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“Excellent place to Stay in Amsterdam” 5 of 5 stars
Review of Frankendael Apartments

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Frankendael Apartments
4.0 of 5 Condominium   |   Middenweg 91-95, 1098 AG Amsterdam, The Netherlands   |  
Hotel amenities
Ranked #19 of 174 Specialty Lodging in Amsterdam
OLOT, Catalonia
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
“Excellent place to Stay in Amsterdam”
5 of 5 stars Reviewed April 15, 2014

If you visit Amsterdam and you wish to stay in a quiet neighborhood, this is a very good place. Close to a Park and some shops and pleasant restaurants. You can reach the city center in 5 minutes by tram and or in 5-10 minutes if you rent a bike. The owners are very kind. The apartment is very comfortable and has everything you may need, even a Nespresso coffee machine. Wifi is actually working very well, at least i our apartment nr. 2. The steep stairs make those apartments not suitable for handicaped people, or those with reduced mobility.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 reviews from our community

Traveler rating
    8
    2
    0
    0
    0
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6
Couples
0
Solo
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Business
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Worcester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2014

My friends and I have just returned from a fantastic weekend at the Frankendael Apartments in Amsterdam. The accommodation was excellent, plenty of room for up to 5 people and fully kitted out with everything you need. The owner was also fantastic, really kind and helpful. Our visit was for a special birthday celebration and the owner went out of his way to accommodate our request for some decorations and extra goodies on top of the prosecco already provided. The apartments are also ideally located for exploring Amsterdam with the tram stop right out side and a supermarket just a few doors away. We couldn't have been happier with our choice to stay at these apartments and would strongly recommend them to anyone visiting the city. We will definitely be back!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 16, 2013

We booked 4 nights at the Frankendael Apartments, but unfortunately only got to stay one night! The neighborhood is great. Very safe, easy access to the tram right into the city and train station, and lots of conveniences like a supermarket, nice cafe, and a terrific ice cream shop on the corner. There is also a nice park right across the street. I also enjoy being a little bit away from the center of the city, which gives one more of a feel for what everyday life is like in a city. The Frankendael Apartments are great for giving this sense of being a "local."

The hotel was actually very nice--our room was clean, modern, and nicely furnished. We were a party of five and there was plenty of room for all of us. The kitchen was well-equipped, and the air-conditioning worked great, too. The owners were very kind, and even had a bottle of prosecco waiting for us when we arrived in the room. For the money, Frankendael Apartments is a great value.

Anyway, we stayed one night, and the next morning received a visit from three men who were Amsterdam city inspectors. They said that they were doing a routine check of hotels in the neighborhood. We answered a lot of questions and they wanted copies of my passport, hotel bill, etc. It was all very strange, but of course being in a foreign country we complied and tried to be cooperative. So they left and we went about our day exploring the city.

When we returned to our hotel at around 9:00 p.m. that night, we were surprised to find that the key to the room did not work. We found the owners downstairs, and they (very apologetically) explained that the city officials had shut down the entire hotel and "evicted" all the occupants! They explained that the officials had found some very minor fire code violations, even though they had all the necessary permits, etc. The problems, they told us, were things like doors opening in instead of out, lack of a fire escape (the latter didn't seem so minor, but again, they said that they had all the permits, so someone must have signed off on it regardless), and other minor infractions. "Where's our stuff?," we asked. The owners explained that they had tried to call us (they had left a message, but we did not have service in Amsterdam) to ask us to vacate the apartment by 5:00 p.m, but that since they didn't hear from us, they moved all of our things so that they wouldn't be locked in the apartment and therefore inaccessible to us. Our belongings were neatly gathered into a room and kept together (and of course nothing was missing). Needless to say, the whole things was very bizarre, and somewhat surreal. We were still jet-lagged, so it added to the weirdness! Anyway, as I said, the owners were very kind and extremely apologetic about the whole thing--they were clearly embarrassed and sincerely sorry. They had arranged for another hotel (3 rooms for our entire party) nearby and even drove us there.

So, while the hotel was great, and we loved the room, we did not get to stay there for the entire time we had booked. Because this whole incident was (presumably) not the fault of the hotel, I rate it "very good" as opposed to "excellent." Also, I thought the owners handled it as best they could. If they get their inspections/permits in order, I'm sure it could be "excellent"! I'm not sure if the hotel is open for business again, I hope they are, but I would check on the status before I booked!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankendaelApartment, Owner at Frankendael Apartments, responded to this review, September 10, 2013
We would like to thank our guests for their understanding and cooperation during the week our Apartments had to close for a minor repair. It seemed that some smoke detectors were not placed on the right spot. That has been taken care of so now we are as safe as possible again.

We would also like to apologize for all discomfort that was caused during that week. Also on behalf of the City Inspectors who were just doing their job to keep Amsterdam safe.
We also want to thank our guests for the wonderful reviews they wrote about Frankendael Apartments. We can assure our guests and our future guests that we will maintain this level of excellence. We are open for business and we will prove that we’re still as excellent as mentioned in those reviews. So check for yourselves. See you in Amsterdam at Frankendael Apartments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Malling, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013

Lovely owner, our channel crossing delayed us by two hours, arriving very late at night, and he was very understanding.
Great location, beautiful park opposite, with supermarket and nice restaurants very close. Tram stop is right outside, and with children makes the visit much more interesting.
The apartments are impeccably clean, modern and well equipped. Interior decor is very calming, and makes the apartment very appealing.
Those stairs are very, very steep. The upper flats are not really suitable for the elderly.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Frankendael Apartments

Address: Middenweg 91-95, 1098 AG Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Hotel Style:
Ranked #19 of 174 Specialty Lodging in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Frankendael Apartments 4*
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