First off the hotel is in a great location. Close to amsterdam centraal and within walking distance of most things. To start with their is a tiny elevator that doesn't go to the top floor and only has room for one person. We were located on the 3rd floor and without warning had to climb 3 extremely steep staircases with 20kg suitcases. Beware that these stairs are not recommended for elderly people (which they do not tell you) and those who have bad legs and backs. We got to our room to find that it was incredibly small and squashed together you basically had to close one door to get into another. After looking around we found rubbish left in the cupboards that hadn't been cleaned up before we arrived. On the first night at 11pm when plugging a phone charger in, it caused a spark in the room and all the power went out in the whole hotel. The power was then fixed for the rest of the hotel but our room, after figuring out how to get ours back on, we tried plugging in the charger again (having been slightly re-assured that it shouldn't happen again) it did. Same scenario. We were then told there were no other rooms in the hotel for us to move in to, but after checking on the computer we were assured we would move to an upgraded room for the next 2 nights. (The rest of our stay). All & all this hotel is in a good location, with friendly staff. The main thing I would stress is the stairs, they are incredibly windy & steep. A big thank you to
Max for helping us out with the power situation and managing the whole issue very professionally. (Max made sure the power for the other guests was fixed ASAP).
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- Also Known As:
- Amsterdam City Hotel