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“Would give it no stars if I could. Beware!” 1 of 5 stars
Review of Season Star Hotel

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Season Star Hotel
3.0 of 5 Hotel   |   Martelaarsgracht 18, 1012 TR Amsterdam, The Netherlands (Dam Square)   |  
Hotel amenities
Ranked #342 of 345 hotels in Amsterdam
Toledo, Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Would give it no stars if I could. Beware!”
1 of 5 stars Reviewed May 29, 2013

Our original accomodation looked to have fallen through and it was the day of the Europa Cup Final, so we had to book sight unseen. I don't know if Amsterdam has health or fire codes, but this hotel should be shut down. The room they tried to put is in on the third floor was absolutely filthy and the smoke detector was dangling from the ceiling. The lift barely worked and did not seem safe at all.
We were in the room for 5 minutes and decided that we'd rather sleep at the train staition than this place and tried to get our money back; they tried to tell us that there is a 3 day cancellation policy and weren't going to give us any money back. We fought it and they refunded all but one night, which cost us €200.

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Seattle, Washington
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 22, 2013 via mobile

Advantages: budget-priced, virtually across the street from the central train station, and surrounded by the hip downtown.

Negatives: dirty, surly staff, meager breakfast, and dirty.

Acceptable for a long layover or a traveller on a very tight budget. I don't recommend this hotel for a prolonged stay.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Amsterdam, Paesi Bassi
Top Contributor
137 reviews 137 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 6, 2012

I was there in summer 2012 with my friends, we took a room with four beds,but we were in three,it was at the 2nd floor.the light in bathroom was always switched on,even during the night.We only need place to sleep,wash and surf internet.for these things Season Star is perfect.but if you want something else - this hostel isn't for you.The price was ok for A'dam centre. The stuff was really nice and ready to help you anytime,even during the night

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Dublin, Ireland
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed October 8, 2012

This is clearly a hostel and most definately not a Hotel! There is no lifts in the building so you will be expected to carry your luggage up steep staircases into rooms with bunkbeds and less than adequate toilet facilities. Our shower was filthy and did not drain properly. One of our party complained to the staff about this and requested it to be cleaned. This never happened and as it was so filthy we all had to forego showers for the duration of the stay, which is appalling. We despised the place so much we spent as little time as possible there. The only positive I can say about this place is that it is close to the Train Station and center of Amsterdam, but I think there are better quality establishments and better value for money to be found elsewhere.

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Cork, Ireland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 8, 2012

The only good thing about this place was it was a five minute walk from the train station, meaning i could get the hell away from this so called hotel as fast as possible. The staff were very rude to start with and arent very helpful, the rooms are filthy its like they have never every been cleaned, the shower in the bathroom only had cold water and once the water is switched on the drain blocks up and black scum starts coming back up the drain into the shower tray (i asked for someone to have a look at this but surprise no one did, meaning we could not have showers). Who ever had been in the room before us had got sick into the toilet and it had not been cleaned by anyone (3 days later it still was not clean meaning we had to go to the public bathrooms). A member of staff told me that any type of card would work on the doors of the rooms e.g your bank card, so I didn't feel even safe there because anyone can get into your room( the reason she told me this is because my friend had our key for the room and i needed to get back into the room). The hotel is over priced €100.00 per night and I was very unhappy with the service and cleanliness of this hotel

Room Tip: The hotel is filthy
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  • Stayed October 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 3, 2012

While everything you would expect is there, at the same time everything is not quite as good as it should be for a three star (or so it calls itself) hotel. The hotel is only five minutes walk from the central train station, which is good, but it is on a tram route that is noisy because there is no sound protection. The room was clean but was not serviced on our two night stay. Overall the hotel had a run down look and feel but its location and price were great. If you're looking for something cheap within walking or close tram distance of everywhere then give it a go. But don't expect too much.

Room Tip: Rooms facing the road are noisy.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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California
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 17, 2012

I'm not sure why all the other reviews are low or average, but either way I was pleasantly surprised by this hotel. The staff was very friendly, the location is perfect for exploring Amsterdam by foot and you're right next to the train station, the price was the best we found in that area, there was a nice small breakfast included and our room was clean with a bathroom ensuite.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Season Star Hotel

Address: Martelaarsgracht 18, 1012 TR Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Hotel Style:
Ranked #342 of 345 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Season Star Hotel 3*
Reservation Options:
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Also Known As:
Season Star Amsterdam

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