The staff are really friendly and helpful. The place is spotlessly clean and the rooms have everything you could want. There is a good choice for breakfast and it is served until 10.30. Good parking at reasonable rates. Tram number 5 takes you into the centre of Amsterdam in 15 minutes. Buy a ticket from reception, 7.50 euro for 24 hours or 12 euro for 48 hours. There is a good supermarket nearby and a wines and spirits shop at reasonable prices. All in all a great place to stay, would definitely return and would recommend this hotel to anyone.