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“Absolutely amazing! The best,best!” 5 of 5 stars
Review of Andaz Amsterdam Prinsengracht

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Andaz Amsterdam Prinsengracht
5.0 of 5 Hotel   |   Prinsengracht 587, 1016 HT Amsterdam, The Netherlands (Jordaan)   |  
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Ranked #4 of 343 Hotels in Amsterdam
Campo Grande, MS
Top Contributor
78 reviews 78 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
“Absolutely amazing! The best,best!”
5 of 5 stars Reviewed January 5, 2013

What can I say about a perfect place? Everything works, the furniture and design is great, the bed is amazing... And the staff? Wow, you are so well treated, that is hard to get out the hotel! We wanted to do everything there! Breakfast, lunch, dinner! Mr. Manoel is from reception desk,he speaks 7 languages including Portuguese , so he was a special person for us. Mr. Craig from night was great too and the girls were amazing too! I needed some help from concierge, and they were great! This hotel must stay between top 10 of Amsterdam ! And the restaurant was amazing too!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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733 reviews from our community

Traveler rating
    587
    105
    22
    10
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See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 4, 2013

We arrived on New Years Eve to a WARM WELCOME from the wonderful Karen, Elise, Chris and team at the Andaz. They WOWed us with personalized and authentic guest service during our three day stay, from hotel orientation to dining suggestions, to our NYE DElicious surprise bedtime snack! I am a Hyatt Specialist selling many of their hotels and resorts throughout the world, however I was really IMPRESSED with the Andaz Amsterdam and will be sending them many of my clients.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 1, 2013

My wife & I were in Amsterdam for just 1 night, and chose this hotel based on other Tripadvisor reviews. We thoroughly enjoyed the experience from start to finish.
The style of the hotel is a contemporary 'Alice in Wonderland' theme which gives a great unique feel.
The staff were so friendly & helpful it made the stay such a pleasure.
Cannot recommend enough!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 24, 2012

Just had lunch at the Andaz. The worst ever. After waiting more then half an hour the Salmon was served. It must have been on the plait for the whole day already because it was dried out and without any taste. Even the water I ordered tasted like the bottle was already open for a week. The fries were cold and the salad was expired. I would absolute not recommend the restaurant. The hotel looks fine.

Stayed December 2012, traveled on business
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Head, South Carolina
Top Contributor
66 reviews 66 reviews
18 hotel reviews
Reviews in 38 cities Reviews in 38 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 16, 2012 via mobile

From the minute you walk in until the goodbye complete with Dutch cookies and chocolate you know the staff wants to make your stay relaxing and enjoyable. The open concept room took some getting used to, with the sink next to the bed, but it really makes the room bigger. The location is great, we loved being so close to the shops of the '9 Streets'.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed December 15, 2012

Fantastic location? Super staff? Beautiful design? Yes to all. The new Andaz is right on the canal in a beautiful former public library. Starting at check in (check out the amazing atrium), the Andaz team were welcoming, friendly, and offered a very personal and easy check in experience.

Rooms are funky,but functional i.e. unlike some hotels I have stayed at, I could work out how to work the light switches! Mine had a lovely view over the garden. Bed very comfortable; shower great.

A few little things to bed down (breakfast service was well meaning but if anything the young staff seemed a little nervous). Actually that said, the colleague who I was travelling with redefines the phrase high maintenance when it comes to low fat this, low fat that!

Would I stay again? Definitely. Would I recommend? Absolutely.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 9, 2012

I loved this hotel, it's very quirky with lots of attention to detail. We arrived fairly early on the Friday morning and were greeted with good coffee whilst they got our room ready. I loved the fact there was no reception desk which saved queuing and the check in experience was enjoyable for a change - it was completed via an iPad as we sat on comfy sofas.

The room was a good size and the bed was really comfortable, although the pillows were a bit too soft and the room a little too warm despite turning down the temperature. The location is also fantastic, we could walk to all the main attractions and the lovely nearby restaurants. I'd definitely return.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz Amsterdam Prinsengracht

Address: Prinsengracht 587, 1016 HT Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Jordaan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #4 of 343 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Andaz Amsterdam Prinsengracht 5*
Number of rooms: 122
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