I was once told that if I couldn't say anything nice, then I shouldn't say anything at all, but I will try..Staff were friendly on arrival - plus point there. Our room (B13) billed as a Superior Double by the booking agent was, in my opinion, anything but... The double bed was in fact 2 singles held together by a double sheet, leaving a ridge down the middle and of course, moving further apart during the night.Here is something I never thought I would say about hotel beds in general - it was too soft! Yes, you heard me - too soft to the point where you were almost sinking making it a very uncomfortable night! I expect beds to be, on the whole, quite hard and consider myself lucky to get a softer mattress, but this was too far the other way on the scale.Some people like soft beds, but this was crazy! Two cleaning issues were put right immediately by an obviously overworked chambermaid, so well done to her. They have been renovating the place and you can see that they are doing so, but attention to detail is essential; one of the light fittings fell out when we tried to adjust it, and lino tiles that are coming away from the internal stairs: oh yes, those.. it is totally suicidal to try to go to the bathroom in the middle of the night as it is at the top of 3 steps and in the dark you face the real possibility of falling down them and doing serious damage to yourself!! So you have to switch a light on (or take a torch) and, inevitably, waking your partner too. Next grumble: to make this a double room, one side of the bed is crammed right up against the outside wall making it impossible to get into bed, so no bed-side table for your glasses, water, etc. You have two options for getting into bed - 1: make sure you are the 1st one in (but you still have to clamber over the aforementioned gap between mattresses) or 2: clamber up from the end of the bed, do a 3 point turn and get under the duvet. At almost 60 (yes, I will admit that) and with 'dodgy' knees I am not impressed with this.There were spots of paint missing on the wall the other side due, I am sure , to people trying to get into bed, as the space between bed and wall was very very narrow, too. Nearly done... The only source of fresh air was a door that led to the outside (a concrete yard with a high wall, yep that was our 'view' of Amsterdam) it is not the most secure way to get some air. I read one view recently that mentioned having a window they could open - lucky them... Yes, I am aware that we could have asked to be moved, but it was only one night and it was very busy. Other plusses I have thought of: it is only a 10 minute stroll to the station and breakfast was okay in a very nice, bright room where you could overlook the water. Oh yes - another plus: it was the nicest bathroom we have had since we first started visiting Amsterdam!!
In my opinion they could have made better use of the room by making it a large single room so at least you can get into bed in one simple move, not clambering into bed like a 6 year old! I am sure that there must be nicer rooms, but just not B13...
Apologies for such a negative review - I always try to give a balanced insight, but this time with a cost of 100Euros for the night for 2 including city tax, it was impossible to do so.
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