I was searching for a hotel on booking.com and came across City Hotel. The name itself sounds dodgey but the photos on the website looks promising so we decided to book it.
I was disappointed as soon as we arrived. I chose the room that's supposed to be on the first floor and when we got there it was actually on the third! So we have to carry our luggages 3 flights up on a non elevator building. I am from NY so I am used to walk ups but the fact that they lied on their website that its on the first floor when it actually isn't is unforgivable! I made it a point to get a room on the first floor because I know how the buildings are in Amsterdam.
Next, when we got to the room - our bed sheets and pillows were not clean and arranged. It looked like someone was just there before us! I've never been to a hotel like this! I know it's not a five star hotel but its really disgusting to arrive in your room like that. I went back to the reception and told him the story and all he did was hand me fresh sheets so I can change it myself! Unbelievable!
On our last day they charged us for not checking out on time. I have never experienced this in any hotel!
I am very disappointed and unhappy customer and hopefully this review will help other people.
I do not recommend this hotel. You can get a better deal somewhere else for the price.
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- Also Known As:
- Amsterdam City Hotel