We stayed at the Sphinx hotel for 4 nights, and this was my first trip to Amsterdam.
When we arrived, we were shocked by the depressed and dirty look of the place and wanted to go soe place else, but were told that we had to pay fo two nights anyway.
We were shown several rooms- the first stank of cigarettes despite the no smoking listing.
The second had a broken window and was freezing cold.
We were "upgraded" to a room at the top, with 4 beds and its own bathroom, and which had windows which could close, but had no heating, even though heating was listed as part of the amenities.
One of the beds had used sheets with blood stains and a strand of dark hair.
Another bed had used, smelly sheets.
One bed was full of bed bugs and my friend woke every morning with with bites all over her.
She said she hated going to bed at night, into sheets which smelled of the previous occupant.
Our TV, also advertised on the web site, was broken, with wires dangling from it.
On our first night we asked for a portable heater, since the raidator in our room was broken but were told by the rude Chinese staff that we could not have a heater.
On the second night we asked a much nicer staff for a heater and were instantly given one.
When we asked for a hair dryer, we had to pay a substantial deposit on it, which was supposed to be put away and returned to us when we returned the hairdryer.
When we returned the hairdryer, the same Chinese girl said we had already been given back our deposit, which wasnot true, and we had to argue with her to get it back.
The room was dirty with food under the beds. The hall carpets and doors and walls were dirty and stained. It is the worst hotel I have ever stayed in, and this is verified by the many other reviews. If only I had read them before booking! It ruined our holiday in Amsterdam.
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- Also Known As:
- Sphinx Hotel Amsterdam