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“Nice hotel” 4 of 5 stars
Review of Holiday Inn Express Amsterdam - South

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Holiday Inn Express Amsterdam - South
3.0 of 5 Hotel   |   Zwaansvliet 20, Amsterdam 1081AP, The Netherlands   |  
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Ranked #28 of 340 hotels in Amsterdam
EASTBOURNE
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Nice hotel”
4 of 5 stars Reviewed December 14, 2012

We have just come back from a mini trip around Europe, which involved a stay in the Holiday Inn Express in Amsterdam.

On arrival at the airport we got a taxi to the hotel, which cost 35 Euros, however we went to the wrong Holiday Inn, which wasn't a great start! we then proceeded to the correct hotel, with another 15 Euros down, including tip.

The hotel from the outside looks ok, and is what it is. When we entered we were greeted by a very friendly girl on the reception, who explained to us how we get to the City Centre, and also answered some other questions for us, in a friendly, can do manner. (for info purposes - hotel is around 20 mins from Dam Square, by way of Tram, the number 5. The Tram stop is only 5 mins away, and you can purchase an all day travel card from the desk for 7.50 Euros)

The room was spacious and included free Wifi, and a good sized bathroom, with the usual shower gel etc included. The actual shower was lovely, with a large shower head and powerful jet which helped warm us up after the freezing temperatures outside. As the hotel is located, within id best describe as a business/residential area, the view wasn't anything of note, but we didn't choose the room because of the view.

As I eluded to above, the hotel is a little was outside of the City Centre, which initially we weren't too bothered about, however as time went on this did frustrate us a little. Even though the Tram ride is only 20 minutes or so, the rain and snow made this feel longer, and on occasions made us not want to bother. Of course, this isn't the hotels fault, and in hindsight, for the future we will need to balance our need for cost effectiveness against location.

My job is closely linked to ensuring the customers we serve are happy to recommend us to their friends and family members, because I feel only then can a business truly grow. Therefore the service I expect to receive is always very high, and therefore the staff at this hotel, and the management should be congratulated accordingly. Let me explain...On the day we were flying to Geneva, Amsterdam had a few inches of snow, and when we went to reception in the morning to check on our flight (the reception had a flight board - excellent idea), we were very worried about the repercussions of the flight being cancelled, in fact 80% of the flights from Amsterdam had been cancelled already.

The receptionist put our minds at ease and said that she would allow us to stay in our room until 3pm, with no extra charge. She also added that she did not want us to be out in the cold. This allowed us to know specifically, by that time when and if our flight was/would be leaving. She also said she would leave our room open for that night, just in case the worst was to happen. Thankfully our flight was only delayed by an hour and we had no problems getting to Geneva. I know of many hotels, which would not have taken this course of action, and therefore id like to thank the receptionist for her help.

I am therefore happy to recommend this hotel to a friend or family member. The only reason i didn't give a 5 was because of the location, and because we could not purchase hot food (outside of breakfast), or buy alcohol before 7pm.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Heerlen, The Netherlands
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 12, 2012

In a peaceful living area way south in the direction of Schiphol, is this nice and new hotel. The personell are very friendly, the rooms are more than basic. Clean, new good wifi, good beds, nice bathroom. Breakfast is very basic, but who needs more should get the perfect public transport connection, just 80 meter away. And your car is parked all day in front of the entrance for 9 euro.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSAM, General Manager at Holiday Inn Express Amsterdam - South, responded to this review, December 15, 2012
Dear Guest,

Thank you very much for your time to write your positive review regarding your stay at Holiday Inn Express Amsterdam -South! We are pleased that you enjoy your stay. We will pass on your positive comment to our team and hope to welcome you again in our hotel.

Sincerely,

Linda de Jong
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 11, 2012

I stayed here while spending a weekend in Amsterdam while on a European business trip. I choose the HIE because of the lower rate that was offered versus other properties located closer to the city center. The rooms were simple, but very clean and the staff was very helpful with luggage storage, directions, etc. While the location is in a quieter area of Amsterdam, there is a street car just outside the front door, which will have you in the city center within 15-20 minutes, or you can stop at the Zuid train station and be at the airport in one stop.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 10, 2012

Excellent and very friendly service from the extremely helpful staff in this new Hotel. (Opened June 2012). I stayed for a week in late November/December. Very quiet area, and rooms and corridors seem well soundproofed, so I was undisturbed at night. Everything is clean and sparkling, there was a modest but good breakfast selection (some may not like the pre-packaged element for cheeses and cold meats, but it means they are fresh) and there were breads and croissants as well as fruit, hard boiled eggs, yoghurt and cereals. I'm a tea man, but I'm told the machine-produced coffee was good. The machine actually broke down one morning, and so we used the alternative one at the modest hotel bar. The engineer was attending to the breakdown and had his laptop plugged in to it - no coffee without a computer it seems!

A number of guests took advantage of the Kosher breakfasts on offer too - useful if that is important to you.

My room had flat screen TV with various satellite & radio channels and the free Wi-Fi performed excellently for me. The rooms are also equipped with a kettle plus teabags, instant coffee and milk powder - terribly British really but a very welcome departure for a continental hotel - it saved me taking my travel kettle with me! If you want to get some food or drinks for yourself, the local Jumbo Supermarket (open until 22.00 weeknights) is just round the corner, and there are a number of small shops in the parade near it, as well as some market type stalls open in the daytimes with chocolates, cheeses and flowers.

Short of the trams and metro actually running through hotel reception, you could hardly be nearer to public transport - about 90 seconds to walk to the stop! (Van Boshuizenstaat - Metro 51 and tram Line 5 both direct from Centraal Station. From Schipol DONT go to Centraal though - there are 4 trains per hour at least to Amsterdam Zuid, then its just three stops on Metro 51 (direction Amstelveen). (There are lifts at Zuid for changing platforms). This way, Schipol Plaza to the Hotel in 30 minutes is entirely possible. Hotel to Dam Square is about 25 minutes on the tram Number 5, which runs every 10 minutes or so.

When arriving by tram or Metro, be at the back (Amsterdam City or North) end of the cars. Exit, turn right, walk to the end of the platform (back in the direction youve just come from), go down the very few steps, turn left, cross the road (and mind the cycle lane) and the Hotel is on the right hand side of the road about 150m in front of you. I only put this in because more than once I heard the staff on the telephone giving directions to people on their mobiles who had got off the tram but couldnt find the hotel!

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSAM, General Manager at Holiday Inn Express Amsterdam - South, responded to this review, December 11, 2012
Dear Guest,

Thank you so much for your friendly comments! I have passed them to my team as well.

I am looking forward meeting you upon your next arrival.

Once again, my sincere appreciation about your nice review.

Yours sincerely,

Linda de Jong
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Top Contributor
81 reviews 81 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 7, 2012 via mobile

Not been to a Holiday Inn for a couple of years, I was pleasantly surprised with this one, a short ride from Amsterdam Centraale station, faster way to reach is the train 51 or street tram No.5 which snakes along a different route, hotel is situated in a residential area and the airport is 15 mins by taxi, hotel staff was courteous, and bike for rent FOC for an hour, we rode to the amsterdam forest just a 10mins ride away, breakfast was simple, very good coffee machine, sealed ham, cheeses which was very hygienic and front desk even extended to us 5pm check out with no charge, our flight was at 9pm
for a relaxing and stay choose this hotel no regrets will definitely stay here again if I come amsterdam again

  • Stayed December 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Split
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 5, 2012

Location of hotel is very good just 10-15 km from Sciphool so taxi is not expensive. Infront of hotel is tram station which goes directly to city centar for less than 3€. Hotel is very cosy, clean, tidy and personel are very helpfull. Hotel is new (or renovated) so everything is great: bed, bathroom... Breakfast is great too, there was plenty of choice.

So, overall impression is: Excelent!!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSAM, General Manager at Holiday Inn Express Amsterdam - South, responded to this review, December 9, 2012
Dear Guest,

Thank you very much for your stay! We are very delighted with your valuable comments and your nice photo's. We appreciate your effort in uploading your pictures.

We are looking forward welcoming you back in the near future. Please contact us via info.amsam@hiex.nl to get the best available rates.

Yours sincerely,

Linda de Jong
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Twickenham
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 4, 2012

I stayed for 4 nights with my partner who was attending a conference the V University just up the road so this was a very convenient location for her and also afforded very easy access to the main city via the number 51 Metro or number 5 tram, (both stops a 3 minute walk away in a well-lit straight line and take about 20 minutes to the city sites). The only issue about the location is that there isn't anywhere to eat in the evenings- there are two restaurants nearby although they close at 10pm and we just about managed to get some snacks in the local Jumbo supermarket which also closed at 10pm, (this was obviously only an issue on the night we arrived as we ate in the city on the other nights). The hotel is very modern and clean and the staff were all really friendly and helpful. Our room was really nice and quiet with tea, coffee, TV and a great shower room although the bed was a little uncomfortable, (a double bed that slightly sloped into the middle) although I admit I'm a little fussy about beds and in fairness I never mentioned it to the hotel. The breakfast was excellent - orange, apple and grapefruit juices, cereals, yoghurts, rolls, toast, meats, cheeses, eggs, pastries and fruit, (you can tell I like my food!) and appeared to be served between 7am and midday. The wi-fi was free and fast and easy to access, (you only had to tick to agree the t & cs every day rather than enter any passwords etc). Overall I would definitely recommend this hotel to anyone who needs to be in the area or to anyone there for a city-break who can get a deal where hotel + travelcard is similar or less expensive than getting a location in the city centre, (a 4-day travelcard is Euro 20.50).

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Amsterdam - South

Address: Zwaansvliet 20, Amsterdam 1081AP, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #28 of 340 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Amsterdam - South 3*
Official Description (provided by the hotel):
Spring is upon us and so is the new Holiday Inn Express Amsterdam – SouthThe new Holiday Inn Express Amsterdam – South is ideally located near the financial district of Amsterdam, the South Axis. When using tram or bus which stops in front of the hotel, guests are in close reach of all main financial institutes, the VU Medical Center and the RAI Congress Center (all at 5-10 minutes door-to-door travel). The sound proof, well-furnished and spacious rooms offer modern equipment like LCD TVs with satellite, free Wi-Fi, coffee/tea facilities and a walk in shower. On top of all these facilities, our guests are served a complimentary Continental breakfast and also a free daily kosher breakfast is available with no advance reservation required. Next to this the hotel offers special kosher sandwiches. The hotel is located in the Jewish community of Amsterdam and Amstelveen and therefore you will also find many Orthodox Synagogues within walking distance and special Shabbat amenities are available in the hotel.With close proximity of the A10 around Amsterdam, you can easily travel to many main destinations in the Netherlands (Haarlem, The Hague, Utrecht, etc.) and also sightseeing to the most important sites (for instance the Rijksmuseum, Van Gogh Museum, Anne Frank House and the Royal Palace) are in good reach via public transport. The Holiday Inn Express Amsterdam – South welcomes you. ... more   less 
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