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“Not a tourist hotel” 3 of 5 stars
Review of Grand Hotel Downtown

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Grand Hotel Downtown
4.0 of 5 Hotel   |   1e Constantijn Huygenstraat 10A, 1054 BR Amsterdam, The Netherlands (Vondelpark)   |  
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Hotel amenities
Ranked #114 of 345 Hotels in Amsterdam
Holbaek, Denmark
Top Contributor
56 reviews 56 reviews
24 hotel reviews
Reviews in 43 cities Reviews in 43 cities
22 helpful votes 22 helpful votes
“Not a tourist hotel”
3 of 5 stars Reviewed July 31, 2014

This is a hotel that will suit the business traveller that needs 1 overnight stay. The rooms are exceptionally small - in fact so small that there are not even room enough to put a small suitcase on the floor anywhere. You can buy breakfast here, but apart from this there are no other typical hotel facilities.

All "standard" rooms are on the ground floor which renders the windows unusable. Curtains will have to drawn 24/7.

Hotel is newly build and therefore all furniture and decor is in nice condition. Bed was nice.

Parking is a problem. The hotel have just 10 spaces in the underground carpark, and if you didn't book a space before arriving, you are left on your own devices. The hotel cannot suggest any alternatives and street parking is impossible for non Amsterdam residents.

Room Tip: All rooms are small, but rooms no 101, 102 and 103 are smaller than the remaining rooms. RemeMber to...
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, August 2, 2014
Thank you for taking time to write a review and feedback. We really appreciate this as it helps us to keep on improving our services towards our guests.

All windows in rooms on the ground floor are blinded. We offer bigger rooms as well. We would like to recommend you the penthouses. These rooms are located on the sixth floor and have a private terrace as well.

We are sorry to hear our staff did not suggest any altenatives for the parking. We have discussed this with the entire staff.

Looking forward to welcome you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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340 reviews from our community

Traveler rating
    114
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    56
    14
    18
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Avignon
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2014

We stayed there for a few days, took a standard room and had a very good stay. Good location - it's not really in the city center but not too far either, you can go by walking or taking the tramway. Really clean and good service.
The only downside was the noise coming from the room next to us (ground floor).
I would recommend it!

Stayed March 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, August 2, 2014
Thank you for writing a review. Good to hear you have had a nice stay with us. We would love to welcome you back when visiting Amsterdam again!
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Hellerup, Denmark
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 16, 2014

We stayed for two nights. Staff was friendly and all the time helpful. Rooms were really good aswell as the bathrooms and we would definitely come back again. And great with the private parking! Thank you so much!

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, July 24, 2014
Thank you for your amazing review! I have forwarded your compliments to the entire staff and they were really happy to hear. We would love to welcome you back!
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Blackpool, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 16, 2014

My Husband and I stayed at the Grand Hotel Downtown on business Sunday to Tuesday. We travel to Holland at least twice a year on business. The hotel is in a great location just 15 minutes walk away from the main Leidsplein and main attractions including the Vondelpark. There are lovely bars, restaurants and shops nearby and the nearest tram spot is about a 2 minute walk. There is a great restuarant next door (on the otherside of the courtyard) to the hotel with a superb menu, something for everyone, which is very reasonably priced. If you want fancy/expensive go for a short walk down the street opposite the hotel and there are some typical Dutch restaurants which are just divine.

We stayed in a Penthouse with roof top terrace. The room we found to be spacious and modern and the beds extremely comfortable. The roof top terrace was fantastic and great to sit out on a recliner with a glass of wine after travelling (there is a fridge in the room so you can buy bits and store them).

The downside to the room was the cleanliness. It had not been cleaned properly, the floor was white laminate and was very grubby, with bits of hair and stains on it. It was very clear it hadn't been hoovered and mopped in a while, in addition there was a large table in our room which was very dusty and clearly not been polished in ages. The headboard too had a thick layer of dust along it. These are basics in my opinion which should be sparkling for each guest on arrival. The cleaning team are clearly cutting corners or can't be bothered.

However the bedding was clean and the bathroom too but as mentioned in previous posts all of the bathroom towels including the bathrobes were like rags, holes in everyone and theres just no need for it. A big let down for a hotel thats supposed to have 4 stars.

I brought the cleanliness issues up very politely with Reception however despite Reception leaving a note to the cleaner we still came back to a dirty floor and dusty table top on both evenings. Which is a shame as it doesn't take much to get a mop and bucket out and a quick blitz round with a duster. That said I mark this hotel as average.

Would I stay again? Maybe on the provision the cleanliness issues were addressed and we were guaranteed a clean room.

Room Tip: Penthouse for space and terrace.
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, July 24, 2014
Thank you for taking time to write a review and feedback. We really appreciate this as it helps us to keep on improving our service towards our guests.

We are happy to read you liked your stay with us and liked your private terrace. We are sorry to hear this feedback about the cleanliness. I would like to inform you that we have discussed your feedback with the housekeeping and we will do our own check ups as well.

Looking forward to welcome you back and provide you a clean room!
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Reykjavík, Gullbringusysla, Iceland
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 15, 2014

I stayed at the grand hotel down town for a weekend and I really enjoyed my stay. The hotel is located not right in the center of everything but not to far away either, the neighbourhood is super nice and has a lot of great places to eat and hang out at. I think this might be one of the nicest neighbourhoods to stay in in Amsterdam since it is not to crowded and also has like a really nice atmosphere, I really enjoyed walking around and sitting down at a nice cafe.
The rooms are also clean and comfortable, not that any time is needed spending there for other than sleeping. The service was very nice and helpful if we had any questions. I would definitely stay here again if ever back in Amsterdam!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, July 24, 2014
Thank you for this amazing review! Great to know you have had a great stay with us. We would love to welcome you back when visiting Amsterdam again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 14, 2014

Lovely hotel, great price and easy to get to from the airport. The staff were lovely as well. It is a 15 minute journey by tram to dam centraal, but the trams don't run all night so you may need to take a cab/taxi. Nice and quiet area but be careful not to walk past the hotel as there isn't a distinctive sign outside.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, July 24, 2014
Thank you for your review. We are happy to know you have had a great stay with us. We would love to welcome you back when visiting Amsterdam again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bad Homburg
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 24, 2014

The hotel is convienently located. 15min by foot and 5min by tram you can reach the city centre and the Museums Plein.

The rooms are clean. The service and customer care is outstanding.

There are bars, small restaurants and supermarkets close to the hotel.

The parking fee is with 25Eur/night a bit too expensive for my taste.

Room Tip: The rooms are all located on ground floor. So be sure you close the curtain ;-)
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, July 8, 2014
Thank you for taking time to write a review. We are happy to know you have had a great stay at Grand Hotel Downtown. Because the parkingspots we use are from the city of Amsterdam we have to charge €25.00 a night, but we will contact the city of Amsterdam to discuss this. We would love to welcome you back when visiting Amsterdam!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Downtown

Address: 1e Constantijn Huygenstraat 10A, 1054 BR Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Amenities:
Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #114 of 345 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel Downtown 4*
Number of rooms: 46
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