We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The best service with new modern rooms converted from a former library” 5 of 5 stars
Review of Andaz Amsterdam Prinsengracht

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Andaz Amsterdam Prinsengracht to your Saves list
Andaz Amsterdam Prinsengracht
5.0 of 5 Hotel   |   Prinsengracht 587, 1016 HT Amsterdam, The Netherlands (Canal Ring (Grachtengordel))   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Advance Purchase 15% off
Ranked #7 of 356 Hotels in Amsterdam
Atlanta, Georgia
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“The best service with new modern rooms converted from a former library”
5 of 5 stars Reviewed January 6, 2013

In line with the Andaz branch of Hyatt, this location, which opened last Fall, is in step with breaking the mold of a "Hotel Stay". From the "deskless" hotel check in using I Pads, to the room designs (free standing vanity and sink in middle of room), and hotel decor.

The service from the staff was excellent always there to help but never in your face if you didn't need anything.

To be quite frank, I did find the video playing in the main lobby video bank a little odd ( a girl jumping on a bed in her undies, you can only see her from the shoulders down)

The breakfast at the restaurant was excellent but the "buffet" was way over priced for what you got. Ok yeah fresh bread, cheeses, fruits, and your choice of hot fresh to order plates is nice. but at almost $40 a person thats really pricey.

If you're looking for great service in a new modern chic vibe hotel. this is your place.
If you're looking for older hotel style service with "character" this is not your place.

  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

962 reviews from our community

Traveler rating
    768
    142
    27
    14
    11
See reviews for
107
477
54
127
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Campo Grande, MS
Level Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 5, 2013

What can I say about a perfect place? Everything works, the furniture and design is great, the bed is amazing... And the staff? Wow, you are so well treated, that is hard to get out the hotel! We wanted to do everything there! Breakfast, lunch, dinner! Mr. Manoel is from reception desk,he speaks 7 languages including Portuguese , so he was a special person for us. Mr. Craig from night was great too and the girls were amazing too! I needed some help from concierge, and they were great! This hotel must stay between top 10 of Amsterdam ! And the restaurant was amazing too!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 4, 2013

We arrived on New Years Eve to a WARM WELCOME from the wonderful Karen, Elise, Chris and team at the Andaz. They WOWed us with personalized and authentic guest service during our three day stay, from hotel orientation to dining suggestions, to our NYE DElicious surprise bedtime snack! I am a Hyatt Specialist selling many of their hotels and resorts throughout the world, however I was really IMPRESSED with the Andaz Amsterdam and will be sending them many of my clients.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 1, 2013

My wife & I were in Amsterdam for just 1 night, and chose this hotel based on other Tripadvisor reviews. We thoroughly enjoyed the experience from start to finish.
The style of the hotel is a contemporary 'Alice in Wonderland' theme which gives a great unique feel.
The staff were so friendly & helpful it made the stay such a pleasure.
Cannot recommend enough!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 24, 2012

Just had lunch at the Andaz. The worst ever. After waiting more then half an hour the Salmon was served. It must have been on the plait for the whole day already because it was dried out and without any taste. Even the water I ordered tasted like the bottle was already open for a week. The fries were cold and the salad was expired. I would absolute not recommend the restaurant. The hotel looks fine.

Stayed December 2012, traveled on business
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Head, South Carolina
Level Contributor
82 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 16, 2012 via mobile

From the minute you walk in until the goodbye complete with Dutch cookies and chocolate you know the staff wants to make your stay relaxing and enjoyable. The open concept room took some getting used to, with the sink next to the bed, but it really makes the room bigger. The location is great, we loved being so close to the shops of the '9 Streets'.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed December 15, 2012

Fantastic location? Super staff? Beautiful design? Yes to all. The new Andaz is right on the canal in a beautiful former public library. Starting at check in (check out the amazing atrium), the Andaz team were welcoming, friendly, and offered a very personal and easy check in experience.

Rooms are funky,but functional i.e. unlike some hotels I have stayed at, I could work out how to work the light switches! Mine had a lovely view over the garden. Bed very comfortable; shower great.

A few little things to bed down (breakfast service was well meaning but if anything the young staff seemed a little nervous). Actually that said, the colleague who I was travelling with redefines the phrase high maintenance when it comes to low fat this, low fat that!

Would I stay again? Definitely. Would I recommend? Absolutely.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Amsterdam hotels
Canal Ring (Grachtengordel)
The Toren
The Toren
#1 of 356 in Amsterdam
5.0 of 5 stars 1,827 reviews
Canal Ring (Grachtengordel)
Waldorf Astoria Amsterdam
Waldorf Astoria Amsterdam
#4 of 356 in Amsterdam
5.0 of 5 stars 457 reviews
Red Light District (De Wallen)
Sofitel Legend The Grand Amsterdam
Show Prices
Show Prices
Show Prices
Canal Ring (Grachtengordel)
Banks Mansion
Banks Mansion
#10 of 356 in Amsterdam
4.5 of 5 stars 1,799 reviews
Canal Ring (Grachtengordel)
Ambassade Hotel
Ambassade Hotel
#8 of 356 in Amsterdam
4.5 of 5 stars 945 reviews
Red Light District (De Wallen)
De L'Europe Amsterdam
De L'Europe Amsterdam
#16 of 356 in Amsterdam
4.5 of 5 stars 955 reviews
Show Prices
Show Prices
Show Prices

Been to Andaz Amsterdam Prinsengracht? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Andaz Amsterdam Prinsengracht

Address: Prinsengracht 587, 1016 HT Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Wheelchair access
Hotel Style:
Ranked #7 of 356 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Andaz Amsterdam Prinsengracht 5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Orbitz, Hotels.com, Odigeo, Priceline, Splendia, Hyatt Hotels Corporation, Agoda and Jetsetter so you can book your Andaz Amsterdam Prinsengracht reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Andaz Amsterdam Prinsengracht, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.