I'm surprised to see so many positive reviews on this hotel, they're completing misleading. The truth is the place is a disgrace, the way both me and my partner were treated at the hotel on our last day was appalling.
First of all, we stayed for 5 days and not on one of these days were we given clean towels OR bedding which is disgusting. Then we were kept awake constantly by a night club opposite us, and the sushi eatery below. We chose a deluxe room, lovely looking room you just can't get any sleep in it what so ever! Now noise outside of course is not the fault of the hotel, and I brought ear plugs which made it easier and for the first few nights the noise didnt bother us too much. However in the last day we were rudely awoken at 8am by the STAFF banging and crashing throwing things down a fire exit right next to our room inside the hotel ! Shouting, banging etc. this carried in for over an hour and when I complained at the front desk did the staff care? NO. A pig ignorant woman who wouldn't even end her own personal conversation on her mobile phone to address me at the front desk, said it wasn't her fault and did absolutely nothing. How this disgrace of a woman even got this job is beyond me, I felt like ripping her head off to be quite honest. Oh and also a personal note to the staff at the hotel, if you're going to make racist or negative comments about English people , don't do it in our presence and in OUR language in front of us when we are staying at your hotel you cranks. In England we have something called manners which your staff should all start learning when in hospitality. I will also be writing to the manager and owner of this 'hotel' and ask how it's common practice to disturb your guests and let them sleep in their own dirt for 5 days. What do your staff actually do? If you have booked this hell hole, cancel and find somewhere else. They don't deserve a single penny of your money.
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- Also Known As:
- Atlanta Hotel Amsterdam