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“Don't stay here” 1 of 5 stars
Review of Hotel Ajax

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Hotel Ajax
2.0 of 5 Hotel   |   Rokin 104, 1012 KZ Amsterdam, The Netherlands   |  
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Hotel website
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #229 of 343 hotels in Amsterdam
Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Don't stay here”
1 of 5 stars Reviewed yesterday NEW

Basically the only thing good about this place is location. Tiny room so small that I had to move my suitcase everytime I wanted to use the bathroom or leave the room. Bathroom door wouldn't lock. Tv's but no remotes. Staff would not print our boarding passes even if we emailed them to them, we're told the manager doesn't like it. Spent 3 hours looking for a Internet cafe after being led in the wrong direction countless times by staff and finally got them printed. Never heard of a hotel making it so hard was such a hassle. Would never stay here again. Steep stairs no lifts I don't no how I'll get my suitcase down them yet..... No aircon extremely hot, power sockets couldn't get to because beds were in the way when we moved the beds they didn't work anyway. Windows wouldn't close and construction work going on outside our room very loudly.

Room Tip: Don't pick a room here there tiny and uncomfortable
See more room tips
  • Stayed July 2014, traveled with friends
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 people have reviewed this hotel

Traveler rating
    7
    14
    9
    4
    7
See reviews for
3
10
1
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
bristol
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Really good location - 5 min walk from dam square and can walk to everything else (cafés, bars, nightlife, red light district, canals etc) Was also able to walk from amsterdam central train station to the hotel which made getting to and from the airport cheap & easy. No air con in our room which wasn't ideal as the weather was hot but had a very clean room. Stairs are pretty steep but most places in amsterdam will be the same. Would definitely stay here again!!

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean and with all you need just to enjoy the city. The rooms are real small but if you are loking for a place with good shower and bed you will find it. Little noise in early evening but nothing that going to make your time unpleasure. Recommended.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjax, General Manager at Hotel Ajax, responded to this review, 1 week ago
Dear Fernando,

Thank you very much for your kind review. We enjoyed your stay as well.

We hope to welcome you back at our hotel soon.

With kind regards,
The Management of Hotel Ajax
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

The location was perfect, central to walk almost everywhere and a tram stop in front for farther excursions. The staff was very friendly and helpful. Breakfast was more than ample and good. The only draw back was the steps- and that is just a part of old Amsterdam. My two teenage daughters and I shared a triple room and it was clean and had enough room for us. We felt very safe in the location and the neighborhood. Good shopping and restaurants everywhere in immediate area. The price was good for Amsterdam, but compared to Germany and Italy- very high

Room Tip: Get the lowest floor possible
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  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjax, General Manager at Hotel Ajax, responded to this review, 2 weeks ago
Dear Debbi,

Thank you very much for your review. We were happy to have you as our guests.

We were happy to read your feedback. As you probably noticed our hotel is situated in a very old building. Over 400 years old even and the building is a monument. The stairs at our hotel are also that old and for Amsterdam not so steep and luckily without curves.

Please feel free to come back to our hotel when you visit Amsterdam.

With kind regards,
The management of Hotel Ajax
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Senior Contributor
42 reviews 42 reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is very nice near one of the canals. The staff is also friendly. The breakfast isn't exactly amazing but it's ok, there is choice from some things. There is no curfew, someone is always at the desk.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjax, General Manager at Hotel Ajax, responded to this review, 2 weeks ago
Dear Sir/Madam,

Thank you for reviewing our hotel.

We are happy that you enjoyed your stay with us and hope to see you back in the future.

With kind regards,
The management of Hotel Ajax
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location was good hotel is on the Main Street close the few attractions Amsterdam has. Room was clean. Breakfast was basic. It was difficult getting our luggage up the steep steps. Room was a good size and clean.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjax, General Manager at Hotel Ajax, responded to this review, 2 weeks ago
Dear Lindsay,

Thank you for your kind review. Our hotel is situated in the heart of Amsterdam. The hotel is situated in a 400 year old building. This is the charm of our hotel. Therefore the entrance is of a typical building in Amsterdam, with the typical stairs.

We are happy that you enjoyed your stay with us and hope to welcome you back at our hotel.

With kind regards,
The management of Hotel Ajax
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed June 9, 2014 via mobile

Stayed here for a long weekend,
excellent base location for exploring the city. Friendly, helpful staff. Rooms basic but with all you need. Fresh food at breakfast for a good start to the day. Overall great stay.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjax, General Manager at Hotel Ajax, responded to this review, June 11, 2014
Dear Lottie,

Thank you for your nice review. We are happy to hear that you enjoyed your stay at our hotel and liked our breakfast.

We hope to welcome you in the future back at our hotel.

With kind regards,
The Management of Hotel Ajax
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Ajax

Address: Rokin 104, 1012 KZ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Free Breakfast
Hotel Style:
Ranked #229 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Ajax 2*
Official Description (provided by the hotel):
The Ajax Hotel is a two star hotel in the city centre of Amsterdam. It is centrally located between all of the tourist attractions including the Van Gogh Museum, the Anne Frank House and a wealth of pubs and discos. This family-driven hotel overlooks the Amstel canal and is beautifully located in the city centre, just between the two most visited squares of Amsterdam: Rembrandtsquare and Damsquare. When you are visiting a congress in Amsterdam you can reach the exhibition centre Rai and other meetingcentres easily by car, walking and public transport. ... more   less 
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Also Known As:
Ajax Hotel Amsterdam

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