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“Fantastic value for money” 5 of 5 stars
Review of Grand Hotel Downtown

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Grand Hotel Downtown
4.0 of 5 Hotel   |   1e Constantijn Huygenstraat 10A, 1054 BR Amsterdam, The Netherlands (Vondelpark)   |  
Hotel amenities
Ranked #87 of 345 Hotels in Amsterdam
Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Fantastic value for money”
5 of 5 stars Reviewed August 4, 2014

This 4 star hotel is fantastic value for money. The staff were incredibly helpful throughout our stay.

The rooms are small but clean, comfortable and beautifully decorated with everything we needed. The size of the room was just fine for us - I'm never sure who goes on holiday and wants to spend all their time in a hotel room!

The tram line stops nearby and there are an abundance of bars and restaurants closeby with the vondelpark and museumsplein not far away.

The other hotels i viewed in this price range did not look very nice at all!

We hope to be back in amsterdam in a few months and will be staying here again.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, September 2, 2014
Thank you for writing a review and you compliments to the staff. I have forwarded them and they were really happy to hear. If you consider to book a bigger room, I would like to recommend you a penthouse. These rooms are located on the sixth floor and have a private terrace as well. We would love to welcome you back!
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418 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Amsterdam, The Netherlands
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 2, 2014

Stayed here in 2013 several times for business. This hotel is well located for both leisure and business activities.

The rooms I stayed in (Penthouse rooms) were clean, nicely designed and had enough space. A bonus is the private rooftop terrace with nice views.

Room rates are very reasonable considering the good location (Museumplein, Leidseplein but also Sloterdijk Business Park / Schiphol are easy to reach with public transport).

Staff is friendly and welcoming. Overnight parking rates are reasonable for Amsterdam city center.

Would definitely recommend this hotel and would definitely return.

Room Tip: Would recommend a penthouse room for nice views and more space.
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, September 2, 2014
Thank you for your review. It is so nice to here you always have enjoyed your stay with us. We would love to welcome you back when visiting Amsterdam again!
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Exeter, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 31, 2014

Fabulous small contemporary hotel outside of the noisy centre but within easy walking distance of everything especially the museums and vondel park. The rooms are small but perfectly well equipped and ideal for a short break. The rooms were clean and the staff were polite and quick to help. The hotel has bikes which you can hire although we did not make use of this. The hotel offers breakfast but its quite expensive and there are plenty of places within five - ten min walk which offer a selection of different breakfast options which are much cheaper.

Lovely and quite and although we were on a ground floor we heard nothing and got a good nights sleep.

Perfect hotel to use as a base for exploring.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, August 2, 2014
Thank you for writing a review. We are happy to know you have had a great stay with us. We would love to welcome you back anytime soon!
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Holbaek, Denmark
Top Contributor
59 reviews 59 reviews
24 hotel reviews
Reviews in 46 cities Reviews in 46 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 31, 2014

This is a hotel that will suit the business traveller that needs 1 overnight stay. The rooms are exceptionally small - in fact so small that there are not even room enough to put a small suitcase on the floor anywhere. You can buy breakfast here, but apart from this there are no other typical hotel facilities.

All "standard" rooms are on the ground floor which renders the windows unusable. Curtains will have to drawn 24/7.

Hotel is newly build and therefore all furniture and decor is in nice condition. Bed was nice.

Parking is a problem. The hotel have just 10 spaces in the underground carpark, and if you didn't book a space before arriving, you are left on your own devices. The hotel cannot suggest any alternatives and street parking is impossible for non Amsterdam residents.

Room Tip: All rooms are small, but rooms no 101, 102 and 103 are smaller than the remaining rooms. RemeMber to...
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, August 2, 2014
Thank you for taking time to write a review and feedback. We really appreciate this as it helps us to keep on improving our services towards our guests.

All windows in rooms on the ground floor are blinded. We offer bigger rooms as well. We would like to recommend you the penthouses. These rooms are located on the sixth floor and have a private terrace as well.

We are sorry to hear our staff did not suggest any altenatives for the parking. We have discussed this with the entire staff.

Looking forward to welcome you back!
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Avignon
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2014

We stayed there for a few days, took a standard room and had a very good stay. Good location - it's not really in the city center but not too far either, you can go by walking or taking the tramway. Really clean and good service.
The only downside was the noise coming from the room next to us (ground floor).
I would recommend it!

Stayed March 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, August 2, 2014
Thank you for writing a review. Good to hear you have had a nice stay with us. We would love to welcome you back when visiting Amsterdam again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hellerup, Denmark
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2014

We stayed for two nights. Staff was friendly and all the time helpful. Rooms were really good aswell as the bathrooms and we would definitely come back again. And great with the private parking! Thank you so much!

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, July 24, 2014
Thank you for your amazing review! I have forwarded your compliments to the entire staff and they were really happy to hear. We would love to welcome you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 16, 2014

My Husband and I stayed at the Grand Hotel Downtown on business Sunday to Tuesday. We travel to Holland at least twice a year on business. The hotel is in a great location just 15 minutes walk away from the main Leidsplein and main attractions including the Vondelpark. There are lovely bars, restaurants and shops nearby and the nearest tram spot is about a 2 minute walk. There is a great restuarant next door (on the otherside of the courtyard) to the hotel with a superb menu, something for everyone, which is very reasonably priced. If you want fancy/expensive go for a short walk down the street opposite the hotel and there are some typical Dutch restaurants which are just divine.

We stayed in a Penthouse with roof top terrace. The room we found to be spacious and modern and the beds extremely comfortable. The roof top terrace was fantastic and great to sit out on a recliner with a glass of wine after travelling (there is a fridge in the room so you can buy bits and store them).

The downside to the room was the cleanliness. It had not been cleaned properly, the floor was white laminate and was very grubby, with bits of hair and stains on it. It was very clear it hadn't been hoovered and mopped in a while, in addition there was a large table in our room which was very dusty and clearly not been polished in ages. The headboard too had a thick layer of dust along it. These are basics in my opinion which should be sparkling for each guest on arrival. The cleaning team are clearly cutting corners or can't be bothered.

However the bedding was clean and the bathroom too but as mentioned in previous posts all of the bathroom towels including the bathrobes were like rags, holes in everyone and theres just no need for it. A big let down for a hotel thats supposed to have 4 stars.

I brought the cleanliness issues up very politely with Reception however despite Reception leaving a note to the cleaner we still came back to a dirty floor and dusty table top on both evenings. Which is a shame as it doesn't take much to get a mop and bucket out and a quick blitz round with a duster. That said I mark this hotel as average.

Would I stay again? Maybe on the provision the cleanliness issues were addressed and we were guaranteed a clean room.

Room Tip: Penthouse for space and terrace.
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, July 24, 2014
Thank you for taking time to write a review and feedback. We really appreciate this as it helps us to keep on improving our service towards our guests.

We are happy to read you liked your stay with us and liked your private terrace. We are sorry to hear this feedback about the cleanliness. I would like to inform you that we have discussed your feedback with the housekeeping and we will do our own check ups as well.

Looking forward to welcome you back and provide you a clean room!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Downtown

Address: 1e Constantijn Huygenstraat 10A, 1054 BR Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Amenities:
Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #87 of 345 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Downtown 4*
Number of rooms: 46
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