Very clean and nicely presented throughout. Awesome breakfast with continental bits, cereals, cooked English buffet and a la carte all included and on till 11.
Not sure on prices as used airmiles but think it was decent value. Also got upgraded to an executive room (no 20) but unsure what that entails as was not big by any stretch.
Then again, great location and not spending much time in the room so don't really need space for much. Bath was huge, big enough for 2 easy.
Very helpful with tram tickets, places to go and general advice. Great place to stay overall.