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“Nice Hotel just outside centre” 4 of 5 stars
Review of Grand Hotel Downtown

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Grand Hotel Downtown
4.0 of 5 Hotel   |   1e Constantijn Huygenstraat 10A, 1054 BR Amsterdam, The Netherlands (Vondelpark)   |  
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Hotel amenities
Ranked #116 of 345 Hotels in Amsterdam
Chelmsford, United Kingdom
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
“Nice Hotel just outside centre”
4 of 5 stars Reviewed March 29, 2014

Went to the Grand for a long weekend in February courtesy of my children. Nice clean hotel and very quiet. Rooms are not large and even the Penthouse which we had was not very big. the room was nicely decorated with a good sized bathroom. The penthouse looks out over the city centre and has a large balcony area used by 3 penthouse occupiers. There is no privacy from the other occupiers which is a shame. When we were there the hotel did not appear to be busy so it was lovely and quiet. The breakfast is expensive, we were offered it for 11 1/2 Euros each!! We found other places to have breakfast at a far more reasonable price.To get to the busier parts of Amsterdam you have to walk about 800 yards and get the No1 tram. They run every 7 minutes during the week. This tram basically takes you to the majority of shops / sightseeing you will want over a long weekend or you can walk, it is not really that far. There are a number of good restaurants nearby but because they tend to be small it is advisable to get their early. We went to the Thai nearby and Café Bosco over the road from the hotel and both were good value. Recommended if you do not want to be right in the centre

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, April 3, 2014
Thank you for writing a review and your feedback. We really appreciate this as it helps us to keep improving our service. I would like to inform you that the terraces is going to be separated. on the 15th of April there will be placed fences. This way our guests can enjoy the view privately.
The breakfast is €12,50 per person per day. We offer an open buffet breakfast and guests can eat whatever an how much they want.
We would love to welcome you back to our hotel when you wil visit Amsterdam again.
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342 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • English first
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English first
Copenhagen, Denmark
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 29, 2014 via mobile

This hotel is way too expensive for what it is. On the pictures it looks very nice, but when you get there, you realize that the quality of everything is just bad. The whole place is a bit messy and of bad taste - for example fake flowers and plants everywhere! In Holland!! Also I expect at this price level that there are things like shampoo and conditioner in the bathroom, but no - only a dispenser with what I assume is shower gel: a toxic green soap that does not smell very nice. Toilet paper is of the cheapest quality and the list goes on and on. The manager obviously has no sense of detail or knowledge about how to pamper guests. Sorry, but I was really disappointed.

  • Stayed March 2014
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, April 3, 2014
Thank you for writing this review. I am sorry to hear that we could not exceed your expactations. However the interior of the hotel is just a matter of taste. The pictures on the websites or the same as our hotel. Not all our rooms have amenities. If you book a room via internet you are able to see what rooms includes what. But if you would like to have shampoo or soap you are more then welcome to contact our front office and they will provide you the amenities. To make sure our guests are aware of that we communicated this in our guest directory which you can find on the cupboard next to the bed. We hope to welcome you back to our hotel in the future.
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Montreal
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 23, 2014 via mobile

A great example of Dutch space management. Small but ample and functional space, well appointed in simple but good taste. Comfortable bed and surroundings, with friendly and helpful staff. Well located, within a 7 minute walk from Leidsplein, and Amsterdam is your oyster from there.
This room, #110, does not have a TV. No big deal, but a strange detail, coming from North America. Free WiFi helps, if you have a device. Shower kept overflowing. Seems to be a common thread throughout the reviews. Upon inspection, its just the shower design that is poorly designed, with the drain not allowing enough waste water disposal and exterior lip of the ceramic not being high enough to stop the over flow. Go figure, we're in Holland...dykes and things.
Overall, a pleasant user experience that I feel comfortable recommending in Amsterdam.

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Inge M, Manager at Grand Hotel Downtown, responded to this review, March 24, 2014
Thank you for your feedback and recommendation. This is really appreciated. I would like to inform you that we have contacted a company that will check all the drains and pipes this week.
We would love to welcome you back!
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Redditch, United Kingdom
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 11, 2014

Decent hotel, was hard to find due to lack of signage. The building is shared with another hotel which seems to advertise there hotel a lot better. We had to look 2 or 3 times for the hotel once we had the location.

Would be much better if the hotel offered any type of gym/spa but cant have everything.

It's a little far out away from the hustle and bustle of the Amsterdam city centre but close enough so your only 5-7 stops from the centre. 10 mins on a tram and your there.

Within walking distance of the hotel is a few nice restaurants, bakeries which were perfect for fresh croissants for early morning breakfast. and a lovely park which was great on the hot sunny weekend.

I was on the top floor penthouse with a roof balcony which was perfect. Great Amsterdam views.

Would stay here again.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, March 12, 2014
Thank you for your feedback. We contacted a company a while ago and they designed advertisement for us to place above the entrance of the hotel to stand out. As soon as they actually placed it (which will be in a few weeks) you can find the pictures on our facebook.
We would love to welcome you back to our hotel.
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Kent, Uk
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 6, 2014

Early arrival at reception was greeted with a friendly welcome and we were in the room over 1 hour before schedule. Check in smooth. Room was clean, modern and spacious. Staff very helpful. Although laptop safe had been left locked and open by previous occupant, this was quickly rectified. Only one minor issue - duvet for double bed was not big enough - it barely reached the edges of the bed! Great stay.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, March 12, 2014
Thank you very much for your feedback and nice comments. We really appreciate this. Great to hear that we could provide you an extra smooth check-in buy providing the room earlier then the normal check-in time. I would likt to inform you that we have ordered new duvets for all our queen and kingsize beds to make sure it will match the correct bed and that it is big enough.
Looking forward to welcome you back in the future.
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London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 5, 2014 via mobile

Stayed here for 2 nights in the large pent house suit, main reason I booked was due to the roof terrace. Lovely views across the city and so nice to sit outside in the morning with a coffee. The room was very nice, I thought It may have a separate living room area but it doesn't. However it was a large room with lovely decor. Bathroom was nice however had odd holes in tiles? A short distance out of the center but only a short tram ride away. Overall lovely hotel and would book again

  • Stayed March 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, March 6, 2014
Thank you very much for writing this review and feedback. Great to hear that you enjoyed your stay in the penthouse and the view from the terrace. The odd wholes in the bathroom are for the bathtube. The bathtub will be placed in a few weeks and the wholes are preparation for to connect the bathtub in a few weeks.
We are looking forward to welcome you back when you will visit Amsterdam again.
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Reading, United Kingdom
Top Contributor
71 reviews 71 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 22, 2014

Stayed here for two nights in Amsterdam, and was very pleased with this hotel. The location is very good, about a 5min walk from the trams and walkable into the centre is under half an hour.
I was concerned that the room would be noisy as we were on the ground floor near to the restaurant but we weren't affected by this is the least.
The room was small but very clean and the bed very comfortable, it was a nice touch to have a chocolate on both our pillows upon arrival. The shower in our bathroom didn't have the best seal and so you had to be careful about long showers-put a towel down! On the upside the bathroom had lovely heated floors!
Would highly recommend this hotel

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inge M, Manager at Grand Hotel Downtown, responded to this review, February 25, 2014
Thank you for writing a review and recommendation. This is really appreciated. Great to hear that you enjoyed your stay. About the shower I would like to inform you that our maintenance department checked all the showers and changed the rubbers if neccessary.
Looking forward to welcome you back to the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Downtown

Address: 1e Constantijn Huygenstraat 10A, 1054 BR Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Vondelpark
Amenities:
Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #116 of 345 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel Downtown 4*
Number of rooms: 46
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