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“Calling this place a Hotel is a Misnomer..” 2 of 5 stars
Review of Season Star Hotel

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Season Star Hotel
3.0 of 5 Hotel   |   Martelaarsgracht 18, 1012 TR Amsterdam, The Netherlands (Dam Square)   |  
Hotel amenities
Ranked #339 of 343 hotels in Amsterdam
Dublin, Ireland
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
“Calling this place a Hotel is a Misnomer..”
2 of 5 stars Reviewed October 8, 2012

This is clearly a hostel and most definately not a Hotel! There is no lifts in the building so you will be expected to carry your luggage up steep staircases into rooms with bunkbeds and less than adequate toilet facilities. Our shower was filthy and did not drain properly. One of our party complained to the staff about this and requested it to be cleaned. This never happened and as it was so filthy we all had to forego showers for the duration of the stay, which is appalling. We despised the place so much we spent as little time as possible there. The only positive I can say about this place is that it is close to the Train Station and center of Amsterdam, but I think there are better quality establishments and better value for money to be found elsewhere.

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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82 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
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English first
Cork, Ireland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 8, 2012

The only good thing about this place was it was a five minute walk from the train station, meaning i could get the hell away from this so called hotel as fast as possible. The staff were very rude to start with and arent very helpful, the rooms are filthy its like they have never every been cleaned, the shower in the bathroom only had cold water and once the water is switched on the drain blocks up and black scum starts coming back up the drain into the shower tray (i asked for someone to have a look at this but surprise no one did, meaning we could not have showers). Who ever had been in the room before us had got sick into the toilet and it had not been cleaned by anyone (3 days later it still was not clean meaning we had to go to the public bathrooms). A member of staff told me that any type of card would work on the doors of the rooms e.g your bank card, so I didn't feel even safe there because anyone can get into your room( the reason she told me this is because my friend had our key for the room and i needed to get back into the room). The hotel is over priced €100.00 per night and I was very unhappy with the service and cleanliness of this hotel

Room Tip: The hotel is filthy
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  • Stayed October 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 3, 2012

While everything you would expect is there, at the same time everything is not quite as good as it should be for a three star (or so it calls itself) hotel. The hotel is only five minutes walk from the central train station, which is good, but it is on a tram route that is noisy because there is no sound protection. The room was clean but was not serviced on our two night stay. Overall the hotel had a run down look and feel but its location and price were great. If you're looking for something cheap within walking or close tram distance of everywhere then give it a go. But don't expect too much.

Room Tip: Rooms facing the road are noisy.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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California City, California
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 17, 2012

I'm not sure why all the other reviews are low or average, but either way I was pleasantly surprised by this hotel. The staff was very friendly, the location is perfect for exploring Amsterdam by foot and you're right next to the train station, the price was the best we found in that area, there was a nice small breakfast included and our room was clean with a bathroom ensuite.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ankara, Turkey
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed September 6, 2012

I have stayed here for 3 nights in August, 2012 - for vocation. Took a room for 2 people with suppose to be king size bed.
The hotel 2 minutes away to the Train Station and 5 minutes away from Dam Square on foot (Dam Square is the most famous one in Amsterdam). This is the only good thing about the hotel.
It was 100 Euros for Friday and Saturday night and 80 Euros for the other days. Doesn't worth it at all. They request extra 20 Euros deposit during check-in and give it back with check-out.
The room was too small. The bathroom is right in the room seperated with a door like in western movies.
Bed was too narrow for 2 persons.
There was a air conditioner which was very useful in August.
There is a TV with many channels.
No mini-bar.
There was a free wi-fi but i didn't use it.
If you don't tell the front desk, they never clean your room. When you ask, they only take the trash.
Breakfast was included to the price however it was vey plain. There is a nice cafe next to the hotel. I had breakfasts in there.
Check-in & out takes very short time.
I wouldn't stay there again and don't recommend it.

Room Tip: There is no good room. All bad!
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  • Stayed August 2012, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Melbourne
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed July 20, 2012

Hotel is located very close to the central station and 5 min walking distance from Dam Square. Reception/ lobby area is set up more like a cafe, where breakfast is served. At checkin EUR 20 deposit is required for the key. This is refunded upon checkout. Luggages storage is behind the counter. The room was ready for us when we checked in, but there were rubbish and cleaning material scattered on the floor outside our room, which wasn't cleaned until the evening. Even though ours was a non-smoking room, previous guests have smoked in the room and it was still smelling. Smoke alarm was covered in polythene. There were holes in the bed linen and mattress had its cover coming off. Room has a tv, but without a remote control. If remote is required, you have to pay EUR 10 deposit, which we found very unreasonable. Breakfast is basic.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby , UK
Top Contributor
101 reviews 101 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed June 19, 2012

Stayed here in 2005, and it was oyr first trip abroad together. I had been to Amsterdam before and knew what to expect from the hostel like hotels, so this hotels atmosphere didnt suprise me.
Room was clean, and showed signs of alot of use, but it was adequate for what we wanted it for.
Only downside was although we requested a non smoking room, the aircon ran through the hotel and pumped the same air through all the rooms, This meant our room quickly stunk of weed.
Would try somewhere else in future

Room Tip: choose a low floor.. smoke rises!
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  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Season Star Hotel

Address: Martelaarsgracht 18, 1012 TR Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Dam Square
Amenities:
Hotel Style:
Ranked #339 of 343 hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Season Star Hotel 3*
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Also Known As:
Season Star Amsterdam

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