I write to you at 4 in the morning the night after I came home from Amsterdam, scratching my bed bug bites that number around 40. Yes, this hotel has a bed bug problem, and No, they didn't do anything about it while I was there. Don't ever ever ever go to this hotel. Not only is it infested with bed bugs, upon my checking in there were numerous other problems that I encountered with my room. Firstly, the shower in the bathroom was not fully assembled and lay in bits and pieces making it difficult to shower. Secondly, there was no hot water for the shower until my second day as nobody bothered to give us an alternative or fix it that day. Thirdly, the door handle to the bathroom would just fall off if you pulled on it at all. If you are going to go to Amsterdam, then stay as far away from this place as you can...take the option of staying further out of the main part of the city if you are concerned with price and learn to ride the bus/tram/subway. They advertised cable TV and free wifi...but they charge you 5 or 10 Euro as a deposit just to get a remote to actually use it (it won't work otherwise). They also charge you a 10 Euro deposit for your damn hotel key...WTF? I loved Amsterdam but I LOATHE this place. I am seriously considering legal action to get my money back and reimbursement for medical treatment.
- Also Known As:
- Sphinx Hotel Amsterdam
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