulous canal views. Ipod dock, nespresso machine, free soft drinks and snacks in the mini bar.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2013

The atmosphere, the design, the location but most of all the superb staff makes staying at this hotel an excellent experience.
The friendly staff makes you feel at home immediately, without being pushy they are willing to help you with a smile. The quality of the room decoration is immaculate, the style is modern, intriguing and warm. Everything you could possibly need is at your disposal.
The breakfast is excellent as well as the sauna facilities.
I would not hesitate to stay in the Anduz Amsterdam when visiting Amsterdam.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 9, 2013

The hotel design, by Marcel Wanders, a trend-setting designer of international fame, is one of a kind and tells a story about Amsterdam’s history. The building that holds to hotel is that of the former public library of Amsterdam, which works magnificently in collaboration with the interior design. The reception area has massive "Alice in Wonderland" Bells chandeliers beyond of which you can gaze up into a constellation of glittery stars, a connection to the beyond and an ancient navigation system for travelers. You are greeted by supper efficient staff and offered a fresh coffee and biscuit to get you in the relaxing mood. A modern European restaurant which offers superb food is also available without stepping outside.

Rooms feature a seating area with flat-screen TV, a minibar with complimentary soft drinks and snacks and coffee/tea making facilities. The bathroom has a shower, toilet, bathrobe and free toiletries.

A must visit place!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
73 reviews 73 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 6, 2013

Stayed at the Andaz a couple of nights during my last visit to Amsterdam and love this hotel. Thre check front desk staff are really friendly and the bar is very hip and buzzing during happy hour which overlooks the canal. Restaurant is absolutely fabulous and definitely a must when you stay here. The elevator ride up the top floor is like entering alice wonderland and the rooms are very chic and comfortable. I've stayed at several Andaz around the world and this is one of my favorite for sure.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Andaz Amsterdam Prinsengracht

Address: Prinsengracht 587, Amsterdam 1016 HT, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Jordaan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 340 hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Andaz Amsterdam Prinsengracht 5*
Reservation Options:
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