We stayed in this hotel for 3 nights over the Bank Holiday. We found the all staff members to be absolutely polite, friendly, helpful and informative.
The Good - THUMBS UP!!
The hotel is 15mins from the airport.
We got into our room early.
The room was an adequate size - fresh, clean and tidy - the usual Holiday Inn style!!!
The shower room was spotless with an ample supply of clean towels.
The shower cubicle was roomy with a great power shower.
Breakfast was adequate for me.
Location of hotel was great, very very quiet in a residential area....very clean and we felt safe even when out at night.
The 5 Tram was so close to the hotel and within 20mins you're in the middle of Dam Square. The 72 hour travel card was great and very economical.
The 'not so good' - THUMBS DOWN!!
We booked a double bed and got twin beds.
The beds are extremely soft and uncomfortable - i am not exaggerating here!!! After walking all day and taking a shower you just want to rest your body on a firm supportive bed.
Not enough TV stations. I am not asking for 50 stations but with only BBC1, BBC2 a couple of music stations and 1 movie station (True Movies from the 80's) - need a couple of current stations.
My husband would like to have had a hot breakfast with fried/scrambled eggs and beans.
All in all this hotel was great.