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City Hotel Amsterdam: Traveler Reviews


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Traveler Reviews

53% Recommend
3.0 of 5 stars 36 reviews
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dont panic about bad reviews

City Hotel Amsterdam

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3 of 5 stars
gildizzle 3 contributions
Leeds, England
Apr 10, 2008 | Trip type: Friends getaway

I have just returned from a four day stay in the Dam, ten of us (mainly students) went for a friend's birthday.

Obviously we were looking for quite cheap accomodation, so we decided on City Hotel Amsterdam, as it could fit us all in, and was cheap considering its location.

i always check trip advisor whenever i have a trip booked, and so we were surprised (but largely amused) to hear our hotel was hated by many visitors, and some of the horror stories were terrible! i felt apprehensive about our stay, we didn't care too much, we only needed a place to crash, but still, it makes you panic that you're about to stay in a filth-ridden faulty towers.

I have to say, having been, most of the negative reviews seem a bit exaggerated....City Hotel Amsterdam managed to exceed our expectations and gave us 3 nights of secure, comfortable accomodation with friendly staff and a fantastic location.

Its fair to say that the decor isn't modern, but it isn't falling to pieces or anything, and its also kept very clean. We'd booked 4 rooms - a quad, 2 doubles and a twin. The quad was fantastic, i expected the room to be tiny and cramped - but it was a brillaint size, with four single beds, a small ensuite and lots of floor space. The twin room was also surprisingly big, and even had some kind of jacuzzi-bath get up! (we never tried, but i think at least 4 people would have fit in ha ha).

The doubles were slightly different. The room me and my boyfriend stayed in was lovely, good size, nice bathroom - but my two other friends stayed in the box room that previous reviews have talked about. Yes the room was small, but not ridiculously small - there was still room for a decent ensuite, closet space and a desk. my friends were perfectly happy, and overall all the rooms were clean when we arrived, were cleaned daily and the towels changed. the only thing i'd say was missing from the rooms was perhaps a safe facility - we hid our money but i wasn't comfortable without somewhere secure to keep things. On the last day i noticed one of my perfumes was missing - luckily it wasn't an expensive one, but it was nowhere to be found in the room or either of our cases when we returned home and so now we feel it may have been taken.

i only made it to breakfast once, but again this was good value for money - simple (eggs, bread, ham, cheese, tea/coffee and orange juice) but fine as a quick bite to eat before you start your day.

the staff were also great - very friendly, spoke great english, and were happy to help whenever we needed anything. we left our keys behind whenever we went out to avoid losing them - and whenever we returned, even at 3am, there was always someone waiting at reception to let us in and return the keys. we used to luggage store on both the day we arrvied and on our last day, and again staff were very willing to help out.

the location of the hotel is also good, 10 minutes walk from the centre, damrak and the rld, 5 mins to the train station, but also on a quiet street for undisturbed sleep.

all we needed from our accomodation was a place to sleep, shower and get changed in. you're in amsterdam - why would you stay in your hotel!? so for our needs, the hotel was great - cheap, clean, friendly staff and breakfast included. if you're looking for a romantic getaway, obviously you'd want to focus more on the accomodation - but for a stag night, or birthday trip like ours, city hotel amsterdam is great. cheep and cheerful!! we all came back from our trip perfectly happy with the hotel, and i would definately reccomended.

p.s. the stairs of death live up to their reputation!!! they're so steep its actually hilarious. but you'll soon learn that a lot of dutch stairs are exactly the same!!!

  • Liked — cheep and cheerful, clean, friendly staff and great location
  • Disliked — no safe facilities.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 18-24
  • Member since April 10, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $136 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Don't worry about the bad reviews!

City Hotel Amsterdam

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4 of 5 stars
Gutterheart 16 contributions
Durham, United Kingdom
Nov 4, 2007 | Trip type: Couples
2/2 found this review helpful

After booking the hotel we read the reviews on tripadvisor - usually our hotel Bible BEFORE we book! I must admit we were worried. However, we were pleasantly surprised when we got there. The staff were very helpful and spoke good English. Rooms were basic but clean - I'm not sure what people expect from a 2star hotel, but if you want the Ritz then pay Ritz prices! Breakfast was Dutch - bread, eggs, ham, cheese. Location about 5 minutes walk from Centraal station and the same to the RLD - perfect for seeing the sights. Not a 5star AI but a great place to crash if you just want a bed, shower and breakfast. We're going back very soon!

  • Liked — location
  • Disliked — very VERY steep stairs
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay October 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since July 11, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $136 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Cheap and Cheerful on Prins Hendrikkade

City Hotel Amsterdam

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3 of 5 stars
butch_wade 7 contributions
Nottingham UK
Jun 8, 2007 | Trip type: Friends getaway

Stayed for 2 nights in a triple room, with two mates. A fourth member of the party had his own room.

We had to ascend the staircase of death to get to the room. Dutch staircases are not for the faint hearted or clumsy!
3 floors later, we arrived at door 11A.
When we opened the door, we were confronted with more stairs!
This led through a hatch into the roof of the building, where our 3 single beds were waiting.
Unlike earlier reviews, the room, sheets and towels were clean.
The only problem was the heat on the first afternoon.

Some thoughtful previous occupants had left us a gift of two pork pies in the fridge, and some chocolate based snacks were found in a cupboard.

The breakfast was ok, no problems there.
n.b. I'm NOT refferring to the previously mentioned pork pies, we decided to give those a miss!

The reception staff were reasonably friendly and helpful, offering to change our reservations, as one of our party had not been able to join us.

The hotel is a budget hotel, and on that basis, we couldn't find anything to complain about, cheap and cheerful really does apply to this place.

It's convenient for Centraal Station, and only a few minutes walk to the bars of the RLD.

I would never ever dream of staying here with my wife, but for a blokes weekend away, it was ideal, and I'm sure that we will consider it for our next 'jolly boys outing' to the Dam.

  • Liked — Location and value for mooney
  • Disliked — Our loft room was a potential death trap, due to lack of fire escape facilities. All those stairs!
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay June 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since January 27, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $136 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Certainly different

City Hotel Amsterdam

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2 of 5 stars
Ramster65 10 contributions
Derbyshire
Jun 4, 2007 | Trip type: Friends getaway
2/2 found this review helpful

We were four blokes on a weekender, not looking for anything great just clean and comfortable.
On entering reception, my first impression was that the hotel was in need of a little TLC but nothing major. This obviously wasn't a multi-national chain hotel.
I shared a triple with two others while our fourth member had a double to himself. We were on the third floor, so up we went. No surprises with the first flight but flights two and three were the steepest stairs I have ever seen. They also curled around a corner and had very shallow steps which made coming down quite interesting. When we finally made the third floor our key didn't fit room 11 but there was a door marked 11A so we tried that. On opening the door we were greeted with another flight of stairs to what amounted to a loft conversion. Climbing this short staircase brought us up through a hatch into a loft which was as hot as hell.
What we had was the strangest, most old fashioned and basic room I had ever paid to stay in and to be honest I wasn't very impressed. However the beds were comfortable and the sheets were clean, though mine did have old stains which hadn't washed out properly.
The cross beams were a little low and were about as high as the bridge of my nose (though I am 6ft4) and the bathroom door was even lower, about shoulder high. Night time trips to the toilet were challenging and could be made slightly more so by not closing the hatch to the stairs.
Had I known what it was like before I went I wouldn't have gone but actually it grew on me and the climb became something of a joke between us. It is worth bearing in mind however that if there had been a fire, there is no alternative exit from the loft.
Breakfast was the usual cheese, ham, fruit juice etc. and reasonable really.

  • Liked — Location and talking points
  • Disliked — Low beams, lack of fire exit, a bit grubby
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay June 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Friends
  • Age group 35-49
  • Member since June 04, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $136 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Worse Place on Earth

City Hotel Amsterdam

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1 of 5 stars
hols-7 1 contribution
uk
Jan 13, 2007 | Trip type: Friends getaway
7/7 found this review helpful

DO NOT STAY AT THIS HOTEL ! Booked the City Hotel 130 Prins Hendrikkade Amsterdam for 4 nights for 2 couples and 1 single starting 6.01.07. Arrived approx 11.00am requested we return after 1pm as our rooms were not ready ( which is fair enough ) and asked us for full payment for all 3 rooms which we did. Hotel and rooms had looked pretty good on web site and also reviews weren't too bad. When we returned and saw our rooms they were the most filthy, smelly, appalling rooms in a hotel we had ever seen !!!!!!!!!! walls, bedding, carpets, curtains and everything else was absolutely STINKING.
When I pulled back the bed cover in my room the blankets were covered in stains. I complained at reception and was given another room on the 3rd floor. This again was no better and this time when I pulled back the bed covers there were BLOOD STAINS on the SHEETS. The hotel was so dirty we did not want to stay and asked for our money back as all the rooms were terrible. We were refused a refund and so an hour long argument ensued. Eventually we cut our losses and ended up paying for 1night per 3 rooms which was 255 euros and we hadn't even unpacked. We found a brilliant 3 star hotel in the centre called the Best Western Eden Hotel which was excellent and in fact cheaper. DO NOT STAY AT THIS HOTEL

  • Liked — nothing
  • Disliked — everything
  • Tips/Secrets: — please don't book and stay at this hotel
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay January 2007
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 35-49
  • Member since January 13, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $136 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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City Hotel Amsterdam Address

Prins Hendrikkade 130, Amsterdam 1011 AP, The Netherlands